Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to use and very excited about my package I couldn't have received otherwise!
Stackry support have been superb on every query!
Outstanding
Straight forward and very well explained. So far so good.
I received two shipments from the same retailer in the same time one or shown here and the other one not yet [still waiting after 24 hours]
Have Bubble Envelops Available to Select at consolidation request time. Instead of automatically using boxes to my country cause it's cheaper this way with DHL if it's NOT fragile, of course THKS! Have this option available as a selection window please
Very good smooth ck-out and easy payment thru Paypal. But would like to have the option of bubble envelops and size available added into your consolidating process, thank you for the good service! Much appreciated Heli
I did get help from agents, I needed to switch browser, alot of time spent...
Shipment delivered in one business day. Package was in good condition.
For the moment hassle free. We will see when it arrives. Ask me to recommend when it arrives safely.
Intuitive enviroment, quick response, wide scale of shipping programmes.
The shipping cost is much greater than I anticipated. The package size and weight are much greater than they should be given the contents size.
Great service - exactly what is advertised. Efficient and good user experience. Would highly recommend.
Unfortunately, an extra fee was added to my shipment because it contained dangerous materials and I was not notified in advance of this, as my shipment is a hair-stimulating minoxidil solution. In addition, the cheapest shipping company was not chosen on the pretext that it does not ship these materials.
Amazing experience and it was my first time trying your website hopefully you keep being great
Disappeared with two packages of mine (total worth of $440) and keep telling me I have to get proof Amazon don't have them, since they claim they have sent them back to Amazon by mistake!
That is the easiest way to steal something or transfer responsibility for a loss or theft. You trust a contract ship your stuff to a mail forward company but someone disturbed personality there simply decides to mess with you packages, steal, disappear, hold, sequester, and doesn't Mayer how many time you claim a refund for the "loss", they keep asking you to wait until they decide if they will or not refund my money which they have stolen! The contes of then disappeared packages, 4 Bilstein Suspension Struts (Shock Absorbers) for the Jeep.
BILSTEIN B8 5100 1″ REAR/FRONT LIFT SHOCKS FOR 2015-2020 JEEP RENEGADE AWD
Now as international customers, how can you possibly trust a disgrace of company and people like that? Sons of hell, born through axxholes….
Some messages I got from them:
————————-
Charles (Chuck) Woods (Stackry Support)
Sep 29,2021, 8:58 EDT
Hi Luiz,
Unfortunately contacting a Lawyer will not solve any of these issues, nor will it get them solved any faster. We are currently still searching for your Package, as it seems we are unable to locate it at the moment. We will of course compensate you for the Package if we cannot locate it, but I will give you an update when I get personally get one, but we are still searching for this Package.
—————————
Unfortunately they were indeed Returned to the wrong location, but there should be no reason they cannot send us back the Package. If you have any confirmation from Amazon, please let me know.
Regards
Charles (Chuck) Woods
——/-///———
Never refunded a single cent. Two packages stolen!
My clothes are both very well packed and the shipping is trackable. Overall, great!
Surprisingly easy to do everything. I was updated every step.
Straightforward process, hassle-free delivery everytime
Really easy to use system, prompt updates and fast responses when I've made a direct enquiry to staff!
You placed the protection for the Apple Watch with heavy items, which broke and damaged the protection.
Great service from Stackry, all parcels are handled in a good time and with care and consideration and also consolidated with the same detail. Thank you
Stackry is easy to use when it comes to getting packages from the US to the UK. Never has any issues for the 3 years I've used them
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!

