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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

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Switzerland
1 review
0 helpful votes
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No problems with delivery
December 24, 2021

Time was not an issue, so no problems with delivery time. Stackry repackaged it well, which has reduced the cost.
There were some minor issues with the product, but were fixed and not relevant to Stackry

Date of experience: December 24, 2021
GB
1 review
0 helpful votes
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So straightforward and exactly as described. Wish I'd been using this service for longer

Date of experience: December 24, 2021
Canada
1 review
0 helpful votes
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Never would have been able to get this shoe shipped to Canada from the retailer. Much appreciated for the assist!

Date of experience: December 23, 2021
GB
1 review
0 helpful votes
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Brilliant service and support
December 23, 2021

From the orders arrive at Stackry you are kept informed and the ease of process is unbelievable.
The staff are always helpful and the process is quick from start to finish.

Date of experience: December 23, 2021
AE
2 reviews
0 helpful votes
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The only problem is the design of the app.It is poor. But...
December 23, 2021
Updated review

The only problem is the design of the app.It is poor. But... who cares.? The most important is speed. Very good customer support, Quick reactions. Thanks

Date of experience: December 23, 2021

Does what it promises
January 11, 2021
Previous review

Does what it promises

Date of experience: January 11, 2021
AE
1 review
0 helpful votes
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I've dealt with different shipping companies. This one is the fastest when it comes to putting shipments into your suite and consolidating them.

Date of experience: December 23, 2021
AE
1 review
0 helpful votes
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Great service and international shipment problem solving..

Date of experience: December 23, 2021
Saudi Arabia
1 review
0 helpful votes
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Very nice and easy software interface
December 23, 2021

Very nice and easy software interface. Easy to manage your packages

Date of experience: December 23, 2021
Australia
1 review
5 helpful votes
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All of a sudden my small 100ml bottle of perfume now weighs 3lb.
$21.12 dollars GST for an item thats $68 (GST should be $6.80)
Not upfront about fees. Seriously doubt that Stackry are paying GST to Australia. Bit of joke. So ripped off. Charging someone over 30% for GST.
I have gone from a $45 delivery fee to $135 just because of Hazmat and the extra weight you guys did repacking it.
Not happy with this service one bit but what can I do.

Date of experience: December 23, 2021
Kuwait
1 review
1 helpful vote
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Take time in consolidation and processing more than shipping

Date of experience: December 22, 2021
New Zealand
1 review
1 helpful vote
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Was a bit complicated for the first time, plus shipping costs/mail are very expensive.

Date of experience: December 22, 2021
California
1 review
1 helpful vote
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The company I ordered from didn't give me a second address line, so it's not my fault that the second address line was incomplete

Date of experience: December 22, 2021
Saudi Arabia
1 review
0 helpful votes
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تجربه رائعه
December 22, 2021

تجربه رائعه. لاكن في بعض المشاكل لو اطلب من اي باي في كندا ماراح توصل لازم تكون داخل امريكا

Date of experience: December 22, 2021
Saudi Arabia
1 review
1 helpful vote
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Good
January 21, 2022
Updated review

I am still confused why my shipment is split if both of them are having hazmat items and I select Hazmat items while shipping. I am paying double charges again. :(

Date of experience: December 22, 2021

Excellent..
December 12, 2021
Previous review

Excellent. Loving it.

Date of experience: December 11, 2021
Saudi Arabia
1 review
3 helpful votes
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The website is unresponsive
January 21, 2022

The website is unresponsive. And, the pricing is high. Even though I'm a recurring customer and only use stackry to ship. There isn't a loyalty program or specific discounts. Even when I refer people to use it for it's tax free address, they stop considering it because of the pricing. I honestly thinking this would be my last shipment.

Date of experience: December 21, 2021
Zambia
1 review
0 helpful votes
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Stackry is amazing when it comes to shipping company
December 22, 2021
Updated review

Stackry is amazing when it comes to shipping company

Date of experience: December 21, 2021

Stackry is the best when it comes to shipping agents
December 10, 2021
Previous review

Stackry is the best when it comes to shipping agents

Date of experience: December 10, 2021
Zambia
1 review
0 helpful votes
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The experience was awesome and stackry is the best when it come to shipping agents

Date of experience: December 21, 2021
Oman
1 review
1 helpful vote
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I was told that i can ship liquid materials but not

Date of experience: December 21, 2021
Switzerland
1 review
0 helpful votes
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Reliable
December 21, 2021

Received the package in good standing and earlier than expected. Great first time experience.

Date of experience: December 21, 2021
Saudi Arabia
1 review
0 helpful votes
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One item damaged
December 21, 2021
Updated review

One of the items was damaged
High cost of shipping

Date of experience: December 21, 2021

Very good service
February 18, 2021
Previous review

Very good service

Date of experience: February 18, 2021