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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Really easy to use, very happy with experience so far. Thank you :)
It's my first experience with you and I'm satisfied with your services
I really like Stackry - my first time using a service like this- but have been very happy with the service from the 3x I have used thus far! Makes it easy to get US items to Canada!
Really clear and easy to use. Recommended by a friend and the price for shipping wasn't as outrageous as i thought it would be.
Their shipping rates very competitive comparing to their rivals. Support is good as well.
Always an easy transaction with these guys. Great service
لقد تم رفع سعر الشحن كثييرا
لنفس الطلب قبل اسبوع شحنت نفس المنتج مع دي اتش ال ب٤٨ دولار وحاليا تم الشحن مع ارامكس ب٥٠ دولار حيث ان سعر شحن دي اتش ال يصل الى ٧٠ دولار. وتم التواصل مع خدمة العملاء في تويتر وارفاق صورة من الوزن ولكن لا يوجد اي رد
Customs description errors should be more clear and suggested details should auto populate.
سعر غالي وخاصمين 5$ Bad address fee? انا احط العنوان نفسه في كل المواقع شذنبي اذا هم ما حطوه عدل
السلام عليكم,
بخصوص هذه الرسوم أخي الكريم, يتم اضافتها بشكل اتوماتيكي على الباكيح التي لا يوجد عليها رقم الخزنة الخاصة بك, يمكنك التواصل معنا بخصوص الموضوع من اجل ارسال الاثبات لك وسوف نعوضك عن هذه القيمة,,
بانتظار ايميلك أخي الكريم,
شكرا لك,
First time using a forwarding service so was a little nervous at first when waiting for pre ordered item. Staff emailed me promptly with any questions I had and then waited nervously to see if my packaged goods would arrive OK. No need to be nervous all was good and look forward to using this service again in the future when wanting goods from the US. Thanks
I like the service but am disappointed that my only real shipping option is FedEx... apparently for Stackry (only) DHL has a maximum declared value of $20 for shipping to Bermuda which I've never heard in all my years of shipping from the U.S. to Bermuda. I will sadly be moving back to MyUs as DHL is always an option for shipping. FexEx is great for getting the package TO Bermuda but they fall short on the timely clearing of the packages so I'm paying for express but get my package a week to 2 weeks later which is a rip off!
Hi Jon, thanks for taking the time to leave us a review! I apologize for the disappointment regarding this; your feedback is appreciated. Yes, what you've explained here is correct, and I see you spoke with one of our customer support representatives about this where that information was shared. Each country that Stackry ships to has its own unique shipment limitations, be it a shipment's declared value, size, weight, etc., which can then vary from carrier to carrier based on our agreements with our partners. In the case of DHL to Bermuda, the same types of limits are present for some other island countries that Stackry ships to as well. I recognize and am sorry for the inconvenience that causes, and we respect your decision and right to ship and do business with who fits your needs best. It's a constant process as far as working to improve and evolve the agreements we have with our partners, in an effort to grow our offerings on a per country basis, so in time it's entirely possible that this limitation could change for the better. Should you have any questions or interest in exploring our services again in the future we'd be happy to hear from you and see how we can assist, so please don't hesitate to reach out. Best wishes!
Great web site. So far it seems to take 24 hours for each step so I was expecting a little less delay, but I'm not unhappy. Great price on the Global Mail option.
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Thank you very much, I ma very happy with your service you are one of the best. Thank you I appreciate you all well done
You guys are the best... Customer service is always helpful and understanding!
So far all is great will see how it goes from here
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Answer: Hello Cruel! Thank you for reaching out. I am not exactly sure what you are asking. Please contact [email protected] to discuss further. Thank you and have a great day!
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السلام عليكم,
نعتذر عن هذا الازعاج,
بالنسبة للرد على رسائل توتير, لقد ارسلت راسائلك في تاريخ ال 3 من شهر
وكان يوم جمعة, ونحن نغلق في يومي السبت والاحد عطلتنا الاسبوعية, لذلك تم الرد في تارريخ 6 من نفس الشهر, ةتم اخبارك ان فرق تكلفة الشحن يعود الى سبب الفرق في وزن الشحنات, June
شكرا لك,