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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
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Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Really easy to use, very happy with experience so far. Thank you :)

Date of experience: June 4, 2022
Oman
1 review
0 helpful votes
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It's my first experience with you and I'm satisfied with your services

Date of experience: June 4, 2022
Saudi Arabia
1 review
0 helpful votes
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أتمنى لكم النجاح الدائم فأنتم من أفضل من تعاملت معه في هذا المجال. وأتنمى ألا يخيب ظني بكم دائماً..

Date of experience: June 4, 2022
Canada
1 review
0 helpful votes
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I really like Stackry
June 3, 2022

I really like Stackry - my first time using a service like this- but have been very happy with the service from the 3x I have used thus far! Makes it easy to get US items to Canada!

Date of experience: June 3, 2022
GB
1 review
0 helpful votes
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Really clear and easy to use
June 3, 2022

Really clear and easy to use. Recommended by a friend and the price for shipping wasn't as outrageous as i thought it would be.

Date of experience: June 3, 2022
India
1 review
0 helpful votes
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Low cost package forwarding
June 3, 2022

Their shipping rates very competitive comparing to their rivals. Support is good as well.

Date of experience: June 3, 2022
Canada
1 review
0 helpful votes
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Always an easy transaction with these guys
June 3, 2022
Updated review

Always an easy transaction with these guys. Great service

Date of experience: June 2, 2022

Best Shipping Service
December 23, 2020
Previous review

Best Shipping Service

Date of experience: December 23, 2020
Saudi Arabia
1 review
0 helpful votes
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لقد تم رفع سعر الشحن كثييرا
لنفس الطلب قبل اسبوع شحنت نفس المنتج مع دي اتش ال ب٤٨ دولار وحاليا تم الشحن مع ارامكس ب٥٠ دولار حيث ان سعر شحن دي اتش ال يصل الى ٧٠ دولار. وتم التواصل مع خدمة العملاء في تويتر وارفاق صورة من الوزن ولكن لا يوجد اي رد

Date of experience: June 2, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,
نعتذر عن هذا الازعاج,

بالنسبة للرد على رسائل توتير, لقد ارسلت راسائلك في تاريخ ال 3 من شهر
وكان يوم جمعة, ونحن نغلق في يومي السبت والاحد عطلتنا الاسبوعية, لذلك تم الرد في تارريخ 6 من نفس الشهر, ةتم اخبارك ان فرق تكلفة الشحن يعود الى سبب الفرق في وزن الشحنات, June
شكرا لك,

Canada
1 review
0 helpful votes
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Customs description errors should be more clear and suggested details should auto populate.

Date of experience: June 2, 2022
Qatar
1 review
0 helpful votes
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سعر غالي وخاصمين 5$ Bad address fee?
July 2, 2022
Updated review

سعر غالي وخاصمين 5$ Bad address fee? انا احط العنوان نفسه في كل المواقع شذنبي اذا هم ما حطوه عدل

Date of experience: June 2, 2022
Eias D. Stackry Rep
over a year old

السلام عليكم,
بخصوص هذه الرسوم أخي الكريم, يتم اضافتها بشكل اتوماتيكي على الباكيح التي لا يوجد عليها رقم الخزنة الخاصة بك, يمكنك التواصل معنا بخصوص الموضوع من اجل ارسال الاثبات لك وسوف نعوضك عن هذه القيمة,,

بانتظار ايميلك أخي الكريم,

شكرا لك,


Nice
May 28, 2022
Previous review

Nice

Date of experience: May 27, 2022
Canada
1 review
0 helpful votes
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Shipping prices have gone up which isn't the greatest but the service is still good.

Date of experience: June 2, 2022
GB
1 review
0 helpful votes
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First timer and all good
June 2, 2022

First time using a forwarding service so was a little nervous at first when waiting for pre ordered item. Staff emailed me promptly with any questions I had and then waited nervously to see if my packaged goods would arrive OK. No need to be nervous all was good and look forward to using this service again in the future when wanting goods from the US. Thanks

Date of experience: June 2, 2022
GB
1 review
0 helpful votes
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Stacked
June 1, 2022

Stacked

Stackry is easy to use and a first rate service!

Date of experience: June 1, 2022
Bermuda
1 review
0 helpful votes
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I like the service but am disappointed that my only real shipping option is FedEx... apparently for Stackry (only) DHL has a maximum declared value of $20 for shipping to Bermuda which I've never heard in all my years of shipping from the U.S. to Bermuda. I will sadly be moving back to MyUs as DHL is always an option for shipping. FexEx is great for getting the package TO Bermuda but they fall short on the timely clearing of the packages so I'm paying for express but get my package a week to 2 weeks later which is a rip off!

Date of experience: June 1, 2022
Ryan A. Stackry Rep
over a year old

Hi Jon, thanks for taking the time to leave us a review! I apologize for the disappointment regarding this; your feedback is appreciated. Yes, what you've explained here is correct, and I see you spoke with one of our customer support representatives about this where that information was shared. Each country that Stackry ships to has its own unique shipment limitations, be it a shipment's declared value, size, weight, etc., which can then vary from carrier to carrier based on our agreements with our partners. In the case of DHL to Bermuda, the same types of limits are present for some other island countries that Stackry ships to as well. I recognize and am sorry for the inconvenience that causes, and we respect your decision and right to ship and do business with who fits your needs best. It's a constant process as far as working to improve and evolve the agreements we have with our partners, in an effort to grow our offerings on a per country basis, so in time it's entirely possible that this limitation could change for the better. Should you have any questions or interest in exploring our services again in the future we'd be happy to hear from you and see how we can assist, so please don't hesitate to reach out. Best wishes!

GB
1 review
0 helpful votes
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Great web site
June 1, 2022

Great web site. So far it seems to take 24 hours for each step so I was expecting a little less delay, but I'm not unhappy. Great price on the Global Mail option.

Date of experience: June 1, 2022
Qatar
1 review
0 helpful votes
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ممتاز ولكم كل الشكر لسرعة خدمتكم واهتمامكم

Date of experience: June 1, 2022
Kuwait
1 review
0 helpful votes
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.
July 1, 2022

.

Date of experience: June 1, 2022
Australia
1 review
0 helpful votes
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Thank you very much, I ma very happy with your service you are one of the best. Thank you I appreciate you all well done

Date of experience: May 31, 2022
China
1 review
0 helpful votes
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You guys are the best...
May 31, 2022

You guys are the best... Customer service is always helpful and understanding!

Date of experience: May 31, 2022
Germany
1 review
0 helpful votes
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So far all is great will see how it goes from here

Date of experience: May 31, 2022