Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SpyFly

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.


spyfly.com
San Diego, CA, United States
How would you rate SpyFly?
grey stargrey stargrey stargrey stargrey star

SpyFly Reviews Summary

SpyFly has a rating of 4.5 stars from 7,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

We monitor reviews for authenticity

Hawaii
1 review
0 helpful votes
Follow Erin M.
Unfollow Erin M.
Share Review
Report Review

Your records are not accurate or current. I checked on two people whom were both arrested and there is no record or info on arrests, one is a felony arrest and the individual is in jail now. I am Canceling membership immediately... Very disappointed in your service, would not recommend your website.

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2019
Kelli M. — SpyFly Rep
over a year old


Your account has been successfully cancelled

Dear Erin Elizabeth,
We are sorry to see you leave SpyFly. Per your cancellation request your subscription has been cancelled effective immediately.

Cancelled account details
Order number: 22723536
Full name: Erin Elizabeth
Email: [email protected]
Phone: 8083129375

Iowa
1 review
0 helpful votes
Follow Jordyn K.
Unfollow Jordyn K.
Share Review
Report Review

There is no information about valid driver's license.

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 25, 2019
Kelli M. — SpyFly Rep
over a year old

Dear Jordyn,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Minnesota
1 review
0 helpful votes
Follow Clarence M.
Unfollow Clarence M.
Share Review
Report Review

Everything I wanted to know is on this report. I only paid $1 and it had all my business correct too!?

Date of experience: December 25, 2019
Ohio
1 review
0 helpful votes
Follow Debra A.
Unfollow Debra A.
Share Review
Report Review

This is my tablet but I my iPhone it won't let me look up everything why is that

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2019
Germany
2 reviews
0 helpful votes
Follow Tammy D.
Unfollow Tammy D.
Share Review
Report Review

Thank you
December 24, 2019

Thank you. Him an Amber have been abusive, trying to push me to suicide.

Date of experience: December 23, 2019
Indiana
1 review
0 helpful votes
Follow Brenda Q.
Unfollow Brenda Q.
Share Review
Report Review

Dismiss my last two addresses it does not show an arrest from 4 days ago

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2019
Texas
1 review
0 helpful votes
Follow Dawn U.
Unfollow Dawn U.
Share Review
Report Review

Love it and at some useful information someone who is working for me

Date of experience: December 22, 2019
New York
1 review
0 helpful votes
Follow Megan Z.
Unfollow Megan Z.
Share Review
Report Review

Same information as everyone else, but the interface is nice.

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2019
Utah
1 review
0 helpful votes
Follow Nancy S.
Unfollow Nancy S.
Share Review
Report Review

Updated info, gave me exactly what I was looking for. Very helpful.

Date of experience: December 22, 2019
Texas
1 review
0 helpful votes
Follow Natasha H.
Unfollow Natasha H.
Share Review
Report Review

:^)
December 22, 2019

:^)

Date of experience: December 22, 2019
Germany
1 review
0 helpful votes
Follow Kassandra S.
Unfollow Kassandra S.
Share Review
Report Review

The information given is extremely outdated. The whole point of paying for a subscription was to look at updated information. This site is absolutely useless.

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2019
Kelli M. — SpyFly Rep
over a year old


Your account has been successfully cancelled

Dear Kassandra Heck,
We are sorry to see you leave SpyFly. Per your cancellation request your subscription has been cancelled effective immediately.

Cancelled account details
Order number: 22639598
Full name: Kassandra Heck
Email: [email protected]
Phone: 8154098996

Illinois
1 review
0 helpful votes
Follow Joseph O.
Unfollow Joseph O.
Share Review
Report Review

I think the information I am seeing is true and I'm happy with the content

Date of experience: December 19, 2019
Ohio
1 review
0 helpful votes
Follow Nneka C.
Unfollow Nneka C.
Share Review
Report Review

This site gave nothing but name and address, some family member names.

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 19, 2019
Kelli M. — SpyFly Rep
over a year old


Refund Confirmation

Dear Nneka Steele,
A refund of 1.00 was applied to your credit card on 12/19/2019 9:50 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.

We sincerely hope that this refund has resolved this matter to your satisfaction.

The SpyFly Team

Germany
1 review
0 helpful votes
Follow Sarah D.
Unfollow Sarah D.
Share Review
Report Review

Unable to access member site
January 18, 2020

I've paid for 3 months of service and i am still unable to login. Contacted customer service but all they did was talk me into continuing my service but I still can not login.

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2019
Kelli M. — SpyFly Rep
over a year old

Dear Sarah,

Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

In case you weren’t aware, Spyfly is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.

You can also run targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home, empowering you to monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family or loved ones spend time. We then send immediate email alerts when a new sex offender registers within any of your monitoring zones.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Florida
1 review
0 helpful votes
Follow Beverly W.
Unfollow Beverly W.
Share Review
Report Review

Bad service!
January 18, 2020

Only work one time, the first time!
And nobody to help over the phone
Only for renew "with discount"!

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 18, 2019
Kelli M. — SpyFly Rep
over a year old


We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Texas
1 review
0 helpful votes
Follow Lisa Q.
Unfollow Lisa Q.
Share Review
Report Review

Very Friendly
December 18, 2019

I had called to cancel my membership before the 7 day trial was up and the gentleman I talked to was very friendly and understanding, he was able to get my monthly membership down to an amount I am able to pay. That makes me happy because I use their site a lot and really didn't want to cancel

Date of experience: December 17, 2019
Missouri
1 review
0 helpful votes
Follow Shane Q.
Unfollow Shane Q.
Share Review
Report Review

Totally great just wish i could know for sure you not finding a warrant means I dont have one!

Date of experience: December 16, 2019
South Carolina
1 review
0 helpful votes
Follow Ronnie A.
Unfollow Ronnie A.
Share Review
Report Review

WAS VERY HELPFUL AS FAR AS TELLING ME INFORMATION THAT HELP ME MAKE MY DECISION FOR STAYING A MEMBER!

RONNIE

Date of experience: December 16, 2019
California
1 review
0 helpful votes
Follow Kristen V.
Unfollow Kristen V.
Share Review
Report Review

Information states zero criminal records wich i know is false. I okayed for this to get details on the criminal record

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 16, 2019
Kelli M. — SpyFly Rep
over a year old


Dear Kristen,

Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Texas
1 review
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Share Review
Report Review

Easy to access
December 16, 2019

Easy to access. Not much information and old information

Date of experience: December 15, 2019