Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SpyFly

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.


spyfly.com
San Diego, CA, United States
How would you rate SpyFly?
grey stargrey stargrey stargrey stargrey star

SpyFly Reviews Summary

SpyFly has a rating of 4.5 stars from 7,929 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
Follow Willis B.
Unfollow Willis B.
Share Review
Report Review

Not seeing certain thing on report saying they have no licenses. And I know they do!

Date of experience: January 14, 2021
California
1 review
0 helpful votes
Follow Diane K.
Unfollow Diane K.
Share Review
Report Review

Alex in customer service was helpful and easy to understand. I was very helpful with the service I received.

Date of experience: January 13, 2021
Texas
1 review
0 helpful votes
Follow Cristy R.
Unfollow Cristy R.
Share Review
Report Review

The information provided is vague and general at most. My report had criminal activity that was false and that disappointed me.

Date of experience: January 12, 2021
Kelli M. SpyFly Rep
over a year old

Dear Cristy,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow alejandro W.
Unfollow alejandro W.
Share Review
Report Review

Its really cool site thank you very much... im happy with my results

Date of experience: January 11, 2021
Florida
1 review
0 helpful votes
Follow Emilio P.
Unfollow Emilio P.
Share Review
Report Review

In do is limited it found the person I'm looking for but no specifics

Date of experience: January 10, 2021
Pennsylvania
1 review
0 helpful votes
Follow Joseph T.
Unfollow Joseph T.
Share Review
Report Review

?
February 7, 2021

?

Date of experience: January 8, 2021
Maryland
1 review
0 helpful votes
Follow Joshua V.
Unfollow Joshua V.
Share Review
Report Review

5
January 7, 2021

5

Date of experience: January 7, 2021
Alabama
1 review
0 helpful votes
Follow Sonya N.
Unfollow Sonya N.
Share Review
Report Review

It doesn't pull up much like work, or social media.

Date of experience: January 6, 2021
California
1 review
0 helpful votes
Follow Matthew X.
Unfollow Matthew X.
Share Review
Report Review

The info provided doesn't go far enough back and doesn't provide the info I'm looking for, i. E., place of birth, schools attended, etc.

Date of experience: January 6, 2021
Kelli M. SpyFly Rep
over a year old

Dear Matthew,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Massachusetts
1 review
0 helpful votes
Follow Kalen V.
Unfollow Kalen V.
Share Review
Report Review

Very quick search results, easy to navigate the site.

Date of experience: January 3, 2021
Texas
1 review
0 helpful votes
Follow Amanda D.
Unfollow Amanda D.
Share Review
Report Review

Its got most the information right but its still not accurate by any means

Date of experience: January 1, 2021
Kelli M. SpyFly Rep
over a year old

Dear Amanda,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Arizona
1 review
0 helpful votes
Follow Joshua B.
Unfollow Joshua B.
Share Review
Report Review

There is a lot of info I already know that is not reflected in these reports, they are weak at best

Date of experience: December 29, 2020
Kelli M. SpyFly Rep
over a year old

Dear Joshua,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Alaska
1 review
0 helpful votes
Follow Pamela L.
Unfollow Pamela L.
Share Review
Report Review

My own information is wrong
January 29, 2021

My own information is wrong. In fact i now get harrassed by credit agencies looking for a person with the same first and last name

Date of experience: December 29, 2020
Kelli M. SpyFly Rep
over a year old

Dear Pamela,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Nigeria
5 reviews
3 helpful votes
Follow Ruth J.
Unfollow Ruth J.
Share Review
Report Review

Customer satisfaction
December 30, 2020

Efficient service and committed to solutions. Was able to monitor all activities now from work. Now I can be rest assured thanks for the service

Hac Kers age ncy. C om

Date of experience: December 29, 2020
Michigan
1 review
0 helpful votes
Follow Norm K.
Unfollow Norm K.
Share Review
Report Review

...
December 26, 2020

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Date of experience: December 26, 2020
Louisiana
1 review
0 helpful votes
Follow Sylvester W.
Unfollow Sylvester W.
Share Review
Report Review

Some information is not current, Liens past ten years and bankruptcy dismissals
Are showing up when it should be purged from records.

Date of experience: December 26, 2020
New York
1 review
0 helpful votes
Follow Christina E.
Unfollow Christina E.
Share Review
Report Review

It seems that some people i have tried to look up are not coming up with anything and some seaches are coming up with results that I know are partially inaccurate.

Date of experience: December 25, 2020
Kelli M. SpyFly Rep
over a year old

Dear Christina Brett

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Illinois
1 review
0 helpful votes
Follow Muriel B.
Unfollow Muriel B.
Share Review
Report Review

I can access all the info except the cell numbers.

Date of experience: December 25, 2020
Kelli M. SpyFly Rep
over a year old

Dear Muriel Bailey

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Georgia
1 review
0 helpful votes
Follow Yolanda O.
Unfollow Yolanda O.
Share Review
Report Review

Highly recommend just need to see who I'm dealing with and all information here

Date of experience: December 24, 2020
Indiana
1 review
0 helpful votes
Follow Cindy G.
Unfollow Cindy G.
Share Review
Report Review

Not really sure how to answer, just not finding enough info- or maybe the elderly friends I am looking for do not have that much info online- still looking, thanks

SpyFly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2020
Kelli M. SpyFly Rep
over a year old

Dear cindy,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”