Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SpyFly

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.


spyfly.com
San Diego, CA, United States
How would you rate SpyFly?
grey stargrey stargrey stargrey stargrey star

SpyFly Reviews Summary

SpyFly has a rating of 4.5 stars from 7,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow LISA X.
Unfollow LISA X.
Share Review
Report Review

Well i tried it on myself my name my age my phone number but it doesn't actually have my current address so how accurate can it really be. Also it kind of shows the option to be able to put driver's license but doesn't actually have that and that would be better

Date of experience: April 29, 2021
Kelli M. SpyFly Rep
over a year old

Dear Lisa,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

California
1 review
0 helpful votes
Follow Jacqueline W.
Unfollow Jacqueline W.
Share Review
Report Review

Not up to date, but did learn about court record I had on myself

Date of experience: April 28, 2021
California
2 reviews
0 helpful votes
Follow Jessica S.
Unfollow Jessica S.
Share Review
Report Review

I know he has a criminal record and it says there's no information found!

Date of experience: April 26, 2021
Kelli M. SpyFly Rep
over a year old

Dear Jessica

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

New Hampshire
1 review
0 helpful votes
Follow Jon V.
Unfollow Jon V.
Share Review
Report Review

A refund would be appreciated as I intend to phone in the morning to cancel due to the blatantly inaccurate information pertaining to criminal records.

Date of experience: April 23, 2021
Kelli M. SpyFly Rep
over a year old

Dear Jon Milizia,
A refund of 1.00 was applied to your credit card on 4/24/2021 11:13 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.

We received your message and we cancelled your account so you will not be billed any further from this company. We sincerely apologize about your experience with SpyFly and we wish to resolve this matter immediately. Please contact our helpful member support team at 800-831-9235 from 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. We are happy to discuss refund options and other potential solutions to make sure you are completely satisfied with the resolution of your membership but we need to speak with you to resolve this matter further. If you don’t reach a live representative please leave a message and one of our helpful team members will contact you back as soon as possible. Have a great day and continue protecting what matters most.

The SpyFly Support Team
"Protect What Matters Most"

Texas
1 review
1 helpful vote
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Only does Twitter n email
May 21, 2021

Only does Twitter n email. The addresses and dates are in correct a lot of info is wrong. I ran myself.

Date of experience: April 21, 2021
California
1 review
0 helpful votes
Follow Connie N.
Unfollow Connie N.
Share Review
Report Review

I've been subscribing to Spyfly since 2015. I'd definitely recommend Spyfly to friend's and, loved one's.

Date of experience: April 20, 2021
Pennsylvania
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

I am trying to learn how to use your
App and my phone. Cannot rate my experience yet.

Date of experience: April 18, 2021
California
1 review
0 helpful votes
Follow walter P.
Unfollow walter P.
Share Review
Report Review

Well I would like more info as to the person being single or married. Also more history on criminal backgrounds

Date of experience: April 16, 2021
Texas
2 reviews
0 helpful votes
Follow Minnie A.
Unfollow Minnie A.
Share Review
Report Review

So far there are a lot of mistakes in looking up backgrounds, like Christine Michelle Baker Gonzalez from Brownsville, Tx. Her name appears but another Christine Michelle Gonzalez information comes out, that person lives in Donna, Tx. But the information is on the first Christine Michelle Gonzalez from Brownsville, please make corrections, thank you‼

Date of experience: April 14, 2021
Kelli M. SpyFly Rep
over a year old

Dear Minnie,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Pat Q.
Unfollow Pat Q.
Share Review
Report Review

I am loving every bit
April 14, 2021

I am loving every bit. The template isn't complicated.

Date of experience: April 14, 2021
Arkansas
1 review
3 helpful votes
Follow Lannora D.
Unfollow Lannora D.
Share Review
Report Review

There is a problem with up to date information. It shows me as associate of Mickey Swinburne. We have been divorced 21 yrs. I don't like that.

Date of experience: April 10, 2021
Kelli M. SpyFly Rep
over a year old

Dear Lannora,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Texas
1 review
0 helpful votes
Follow Marcella N.
Unfollow Marcella N.
Share Review
Report Review

Excelente más que suorr bien
April 9, 2021

Excelente más que suorr bien. Solo que deberían mostrar foto

Date of experience: April 9, 2021
Florida
1 review
0 helpful votes
Follow Kevin Y.
Unfollow Kevin Y.
Share Review
Report Review

Amazing i love this app it's absolutely wonderful ive never use an app so good

Date of experience: April 8, 2021
Pennsylvania
2 reviews
0 helpful votes
Follow Jairo W.
Unfollow Jairo W.
Share Review
Report Review

!
April 8, 2021

!

Date of experience: April 8, 2021
Texas
1 review
0 helpful votes
Follow Jl C.
Unfollow Jl C.
Share Review
Report Review

Finds some accurate information but a lot of it is not reliable.

Date of experience: April 7, 2021
Kelli M. SpyFly Rep
over a year old

Dear Jl,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Louisiana
1 review
0 helpful votes
Follow Tammy W.
Unfollow Tammy W.
Share Review
Report Review

Not as accurate as i would like but it is very useful.

Date of experience: April 2, 2021
Virginia
1 review
0 helpful votes
Follow Kenneth G.
Unfollow Kenneth G.
Share Review
Report Review

Some wrong some right
May 2, 2021

Some wrong some right. My criminal charges are wrong!

Date of experience: April 2, 2021
Kelli M. SpyFly Rep
over a year old

Dear Kenneth,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Virginia
1 review
0 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Share Review
Report Review

I love it. Found some people I been looking for for years.

Date of experience: April 1, 2021
Arkansas
1 review
0 helpful votes
Follow Margie X.
Unfollow Margie X.
Share Review
Report Review

Good but I was looking at my son and it do not find anything that's wrong

Date of experience: April 1, 2021
California
1 review
0 helpful votes
Follow Alan T.
Unfollow Alan T.
Share Review
Report Review

Easy to Use, Correct information was included in most cases, Identified a Bad Actor almost immediately, No complaints, This site delivers.

Date of experience: March 31, 2021