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Instant access to millions of criminal, sex offender, marital records and more with SpyFly. Find out the truth about anybody.
SpyFly Reviews Summary
SpyFly has a rating of 4.5 stars from 7,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
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The site erroneously told me my membership was cancelled and then charged me the next month anyway.
No driver license on anyone. Can't find my own name. Dissatisfied.
Dear Marilyn,
At SpyFly we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender's office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
Have not had any problems locating relatives and old friends
Hard to keep screen from scrolling so fast I dnt get to see my options
The information is so not even good. There's missing things all through on everyone I looked into including me. My current address is listed as 1 i lived at more then 7yrs ago. People's criminal records are missing convictions. My sisters are all listed as possible acquaintances
Dear Victor
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I'm more at ease now to even accept people in my life
Easier and straight to the details needed. Good address system too
Some of the information in Spyfly is not up to date. All information on persons is not there.
Dear Deborah
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
This is the site I've been looking for and I have spent a lot of money and time looking.
Great, but dates with addresses not accurate….
Licenses, etc. absent
Overall plan price is great compared to other background search sites.
I know there is more information that is not being displayed that is important to doing a background investigation that is coming up. I know this for sure because it involves family members. Some of the information not being shown are acknowledged is arrest records and bankruptcy
Dear Paul,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it's not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it's possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
It's way better than the other background check websites
Good it's par to it's word I get so much information which is good so I can protect myself
Great I learned a lot of what I didn't know or expect
Doesn't give any marriage information - just general stuff. Information you can find out without paying! Out of curiosity, I checked myself and it shows me living in a state that I have never lived in. So your information is incorrect. :'(
Dear Janet,
Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it's not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it's possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
Unbelievably fast results. Like lightening speeds..
I already had all of this information. You did not help me at all.
Dear Barbara
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
This site is not updated. Several inquiries are very dated. One of the inquiries have been deceased for almost 8 years. The main inquiry Joshua Wars has been convicted and sentenced. Your report says not resolved.
Dear Susan,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Blake,
We received your message and we cancelled your account so you will not be billed any further from this company. We sincerely apologize about your experience with SpyFly and we wish to resolve this matter immediately. Please contact our helpful member support team at 800-831-9235 from 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. We are happy to discuss refund options and other potential solutions to make sure you are completely satisfied with the resolution of your membership but we need to speak with you to resolve this matter further. If you don't reach a live representative please leave a message and one of our helpful team members will contact you back as soon as possible. Have a great day and continue protecting what matters most.
The SpyFly Support Team
"Protect What Matters Most"