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The company has garnered a strong reputation for its exceptional product quality and personalized customer service, with many customers expressing delight over beautifully crafted items and thoughtful packaging. Positive feedback highlights the owner's attentiveness and willingness to accommodate customer requests. However, some reviews reveal concerns regarding service delays and communication issues, particularly during peak demand periods. A minority of customers reported negative experiences related to order fulfillment and customer support, suggesting a need for improved communication and reliability. Overall, while customer satisfaction is high, addressing these concerns could enhance the company's reputation further.
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Only order if you want to lose your money and receive nothing. Ordered £68 worth 4 month ago was told it had been dispatched twice, was given a post office tracker code which tells you nothing but made things seem hopeful. Since then no response to contacts, blocked from all social media and emails have no contact either. No postal address to make written contact. She offered a refund but surprise surprise nothing. Rated one star only because the site wouldn't accept none.
Thanks so much for your hard work with this! I ordered and was updated with delays the whole time, the girl has clearly got allot of demand and has now since made everyone aware that there is a waiting list
Almost 7 months after paying still no merchandise or refund even after promised both several times. Blocked on all social media & doesn't respond to emails. Was promised she'd ship everything 28th Dec. & nothing. Have found out by waiting 6 months fraud alert can't help. They said they have several cases against her in UK & several people outside UK have tried to file but she knows if she can put them off for 6 months nothing can be done. DO NOT BUY FROM THIS THIEF, LIAR &SCAM ARTIST!
Took 2.5 months to arrive, kept saying she had posted the item but nothing, she said she'll refund but also nothing! Now she's blocked me! DO NOT ORDER FROM HER. Wasted my time for 3 months.
Wouldn't recommend at all. Messed around for months to get my order and lie after lie about it being delivered next week, tomorrow, refunding reasons why she can't. Why it's taking so long etc. it's like talking to a brick wall.
Order never arrived. 4 weeks later messaged her. No response. So publicly posted on her instagram asking where the item was. 6 weeks later she finally responds. Tells me my order has been posted and also emails me a "complimentary" pattern. Two weeks later item still hadn't arrived. I had to message multiple times to finally get a refund. Her messages were bizarre and she would say things like "I'm sorry you weren't happy with this service but..." what service? I never recieved anything I ordered and trying to get any form of communication from her was a nightmare. She also removes any of the comments where people ask where their items are. Badly run business.
Bought a bunny for my new grandaughter, it never arrived, so asked for refund, that was over a month ago and nothing, kept being told it had been done and to contact my bank. Still no refund to this day and no response to messages. She obviously needs the £15.00 more than me... very unhappy with this lady.
Answer: She may respond quickly, but do not believe the answer.
Answer: I have posted one. It's in January. Why is it ok for everyone to slate this page and not hear about any of the good stuff too. Sounds like bullying
Answer: Its not negative people who cannot wait... its the fact that she STOLE $120 of my hard earned money. I tried to contact her several times, nicely, and gave her the benefit of the doubt. She blocked me.
Answer: What is the awkward question I can only see three?
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