logo

Spitspotloves.co.uk

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

Spitspotloves.co.uk

3.8
spitspotloves.co.uk

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Spitspotloves.co.uk Reviews Summary

The company has garnered a strong reputation for its exceptional product quality and personalized customer service, with many customers expressing delight over beautifully crafted items and thoughtful packaging. Positive feedback highlights the owner's attentiveness and willingness to accommodate customer requests. However, some reviews reveal concerns regarding service delays and communication issues, particularly during peak demand periods. A minority of customers reported negative experiences related to order fulfillment and customer support, suggesting a need for improved communication and reliability. Overall, while customer satisfaction is high, addressing these concerns could enhance the company's reputation further.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

GB
1 review
4 helpful votes
Follow JANE P.
Unfollow JANE P.
Share Review
Report Review

Only order if you want to lose your money and receive nothing. Ordered £68 worth 4 month ago was told it had been dispatched twice, was given a post office tracker code which tells you nothing but made things seem hopeful. Since then no response to contacts, blocked from all social media and emails have no contact either. No postal address to make written contact. She offered a refund but surprise surprise nothing. Rated one star only because the site wouldn't accept none.

Date of experience: November 10, 2018
GB
1 review
1 helpful vote
Follow Harriet D.
Unfollow Harriet D.
Share Review
Report Review

Love my little bunny
November 9, 2018

Thanks so much for your hard work with this! I ordered and was updated with delays the whole time, the girl has clearly got allot of demand and has now since made everyone aware that there is a waiting list

Date of experience: November 7, 2018
NL
3 reviews
5 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

Almost 7 months after paying still no merchandise or refund even after promised both several times. Blocked on all social media & doesn't respond to emails. Was promised she'd ship everything 28th Dec. & nothing. Have found out by waiting 6 months fraud alert can't help. They said they have several cases against her in UK & several people outside UK have tried to file but she knows if she can put them off for 6 months nothing can be done. DO NOT BUY FROM THIS THIEF, LIAR &SCAM ARTIST!

Date of experience: October 22, 2018
GB
1 review
6 helpful votes
Follow Fiona A.
Unfollow Fiona A.
Share Review
Report Review

LIAR
October 3, 2018

Took 2.5 months to arrive, kept saying she had posted the item but nothing, she said she'll refund but also nothing! Now she's blocked me! DO NOT ORDER FROM HER. Wasted my time for 3 months.

Date of experience: October 3, 2018
GB
1 review
8 helpful votes
Follow Sarah W.
Unfollow Sarah W.
Share Review
Report Review

Awful
September 18, 2018

Wouldn't recommend at all. Messed around for months to get my order and lie after lie about it being delivered next week, tomorrow, refunding reasons why she can't. Why it's taking so long etc. it's like talking to a brick wall.

Date of experience: September 18, 2018
GB
1 review
8 helpful votes
Follow Amber S.
Unfollow Amber S.
Share Review
Report Review

Order never arrived. 4 weeks later messaged her. No response. So publicly posted on her instagram asking where the item was. 6 weeks later she finally responds. Tells me my order has been posted and also emails me a "complimentary" pattern. Two weeks later item still hadn't arrived. I had to message multiple times to finally get a refund. Her messages were bizarre and she would say things like "I'm sorry you weren't happy with this service but..." what service? I never recieved anything I ordered and trying to get any form of communication from her was a nightmare. She also removes any of the comments where people ask where their items are. Badly run business.

Date of experience: July 23, 2018
GB
1 review
7 helpful votes
Follow Pat C.
Unfollow Pat C.
Share Review
Report Review

Not a happy bunny
May 31, 2017

Bought a bunny for my new grandaughter, it never arrived, so asked for refund, that was over a month ago and nothing, kept being told it had been done and to contact my bank. Still no refund to this day and no response to messages. She obviously needs the £15.00 more than me... very unhappy with this lady.

Date of experience: May 31, 2017