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From the business
Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.
Speert Reviews Summary
The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.
This summary is generated by AI, based on text from customer reviews
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Communication is great and shipping fast. Good variety and solid well made glasses.
Thank you so much, Maria, for your kind words and trust! We're delighted to hear the service met your expectations and look forward to providing you with continued fast and accurate assistance in the future. Please don’t hesitate to reach out whenever you need support again!
Glad I found this site. Great site to order quality name brand glasses with plenty of choices and shipped to me within 7 days!
Thank you so much, Bruce, for your wonderful feedback. We’re thrilled to hear you found exactly what you needed quickly and smoothly, and we appreciate your support very much. Our team looks forward to serving you again!
Very pleased with delivery time and cost and quality of product
Dale, thank you for highlighting how seamlessly everything went with your order it means a lot to know our efforts are making a difference. We're committed to continuing this standard and look forward to serving you again soon!
I knew exactly what I needed for reading small print books in not the greatest of light so it only took me a few minutes to order these.
Thank you for sharing your experience, Robin! We’re glad the ordering process was quick and that you found exactly what you needed. We appreciate your feedback and look forward to supporting your vision needs in the future.
I believed I was buying a progressive lens that would have no magnification at the top and have a 5 dpt bottom
Derek, we appreciate your candid feedback and are sorry to hear the lenses did not meet your expectations. Please contact us directly so we can better understand your needs and work towards a satisfactory solution. Your satisfaction is important to us, and we remain committed to helping with any adjustments needed.
Overall, this has been a frustrating experience due to the following: The order was canceled automatically and without explanation.
I was unable to reach anyone through customer service despite multiple attempts.
Ironically, I received a follow-up email asking if I had received the order.
Hi Bassel, we truly regret the frustration this experience caused and want to make it right. Please reach out to our team directly so we can swiftly resolve the issue and ensure your satisfaction moving forward. Your feedback helps us improve, and we appreciate your patience as we work to better serve you.
I had a pair of glasses get here and one of the lenses was out and there was no way to put it back and they made it right and sent me another pair of glasses and this is wonderful because they basically took care of a problem and made it right and I immediately ordered Several more pairs of glasses. I will order from them from now on-sweet person on the phone and great customer service!
Thank you so much for your kind words, Rhonda! We're thrilled we could resolve the issue quickly and provide great service you can always count on us for your next order. We truly appreciate your loyalty and look forward to speaking with you again soon!
So impressed with the yellow polarized readers that I ordered a second set after giving my first pair away to my brother-in-law.
Neil, it’s wonderful to hear that your yellow polarized readers made such a positive impression, even inspiring you to order a second pair. Thank you for sharing your experience and for trusting us with your vision needs. We're here whenever you need fresh eyewear!
This is my second purchase to revive some favorite sunglasses!
Great readers added to my polarized yellow lenses are my go to for dawn on the salt flats.
I love these glasses. I have bought them 3 times! Ordered via mail after buying my first pair in store. Prompt and very sturdy!
Thank you so much for your wonderful feedback, Mary Paige! We’re thrilled to hear you love your glasses and that our service has been both quick and reliable. Looking forward to helping you with your next pair!
I had a bit of trouble finding fit overs and went to Costco. Somehow I got from there to this website. It was all a bit confusing. There was another brand that also showed up and it was hard to tell when I was on one site or the other. Anyway, I am glad I persevered because I believe I got a very attractive and useful pair of fit over sunglasses.
Joanne, thank you so much for sharing your experience and for persevering it's wonderful to know that you’re enjoying a sunglasses pair that suits you both attractively and usefully. Your feedback truly means a lot to us, and we’re grateful you took the journey to find just the right pair with us. Please don’t hesitate to reach out if you ever need assistance again!
I found it pretty confusing. I wish all the extra large would come up and not have to scroll through so many that would not fit over my glasses. Put in your glasses size and only ones that would work would be shown to you.
Go get a pair. They are light weight and very comfortable. I will be getting another pair
Thank you so much, Gloria! We're thrilled to hear your glasses feel light and comfortable, and we can’t wait to help you pick out another perfect pair. Looking forward to seeing you again soon!
Thank you so much, Ruth! We're thrilled to hear the experience was easy and that you loved the selection and pricing—your all-around recommendation truly means the world to us.
Very pleased with the experience, from ordering to receipt. Thank you!
Thank you, Edgar, for sharing your positive experience with us. We’re delighted to hear everything from ordering to delivery went smoothly and truly appreciate your support!
Everything went well - thanks. I don't have more to say, just all good - thanks.
Thank you so much for your kind words, Paul! We're happy to hear everything went smoothly and appreciate your simple yet wonderful feedback. If you ever need assistance in the future, we’re here for you.
Haven't got them yet still waiting they will be going to my son's house
Thank you for checking in.
According to the tracking details, your order was delivered on June 2nd at 4:01 PM to the front door at the shipping address in Richmond, Texas.
If you or your son haven’t received the package, I recommend checking with delivery company. Sometimes carriers will mark a package as delivered just before it's physically dropped off, so it's also possible there may be a slight delay.
Please let me know if you’re still unable to locate it, and I’ll be happy to assist further.
This is my 2nd pair great service and quality
I am very happy with my experience. I received my order within 7 days.
Lori, thank you so much for sharing your positive experience. We're delighted your order arrived promptly and met your needs our goal is to keep providing fast, reliable service you can count on every time. Please let us know if there’s anything else we can do to support you!
Satisfied with prompt correspondence and reaching out to ensure product received.
DJ, thank you for sharing your experience and recognizing our prompt communication. It’s rewarding to know we could ensure your satisfaction from start to finish, and your support truly means a lot. We look forward to assisting you again anytime!
I got blue sunglasses and I ordered the ones in the green and yellow box,
Im using them but i had a pare of the green and wellow ones before and like then bertter.
Jeanie Bradshaw
Thank You for following up.
Thank you so much for your thoughtful feedback, Eugenia. It’s great to hear you’ve used both pairs and truly appreciate your honesty about your favorites that helps us continuously improve. If you ever want to explore more styles or need any assistance, we’re here for you!
Very pleased, I inadvertently got switched to Peepers, instead of Peeper Keeper. My error, I thought they were the same company and I complained about their eye glass holder ends not holding onto the stem. I asked them about the little rubber ends. They told me they did not have little rubber ends. I told them "Yes you do, I have one". They said I had confused companies and they gave me the correct name for you and also your contact information. Pretty good for a competitor.
Hi Richard, thank you for sharing your experience and for your honest feedback. We’re glad to hear everything was clarified and appreciate you taking the time to let us know we value your support and look forward to assisting you in the future!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Lisa, thank you so much for your kind words! We're thrilled to hear you appreciated the quick shipping and clear communication, and that you're happy with the quality and variety. Looking forward to helping you find your next perfect pair!