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Speert

4.6

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From the business

Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.


speert.com
Founded in 2007
Deerfield Beach, FL, United States
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Speert Reviews Summary

The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.

This summary is generated by AI, based on text from customer reviews

service
60
quality
676
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2,752 reviews

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California
1 review
0 helpful votes
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The right lens was scratched
April 18, 2022

The right lens was scratched
Don't have a customer service number
*******025 cell

Date of experience: April 18, 2022
Texas
1 review
0 helpful votes
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I love the Calabria line
April 16, 2022

I love the Calabria line. Unfortunately, you were out of the color/power combo I use, so I ordered a power down. I will check back now and then to see if you restock.

Date of experience: April 16, 2022
Missouri
1 review
0 helpful votes
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Good experience
April 14, 2022

Good experience. I have no problems. Product and delivery is all good.

Date of experience: April 14, 2022
New Jersey
1 review
0 helpful votes
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I love these glasses!
April 12, 2022

I love these glasses! My absolute favorites! Third pair in pink, also gave them in turquoise!

Date of experience: April 12, 2022
Texas
2 reviews
0 helpful votes
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I love your products and was very happy to find them online. Your website is easy to use and I found just what I was looking for.

Date of experience: April 11, 2022
Georgia
1 review
0 helpful votes
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Shipping was a bit slow (USPS) but the glasses are exactly what I needed. Will definitely order again.

Date of experience: April 9, 2022
Texas
1 review
0 helpful votes
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It was just fine
April 8, 2022

It was just fine. Thank you. No problems. That is all I have to say

Date of experience: April 8, 2022
Tennessee
1 review
0 helpful votes
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Super easy process to order
April 7, 2022

Super easy process to order. Shipping was very fast, and the price point seemed to be on point. (Depending of course what you like and order).

Date of experience: April 7, 2022
Spain
1 review
0 helpful votes
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Everything was ok excepts the customs in Spain. Very happy with the product! I recommend it

Date of experience: April 4, 2022
Washington
1 review
0 helpful votes
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The glasses in the picture on the website do not show any spring on the hinges between the body of the frame and the temples. I have ordered these glasses several times. Sometimes they come with no hinge spring. The models with no spring as shown in the picture are very poor quality and the hinges wear out very quickly. The models with the spring are really great, good quality glasses that I love and recommend to people frequently. Fortunately, the glasses I received this time were the good kind, so I am very pleased. You should change the picture on the website to show the correct glasses with the hinge spring that you are currently shipping. You should also make sure that you never ship glasses without the spring like the pair in the picture, as these are poor quality and will disappoint your customers.

Date of experience: March 31, 2022
Idaho
1 review
0 helpful votes
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Good job!
March 28, 2022

Good job! Very satisfied with the product. Will use Speert again in the future

Date of experience: March 28, 2022
California
1 review
0 helpful votes
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Excellent, painless
March 27, 2022

Excellent, painless. The sunglasses were as depicted and I like them very much.

Date of experience: March 27, 2022
Minnesota
1 review
0 helpful votes
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Loved it!
March 25, 2022

Loved it! Very easy. Been searching for these frames for years!

Date of experience: March 25, 2022
Ohio
1 review
0 helpful votes
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All fine from the ordering process to receiving the product.

Date of experience: March 23, 2022
New York
1 review
0 helpful votes
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While I received notice of a refund for one of the pairs I ordered, it wasn't exactly clear why. I presume it was because it was out of stock. I would like to have been notified how that was going to impact the shipping timeline. I really needed a new pair and was about to purchase one at the local CVS when this arrived.

Date of experience: March 22, 2022
Georgia
1 review
0 helpful votes
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Easy checkout
March 21, 2022

Easy checkout. Glasses were what was expected upon ordering.

Date of experience: March 21, 2022
North Carolina
1 review
0 helpful votes
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Great product at a good price
March 16, 2022

Great product at a good price. The only problem I have is that when I order something that is showing it is in stock, after placing the order I receive notice it is not available. Very frustrating. Hope you can get your available inventory updated better.

Date of experience: March 16, 2022
Georgia
2 reviews
0 helpful votes
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Always a good experience with Speert. I order every year or so the economy fitovers because they're affordable and I don't stress when I lose a pair... I'm bad to lay them down somewhere and leave them!

Date of experience: March 14, 2022
Kansas
1 review
0 helpful votes
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Thank you for the great combs and the great service.

Date of experience: March 14, 2022
Illinois
1 review
0 helpful votes
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Great experience
March 11, 2022

Great experience -- easy ordering and fast delivery!

Date of experience: March 11, 2022