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Speert

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Speert.com is your best source for quality personal care products and fashion accessories. Our selection ranges from our original Handmade Tortoise combs and beauty accessories from Switzerland, Germany, & France to High Fashion Designer eyewear from Gucci, Ray-Ban, Oliver Peoples, TAG Heuer and many more.


speert.com
Founded in 2007
Deerfield Beach, FL, United States
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Speert Reviews Summary

The company enjoys a strong reputation for its quality products, particularly in the eyewear category, with many customers highlighting the comfort, affordability, and fast shipping. Positive sentiments often revolve around the ease of ordering and responsive customer service, which enhances overall satisfaction. However, some concerns have been raised regarding product consistency, such as incorrect frame shapes and loose hinges, indicating a need for improved quality control. Additionally, a few customers experienced issues with their orders being sent to incorrect addresses, suggesting that communication and order management could be further refined. Overall, the company demonstrates a commitment to customer satisfaction, yet there are areas for improvement.

This summary is generated by AI, based on text from customer reviews

service
60
quality
678
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2,756 reviews

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Florida
1 review
0 helpful votes
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Loved how quickly I received my frames. I feel they get me. And they have a very creative eye on what frames to offer all shoppers..

Date of experience: July 16, 2023
Illinois
1 review
0 helpful votes
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Just wrote to Speert describing the broken items, awaiting response from company to refund or resolve.

Date of experience: July 15, 2023
New York
2 reviews
0 helpful votes
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I love your site done a lot of business with you in the past.

Date of experience: July 14, 2023
California
1 review
0 helpful votes
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I ordered two of them and they are perfect for my needs!

Date of experience: July 11, 2023
South Carolina
1 review
0 helpful votes
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Yes I received the ordered product! It shipped timely. Thank you!

Date of experience: July 10, 2023
Texas
1 review
0 helpful votes
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Very easy, and a lot of great products to choose from.

Date of experience: July 4, 2023
Missouri
2 reviews
0 helpful votes
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Repeat purchaser!
July 2, 2023

Repeat purchaser! Always satisfied. Quality products

Date of experience: July 2, 2023
Nebraska
1 review
0 helpful votes
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Great great great great great great great great great!

Date of experience: June 29, 2023
Texas
1 review
0 helpful votes
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Real pleased with looks, price, and delivery. Well packaged. Nothing was broken.

Date of experience: June 24, 2023
California
2 reviews
0 helpful votes
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These glasses are for my 98 yr old mom - i am so glad you have extra strong magnificaiton glasses

Date of experience: June 22, 2023
Virginia
1 review
0 helpful votes
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I plan on returning the sunglasses; they were advertised as being polarized and they are

Date of experience: June 19, 2023
Georgia
2 reviews
0 helpful votes
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I wish I could buy the plastic things that connect the chains to the glasses. I keep breaking those.

Date of experience: June 16, 2023
Texas
1 review
0 helpful votes
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Love the frames but the lenses do not match my prescription. After mailing back my glasses, I have contacted customer service twice with no response or resolve. I was told my lenses are not eligible for refund, nor do they have the man power to look into the issue. Disappointed!

Date of experience: June 13, 2023
Massachusetts
1 review
0 helpful votes
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Fine!
June 10, 2023

Fine! The options available & types of glasses available were what I was looking for.

Date of experience: June 10, 2023
Georgia
1 review
0 helpful votes
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Order was packaged well and delivered quickly. Good job.

Date of experience: June 8, 2023
Indiana
1 review
0 helpful votes
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Not Satisfied
July 6, 2023

Not Satisfied. After VERY CAREFULLY measuring my glasses (both in mm and inches, I placed my order. When I received the above fitovers, the fitovers were too small. So I called for instructions for return/refund.
I spoke to someone and they instructed me how to return, which I am doing today via USPS as instructed. I was also told that the return postage WAS NOT prepaid, that I had to pay at my expense, which is not appropriate since I followed the measurement instructions VERY CAREFULLY, and then they did not fit. So again Not Satisfied.
Thank you.

Date of experience: June 6, 2023
Texas
1 review
0 helpful votes
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Being required to fill in this additional space with extra words is the only negative aspect I have to comment on.

Date of experience: June 4, 2023
Connecticut
1 review
0 helpful votes
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Date of experience: June 1, 2023
South Carolina
1 review
0 helpful votes
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Great web site, lots of choices in wiiiide readers. The actual glasses seem well made, the only issue is the nose pad missing from one pair making them an expensive unusable uncomfortable mistake. Trying to find a contact number to find out how to get this fixed.

Date of experience: May 29, 2023
California
1 review
0 helpful votes
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Fast and efficient Good selection of style options.

Date of experience: May 18, 2023