SpecSavers

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Dollie C.
GB
2 reviews
0 helpful votes
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Appalling!
December 15, 2019

Appalling home visiting service, two wrong prescriptions! Had a third from another optician which was different from the two from Specsavers! Plus I was told I had mild cataract in both eyes which Specsavers never spotted. When glasses arrived they had faulty lenses and had to be sent back to be reglazed, which took over a month! after over 3 months of hassle I asked for a full refund. The complaints I made to head office were not dealt with they just forwarded my complaint back to my local home visiting team! No response at all!!"

Date of experience: December 15, 2019
GB
9 reviews
11 helpful votes
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They could offer more
October 22, 2018

Is it just me or are their glasses range tiny compared to other giants? You would think they would have a lot more to offer considering how much advertising they are doing and how many outlets they have! But the offers are good

Date of experience: October 19, 2018