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SpaSalon.us

3.5

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SpaSalon.us Reviews Summary

SpaSalon.us has a rating of 3.5 stars from 188 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpaSalon.us most frequently mention customer service, pedicure chair and free shipping. SpaSalon.us ranks 1st among Spas sites.

service
24
value
20
shipping
21
returns
20
quality
21

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Ly P.
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The website is easy to use, and customer chat is available, if I had questions. So far, so good. I'm looking forward to receiving my order.

Date of experience: April 23, 2020
New York
1 review
0 helpful votes
Follow Lisa U.
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I ordered my beautiful rock pedicure chair in 2012. It has been everything I could ever dream of. It was delivered in the time promised. My Husband and I brought it in off the pallet and installed it, all except the electrical. It has serviced many clients and they all come to sit in it and of coarse to see me. I have just this year 2019' had to do any repairs and it was only the Genijet which was well used. Both times I have placed my order on line the Chair and the parts were easy to locate and have enough information listed so I know I'm getting just what I need. The website also lists other items compatable so if I should want to change up I had options. The service representitives are also knowledgable and friendly. I will continue to do business with Spasalon.us and refer new customers for many years to come.
Thank You, Spasalon.us

Date of experience: April 20, 2020
Washington
1 review
0 helpful votes
Follow Ashley T.
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Right now the ordering process was really easy and understanding. Now I'm just waiting on my lovely salon chair and desk set

Date of experience: March 27, 2020
Washington
1 review
0 helpful votes
Follow Sonia S.
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Called to place an order for 1 pedicure unit and received great customer service as if I was placing a larger order. Answered all my questions and concerns and will order in the future if needed.

Date of experience: March 24, 2020
Washington
1 review
3 helpful votes
Follow Nathalie H.
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Excellent service, I have worked with Chuck in two Cassio s and they have been both rewarding. He takes his time and is very patient. I am ordering from the Caribbean via Miami. The parts arrive in great order at the final destination in Trinidad and Tobago. Thank you Spa Salon! Keep up the excellence in customer care.

Date of experience: March 20, 2020
Washington
1 review
2 helpful votes
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Verified Reviews collects and then displays customer service and product reviews. As a trustworthy third-party, it opens the dialogue between the customer and the website.

Date of experience: March 2, 2020
Washington
1 review
0 helpful votes
Follow Alicia A.
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Great website super easy to navigate. And these are truly the best prices for the equipment and details you get with spasalon. I can't wait to get my beautiful new pedicure chair

Date of experience: February 24, 2020
Washington
1 review
2 helpful votes
Follow Nathalie H.
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Highly recommended.
February 23, 2020

Excellent telephone response if you need assistance, easy navigation on site and reasonably priced items. My new go to place, not only for new items but replacement parts and accessories. Highly recommended.

Date of experience: February 21, 2020
Arizona
1 review
3 helpful votes
Follow Carri C.
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Easy to navigate the web page to locate the item in need. Fast easy checkout! I will return for future purchases.

Date of experience: February 14, 2020
California
1 review
3 helpful votes
Follow Barbara E.
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Very easy to use. User-friendly.
When I called customer service to ask a few questions. They were so helpful. I will always use this company in the future.

Date of experience: February 7, 2020
Viet Nam
1 review
6 helpful votes
Follow Annie A.
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Excellent customer service. Very sweet and well explaination to my concerns. However, it would be great if the company allow more choices and colors to choose from for the free items. Highly recommended.

Date of experience: January 27, 2020
Nevada
1 review
7 helpful votes
Follow Katy L.
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SpaSalon.us is great!
January 14, 2020

Website is easy to navigate, products are high quality and prices are competitive! SpaSalon.us is great!

Date of experience: January 13, 2020
Washington
1 review
0 helpful votes
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I will come back again.
January 11, 2020

This is my first time order through this website, the products cheaper compared to other website and more options to pay and more product details, i will come back again.

Date of experience: January 9, 2020
Washington
1 review
5 helpful votes
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Great service!
January 7, 2020

Great service! They let me know when what I order is out of stock and give me equal replacements for immediate shipping! Love it!

Date of experience: January 6, 2020
Washington
1 review
4 helpful votes
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Free shipping to Alaska!
November 27, 2019

Ordered through customer service, Quickly answered all my questions. The best thing free shipping to Alaska!

Date of experience: November 26, 2019
Washington
1 review
4 helpful votes
Follow Alan R.
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Good price
November 21, 2019

The prices are outstanding. I called to verify the details of the order and the person I spoke with was very helpful and responsive.
I cannot wait to receive our order

Date of experience: November 19, 2019
Washington
1 review
2 helpful votes
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Perfect
November 15, 2019

The gentleman that help was very nice and helped me fined what I needed for my chair. However I was told shipping was free an then was charged for it.

Date of experience: November 14, 2019
Viet Nam
1 review
1 helpful vote
Follow Myanh M.
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Very good.
November 12, 2019

Simple to search for product and finance is absolutely great that they offer and simple process. Great Service
Service is quick and website is very easy to navigate.
Very quick. They even call to verify the shipping address and order so there's no errors in you order.

Date of experience: November 11, 2019
Arizona
1 review
0 helpful votes
Follow Pham S.
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The ordering process was very easy and straight forward. I called to see if the products I needed were in stock and were told that they are in stock in the US warehouse and I should have them in one week. The ordering process was very easy and straight forward. I called to see if the products I needed were in stock and were told that they are in stock in the US warehouse and I should have them in one week. I will update my review once I get the products.

Date of experience: October 29, 2019
Arizona
1 review
1 helpful vote
Follow Sam R.
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Always easy to deal with and great pricing. The quantity discount and (usually) free shipping keeps us coming back.

Date of experience: October 17, 2019

From the business

Get up to 40% OFF on all Spa Pedicure Chairs, Pedicure Chair Equipment, and Salon Furniture.


spasalon.us
Lawrenceville, GA, United States