Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SoundCloud

SoundCloudReviews 147

2.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SoundCloud?
grey stargrey stargrey stargrey stargrey star

SoundCloud Reviews Summary

SoundCloud has a rating of 2.3 stars from 147 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SoundCloud most frequently mention customer service and free trial. SoundCloud ranks 10th among Music Promotion sites.

service
26
value
24
shipping
7
returns
12
quality
24

We monitor reviews for authenticity

NL
3 reviews
6 helpful votes
Follow Antonia W.
Unfollow Antonia W.
Share Review
Report Review

Good!
October 7, 2017

Teh soundcloud app accompanies me wherever I go, also in car via the bluetooth function. The only problem is that the app crashes from time to time on any device, I dont know why and would be great if that thing was fixed!

Date of experience: October 6, 2017
California
1 review
1 helpful vote
Follow abc d.
Unfollow abc d.
Share Review
Report Review

This bull$#*! app caused a virus to freeze my phone a week ago and im still in the process of fixing it. Screw this. Im going back to pandora and spotify.

Date of experience: October 3, 2017
Texas
2 reviews
2 helpful votes
Follow Guy W.
Unfollow Guy W.
Share Review
Report Review

Great, but...
September 18, 2017

The site itself is great, and I love discovering new artists on it, but the problem is with the app. It's slow, laggy, and force-stops most of the time. I uninstalled it, because of this problem, and the mobile site is no better.

Date of experience: September 18, 2017
Washington
46 reviews
142 helpful votes
Follow B M.
Unfollow B M.
Share Review
Report Review

The best way to get your music heard (especially for free). Or at least a great starting point. Other sites like "reverbnation" or "bandcamp" just don't seem to have the volume that SC does. Although those sites have their own specialties, SC is at the top of the music streaming game. I prefer it over those and spotify because it is the easiest way to find other underground artists and form relationships that both parties can benefit from.

Date of experience: August 29, 2017
Germany
4 reviews
4 helpful votes
Follow Dave W.
Unfollow Dave W.
Share Review
Report Review

The wonderful program
August 18, 2017

This is the best program was advice by my friend. I spent a whole night listening EDM and 2 hours progressive music. I really like the assortment of music. I have created my new playlist that adds my favorite kinds of music. A source of a new club music for me.

Date of experience: August 17, 2017
Canada
1 review
1 helpful vote
Follow John Z.
Unfollow John Z.
Share Review
Report Review

So say you decide to pay for a year of soundcloud, it's a good deal and it's all up front which means no hassle for both parties. One day, you wake up to discover your
Account was terminate without notice, and it's only been 4 months!

Naturally, you check your gmail only to discover a message detailing some sort of vague interpretation of the terms of service agreement. Usually something to the effect of something that you said could be considered obscene and therefore your account is "otherwise objectionable in SoundClouds reasonable discretion;"

So now you're left wondering, well do I at least get my money back? They already deleted all my stuff, and my followers are gone, are they at least going to pay for the other 8 months I paid for? The answer is a big fat NO! Because they have a clause that says:

"If you have a Subscription and your account is suspended or terminated by SoundCloud pursuant to (i) or (ii) above, you will not be entitled to any refund for any unexpired period of your subscription"

What is section ii? Well:

"(ii) you are in breach of any of the material provision of these Terms of Use or our Community Guidelines, including without limitation, the provisions of the following sections: Your Use of the Platform, Your Content, Grant of Licence, and Your Representations and Warranties;"

Pretty broad, I know. But basically your money is in the pockets of soundcloud now. If you're just some music guy, who just posts ambient beats, then maybe you can use soundcloud. But if you plan to have any vocals or are doing a podcast, make sure to pay month to month because these people will pocket everything you give them should they dislike a word or 2 you said.

Date of experience: August 10, 2017
GB
1 review
1 helpful vote
Follow hakuna m.
Unfollow hakuna m.
Share Review
Report Review

This app is the worst app out there. Its worse than the sound of lambs being slaughtered. I am disgusted by the fact they do not give refunds to the poor helpless people who just wanted the 3 months for £1. Because there are no refunds and i wasnt able to cancel my subscription in time it has taken the money out my account which i dont even think I have so I will now go into overdraft and then have to pay a fine and also because of this i am not going to be able to eat tonight or for the next few days becuase i now have no money. So congratulations soundcloud you bunch of gadgy arseholes with ur fingers so high up ur own ares you couldny give two $#*!es about how the other half may live. I hope you spend my £10 on something nice to decorate coffin with as maybe u wont make it throught the night with the rage that i am in. Good day. P. s ur da sells avon x

Date of experience: July 31, 2017
NL
2 reviews
1 helpful vote
Follow Yareli H.
Unfollow Yareli H.
Share Review
Report Review

Club music
June 2, 2017

A source of new club music for me. Subscribed to some channels which issue new podcasts and some interesting standalone tracks - all good and fun!

Date of experience: June 1, 2017
Ukraine
3 reviews
8 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

This wonderful program was advised by my friend.
I had before not bad program for downloading music, but when I started using the Sound Cloud, I deleted it. I really like the assortment of music, that it is divided into categories. In my playlist is playing now - Housing Corp - Trump Guest Mix

Date of experience: May 27, 2017
Singapore
3 reviews
0 helpful votes
Follow Keenan R.
Unfollow Keenan R.
Share Review
Report Review

Nice, nice!
April 27, 2017

A nice service containing music of all kinds and genres. The only thing thats strange for me - why does it still lack music caching.

Date of experience: April 26, 2017
Colorado
1 review
3 helpful votes
Follow Joshua E.
Unfollow Joshua E.
Share Review
Report Review

I HATE soundcloud
April 19, 2017

Soundcloud not only lets you post only 4 hours worth of music, but it wiped ALL, and i am not joking, but all my music and if you go pro it only gives you 6 hours. Why cant it just be unlimited do you can get your music out there? All i want to do is make music and make something good. I spent a whole nights giving credit to my mixes, that are 2 hours long to all the artists and to find it all gone, and my album. I say $#*! SOUNDCLOUD. Stay Away!

Date of experience: April 18, 2017
Germany
3 reviews
0 helpful votes
Follow Makai L.
Unfollow Makai L.
Share Review
Report Review

Very good!
April 6, 2017

A very good service! Its the opportunity to take your favorite music with you whenever you are! The only thing you need for that is the rather stable internet conection. I recommend!

Date of experience: April 5, 2017
Canada
2 reviews
0 helpful votes
Follow Roy R.
Unfollow Roy R.
Share Review
Report Review

I stick to it
March 19, 2017

Sticking to this service since the first time I was introduced to it - loads of great music available for free. It does not have all the genres, but for instance my favourite Techno is always there with various performers and types of style. Great!

Date of experience: March 18, 2017
California
1 review
7 helpful votes
Follow Samantha O.
Unfollow Samantha O.
Share Review
Report Review

They krep charging me
February 12, 2017

I was told I would be charged on the 12th and they charged me before that so I couldn't cancel for my LAST UNWANTED SUBSCRIPTION that if I canceled I would have had to pay for no benifits. Customer service us nonexistent. No phone number. Full mailbox. No email. And a nice "customer service button" on their Web page that brings you to their home page.

Date of experience: February 11, 2017
Canada
2 reviews
1 helpful vote
Follow Ethan C.
Unfollow Ethan C.
Share Review
Report Review

One of..
February 11, 2017

One of the top music apps out there. You take your favourite music with you whenever you go... If you dont want to search yourself - just find a few people with same taste and follow the reposts :)

Date of experience: February 10, 2017
Brazil
2 reviews
17 helpful votes
Follow Dnemah A.
Unfollow Dnemah A.
Share Review
Report Review

It could be better
February 11, 2017

It would be better if we have the possibility to upload about 8 hours of music as a free user, in spite of the fact that I am grateful to SoundCloud for what they do for us, and I think many people don't have the necessary resources to pay for a pro account. But it's a good app.

Date of experience: February 10, 2017
GB
2 reviews
0 helpful votes
Follow Aron G.
Unfollow Aron G.
Share Review
Report Review

Up there with the best
February 7, 2017

SoundCloud GO is right up there with the best music apps.

There a few minor improvements; better layout for albums and playlists and scroll wheels.

With these minor improvements it would easily be in the top 3 music apps!

Date of experience: February 7, 2017
Germany
3 reviews
3 helpful votes
Follow garlen h.
Unfollow garlen h.
Share Review
Report Review

Huge collection of music. I've already been their client for more than a year. It's an awesome service to take your favorite music with you wherever you go.
The things which I dislike is that the collections are somewhat messy as it allows for too much junk posted by random disc jockeys and needs to be properly indexed. Everything on SoundCloud is *******@128kbps.

Date of experience: January 21, 2017
France
3 reviews
0 helpful votes
Follow John M.
Unfollow John M.
Share Review
Report Review

Endless!
January 18, 2021

An endless archive of my favorite music updating daily! Here you can find any style and any music for all possible moods and situations. Completely brilliant!

Date of experience: January 16, 2017
Serbia
3 reviews
0 helpful votes
Follow Miron H.
Unfollow Miron H.
Share Review
Report Review

I have soundcloud for my music. The sound is very clean and sharp. I think next month I will upgrade to the pro version, keep up with gr8 work!

Date of experience: January 11, 2017