SoufeelReviews 918

Their 365 days guarantee is legit! I returned a few items last month and soufeel is sending me back the replacements. Their chat service is awesome. Would have given it 5 stars but I had bad experience thru their email customer service. But all in all they are great! Love my charms and they are still in great shape post 10months. Thank you soufeel!

I love my bracelet and charms! They personalized a couple of mines with family pictures for a very good price! You can't get that at pandora or tiffanys. I have all 3 products and by far I am loving Soufeel much better :)

I only has standard shipping delivery which did take a while, I was in no rush but I messaged customer service team via their web page and the investigated for me immediately, I did receive my charm that day st the post office, it's perfect! And they couldn't have been more helpful great help and lovely, and what a bargain something so sentimental X

This company is absolutely $#*! I've ordered the charm about a month ago and I haven't got the charm! They've sent me loads of emails saying I've sent the wrong address and I'm messaged them the right address and they've $#*!ing sent it to a bloody different address absolutely wast of time this company spent shipping fees twice and still haven't got it!

My bracelet and charms are amazing. Very good quality. Will order again soon. Thank you SOUFEEL

Do not buy
Ordered a personalised charm. Hasn't been delivered, Paid on the 15th March. Tried emailing them. Doesn't send and the phone number isn't recognised.
Unsure why. Not happy I've had to pay for something I've not got
Spam

Great site for awesome trinkets. Friendly, available, knowledgeable and helpful staff (hard to find these days. Addresses concerns as soon as possible.
I will definitely be making more purchases

I am french and I am always satisfied of my products. Charms are very attractive, cheaper than Pandora ones but as beautiful as them. Very good quality of products. We have to wait about 8 days to receive our order. For me, deadlines are always respected and you are able to follow the shipping of your order on the website. I recommend this website. I love Soufeel! Tiffany Labalette, Saint-Omet FRANCE (62)

Sofeel it's a very affordable choice for buying jewelry. I think for me is the best of al and cant stop bjying from them

I ordered my personalised photo beads a few weeks ago and they came in record time. They are a bit smaller than expected and the picture is difficult to see due to its size but the clarity of the image and the craftsmanship of the bead makes up for that. I will definitely buy from here again. Thank you so much.

Took a little long to arrive but we'll worth th wait totally in love with my photo charms 100% be placing another order

The postal carrier damaged the earrings I ordered. Amy immediately sent me a new pair and they are perfect. Thanks Amy.

I was dubious after reading some of the reviews on there page, But they answered all my emails and my photo charm arrived 3 weeks after ordering. Make sure you order within plenty of time (bearing in mind they are coming from China). I will be using them again xx

I have an exceptional impression about Soufeel and their products.
I have a wonderful bracelet with three charms and I can't help myself to order new ones.
They are also very prompt and when I had a little problem, they made ALL they could to solve it. Proffessional, Wonderful products!
Around me, all my friends have now Soufeel bracelet :), I was a good start:)
Thank you, Soufeel!

Great service. Love the product just wish I got it sooner. Australia Post lost my first order, but Soufeel reordered and kept intouch with me when I followed it up.