Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a strong reputation for high-quality, well-designed outdoor apparel that meets customer expectations for warmth, comfort, and style. Many users appreciate the durability and functionality of the products, particularly for outdoor activities. However, some customers have expressed concerns regarding sizing discrepancies and the need for adjustments, such as cinching at the waist. While the majority report positive experiences with product quality, a few noted potential delays in shipping and the need for clearer return policies. Overall, the sentiment reflects satisfaction with the products, coupled with a desire for improved customer service efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This was my first time ordering from snowverb I was a bit skeptical at first, but after reading a few online reviews that seemed to be honest, I decided to go ahead and make a purchase from their website. My order came quickly and in perfect condition. I would definitely recommend them to my friends and family and will be shopping from their website again in the future.
First of all, I could not pay with my AMEX card, why not? Took for ever to get the PayPal working! I tried to change the address 3 times and it always went back to my old address. Terrible website... :(: (
Customer service and delivery time is outstanding. Love my jacket and get lots of compliments of it. They look different than anything else that is out there. Quality product.
Lovely jacket and a great violet camo design. Good large pockets in the right places. Nice high collar which kept the constant snow at bay. Considering i skied during a really cold week I kept warm and didnt need too many layers which was a great result as I was a bit worried the insulation felt a bit thin, but it did the job. Very pleased with my purchase.
Nice style. Fit a bit larger then expected and not as warm as expected. More of a shell jacket. Great for spring riding though.
I love my jacket! It is warm and perfect to add layers. The arm vents are the best feature! Great purchase!
Loved the colours,should have more filling in the jacket.fit was perfect.
The coat was as described and expected
It was just a size too small.
Beautiful color and a nice weight. It is just too small through the bust area
So consider this and if necessary buy 1 size up
Love this coat. I'm extremely picky and this one is warm and comfortable all around. It didn't feel snug at all.
This coat has survived with all zippers in tact for two years+ and has a lot of life left. We have had one of the longest, harshest winters on record and this coat has been a true life saver. It is warm in subzero temps and high wind. I wear it every morning when I walk my dogs and it is incredibly sturdy with large pockets for dog treats, gloves, phones, even water bottles. I've X-country skied, snow shoed, ice fished and, every morning, walk two large labs. It's hard to find one coat that covers all of those activities in both comfort and warmth, but this is the one! For the price of this coat, you get a lot more than you pay for. It is also waterproof and washes up beautifully in the machine.
I bought this for a spring trip to Iceland as I didn't want to bring my heavier winter jacket but needed wind and water proof. This jacket worked out great. While the temperatures were not real cold (30s) the jacket held up great against the wind and hiking in horizontal rain! I stayed dry and warm.
I agree with other reviewers - this is not a form fitting jacket. A little boxy but I wasn't wearing it for fashion - I was wearing it for protection and it did the job.
It did run a little big but in the winter I may use it for snowmobiling where I will have bulkier clothes on underneath so then it may be perfect.
Overall, very happy with this purchase.
The color and look is awesome! I'm usually an XS, but the bottom half was too tight. I just ordered the S and am hoping it's perfect since it was $30 more and I really am needing to wear it! In the pictures I'm wearing an XS. Chest-32, waist-24.5 hips-35 (should've fit the XS). Standing it looks fine enough but couldn't move around comfortably.
Extremely stylish; fits perfectly; true to size; it's not short-waisted like some of the others I purchased and ended up returning.
Super warm, only wore base layer underneath while skiing all day in Vail. Didn't get cold at all.
Fits perfectly. Great quality. For reference, I'm 5' 6" 130 lbs. 32DD. Normally wear size 4 jeans. Ordered Medium, based on other reviews. It's a little bit loose in the waist, even with a base layer under, but the belt allows you to tighten it up.
Haven't worn it in the cold yet, but it seems very well made so I hope it'll keep me warm on my upcoming ski trip.
If you're wondering if this is worth the price, the answer is 100% yes!
The fit is really great but the pockets are right at the hip so can't fit anything bigger than chapstick without it jabbing your side when bending.
I like the price, look and the warmth. I purchased a Medium blk. In size 33-34
Everything was perfect. Gave it 4 stars because it was a bit SNUG around the trunk.

