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SnapDeal

2.7

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SnapDeal Reviews Summary

SnapDeal has a rating of 2.7 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

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India
1 review
0 helpful votes
Follow Naveen S.
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Good services
December 25, 2021

Good service, helpfull customer care Amazing product. Lowest price. Happy to have Snapdeal App will love it

Date of experience: December 24, 2021
India
1 review
0 helpful votes
Follow Kunal S.
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Really happy with the Snapdeal delivery as we have ordered steel mugs and we received them on time. The quality of the product was also good. We are really satisfied with the Snapdeal

Date of experience: December 24, 2021
India
1 review
0 helpful votes
Follow Tushar S.
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I have ordered a Product and coz of size issue returned it, and received the right size before the expected date, kudos to team snapdeal

Date of experience: December 23, 2021
India
1 review
0 helpful votes
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Excellent Service
December 25, 2021

Fast and Excellent services, must try snapdeal, best price and awesome customer service, highly recommend

Date of experience: December 23, 2021
India
1 review
0 helpful votes
Follow Shivani P.
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Pichle 10 din phele mene ek order kiya tha jisme muje ek product missing mila tha uska ammount refund krne ke liye bola gya tha joki unke batane ke according mere account me 16/12/21 ko credit kr diye gye h but muje abhi tk payment received nhi hui h fr mene snapdeal ki team se contact kiya to bol rhe h ki 20/12/21 tak aayega isi Tarah se ye pichle 15 days se pagal bna rhe h inn logo ko yhi nhi pta ki panel me kya update h inse customer kya expect krega plz snapdeal se koi bhi shopping na kre verna kl ko koi bhi fas skta h hmari tarha.
Thank you for 1st and last order snapdeal

Date of experience: December 17, 2021
Deepak J. SnapDeal Rep
over a year old

Dear Shivani,

We are extremely sorry for this experience. Please share your order details at [email protected] and we'll connect with you to sort out the issue.

Thanks,
Team Snapdeal

India
1 review
0 helpful votes
Follow Guru P.
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Best service
December 15, 2021

I use snapdeal it's Best Services and best delivery on time. Snapdeal sells genuine products. Amazing experience.

Date of experience: December 13, 2021
India
1 review
0 helpful votes
Follow Tushar W.
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Experience too good
December 7, 2021

Experience was too good
Also delivery service on time
I also love because on every short time they provide sales dhamaka on brand wali quality bazar wali deal

Date of experience: December 7, 2021
India
1 review
0 helpful votes
Follow Debiprasad R.
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Very Good application
December 7, 2021

It is very good application butter than other application & we are essay access. Good products received this application through.

Date of experience: December 7, 2021
India
1 review
0 helpful votes
Follow Jai W.
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Worst Service
December 6, 2021

This is the company where delivery boy misbehave with your sister, don't talk to your sister properly even can't wait for a single minute to take order back. When we went downstairs he went away and said now I will not take back.
When you call them first of all your call wouldn't get connect.
Delivery boy talk to you rudely and say company doesn't give us salary we are doing it for free
Worst service I have ever experienced.
When you call to customer care service, you will not get option for talking to customer care executive... you need to solve all problems by IVR only

This is number of delivery boy ‪+91 ******* *******‬ and his name is Rohit Kumar

Date of experience: December 6, 2021
Deepak J. SnapDeal Rep
over a year old

Dear Jai,

We are extremely sorry for this experience. Please share your order details at [email protected] and we'll connect with you to sort out the issue.

Thanks!
Team Snapdeal

India
1 review
0 helpful votes
Follow Teena B.
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Nice product
December 6, 2021

Nice product. Fit and comfertable. Cloth is also good thanks snap dealfirst online shopping. Good experience.

Date of experience: December 5, 2021
India
2 reviews
5 helpful votes
Follow gaurav s.
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I have ordered two pairs of shoes from Snapdeal. They delivered only one pair. However in your app the status showed as both pairs delivered when I asked for the second pair, without informing me you updated the status as "return initiated".

Till then I have tried calling and contacting Snapdeal by multiple means (watsapp, instagram, call, email) but they were unable to give me anysatisfactory response and just giving me standard pre scripted replies.

I did the blunder of my life that I ordered from Snapdeal. I will never recommend anyone for Snapdeal.

My sincere advice is that in case you do not want to waste your time and energy please do not take any service from Snapdeal.

It is the worst company, with ridiculous customer service and run by bunch of unprofessionals, who are least bothered about the customer's issues/ concerns.

Date of experience: December 4, 2021
Deepak J. SnapDeal Rep
over a year old

Dear Gaurav,

We apologize for for the incovenience caused. Please share your order details at [email protected] and we'll get the issue sorted out on priority.

Thanks!
Team Snapdeal

India
1 review
0 helpful votes
Follow Vishal K.
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This site is too good. Costumer service is good. Prices are less compared to other sites. The goods are delivered faster than Amazon.

Date of experience: November 29, 2021
India
1 review
0 helpful votes
Follow Sohil S.
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Excellent app. Costumer care services is too good. Prices are less compared to Amazon. The goods are delivered faster than Flipkart and Amazon.

Date of experience: November 29, 2021
India
1 review
0 helpful votes
Follow Shiv K.
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Nice app with bgood quality and good service nice quality nice product good brand highly appreciated

Date of experience: November 29, 2021
India
1 review
0 helpful votes
Follow Rishabh S.
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Snapdeal have various types of touchpoints to interact with the customer like whatsApp, E-mail, calls, social media etc

Date of experience: November 25, 2021
India
1 review
0 helpful votes
Follow Aiza S.
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I had ordered a cotton kurti its quality is very good and it was delivered to me very quickly Going forward I will suggest everyone to shop from Snapdeal

Date of experience: November 22, 2021
India
1 review
0 helpful votes
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Good product
November 23, 2021

Overall very nice experience. Good customer service easy to reach through call and whtsp. Nice products

Date of experience: November 22, 2021
India
1 review
0 helpful votes
Follow Santosh K.
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It is very easy to place order on snapdeal and customer service is very supportive.
Free delivery, low price and best quality like brand and easy return and replacement

Date of experience: November 22, 2021
India
1 review
0 helpful votes
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Awesome
November 23, 2021

Awesome great products on cheep price great app.no delivery charges no delay overall everything is great

Date of experience: November 22, 2021
India
1 review
0 helpful votes
Follow PEEYUSH H.
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Gr8 Online Shopping App
November 23, 2021

Nice and great products for middle class families, Good quality products, with nice customer service support

Date of experience: November 22, 2021

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India