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Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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It is good for sharing pictures, but it does not have enough cards that are just greeting cards to send messages. One has to feel obligated to find a photograph to add to the card or otherwise it is difficult to use the greeting cards on Smilebox. I tried it for a while, but got tired of not finding just simple cards.
Smile Box is AMAZING! Best way to give your pictures a touch of your own uniqueness. I absolutely adore this website and all that it has to offer!
Smilebox helped make an impromptu wedding invitation not just possible, but elegant and beautiful! We moved up our wedding date to accommodate my sick father, and had only 7 weeks from invite to wedding! A standard snail mail invitation was not possible. I researched on line and came upon Smilebox, and am so glad I did! Amazing wedding invitations!
I don't care for the fact that I am forced to choose a "free" trial by giving you my credit card number. When the so-called "free" trial is up, send an email to me that says it's time to pay to keep premium. It's not truly free.
I couldn't even post it to Facebook without paying.
Everything about Smilebox is great, BUT: it no longer lets me upload ANY of my video clips. Maybe it doesn't like Macs anymore. I used to be able to pop in short videos, but alas, it won't let me do it now. Same videos, but now it's the wrong format or something. When it used to work it enhanced the Smilebox greetings enormously. Now it just makes me sad:-(
This is such a wonderful site and so easy to use. A wonderful way to share photos with friends or create memorable books or slide shows of any special event.
I give smile box 5 stars. When I need to make a project whether it is for wedding, proms, church, funerals, birthday party's, or graduation's, and any other events. Smile box has always come thru
I have used Smilebox for so many things - thank-you's, invitations, special occasions. The creativitiy of this program is unbelievable - not only are the graphics fantastic, but it allows for personalization. Amazing
I have had smilebox for a number of years. I find it very enjoyable, and my family and friend enjoy what I send them. Thank you for such a great program.
Cards for any occasion prints and DVD, cool designs and personal touches can be combined for maximum satisfaction... I was always pleased with the outcome.
Very easy to customize and the ads aren't obnoxious in the free version. I love tracking RSVPs easily.
What a fun and easy way to invite people to a party!
So much fun! I use smilebox for invitations, announcements, scrapbook pages... so many options to be as creative as you want. Awesome!
Such an easy application to install and use, I'm really pleased with it. I was looking to scrapbook and make my pictures more attractive for occasions and to put in albums. Thank you so much. Meledy
It's kind of clunky to use for large slideshows. Be sure to edit and reorder your photos before dropping them into the layout. Each slide has to be individually dragged to the new spot which takes forever. There should be a multi-select tool or and option to move slide to "x" position.
I love this site. It's easy to use and fun to share and free! The only thing I hope to see in the future is some simple editing features - like zoom and crop.
I have used Smile box before, this time was some confusing, but I finally figured it out, however I was unable to use some of the pictures I wanted to add to this for my neice''s new shop, I wanted to copy some of her pictures on it for her.
Answer: It sounds like the pixels don't support the size you are trying to view it in. Try shrinking the output and see if that helps. If all of your pictures are still blurry, make sure your software is up to date. Hope this helps and congrats on your wedding!
Answer: Hello! Thank you for your question. F you purchase the Pro plan, you can download your creation as a video file and share it with the recipients. There would be no need to continue paying for the annual plan. If you share your creation online, you will see a Smilebox watermark and limited functionality once your subscription is canceled. Please send an email to [email protected] so we can reply faster if any questions appear.
Answer: NO charge for using the electronic cards designated as "FREE"
Answer: On my smugmug site, aaronsbarefoorphotography.smugmug.com, they typically print within 2 business days and ship via the method you choose USP Priority UPS Ground 2-5 days, or UPS Next Day. Or 2nd Day Air Mahalo Aaron
Answer: Hello! You can add a clickable link to the comments section next to the invitation.
Answer: Hello! The slideshow is always available for you if you do not delete it. Please let us know if you have any additional questions.
Answer: A: Hello! Please send an email to [email protected] or submit an online form https://support.smilebox.com/hc/en-us/requests/new so that the Smilebox Support Team could assist you as soon as possible. Thank you and take care!
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.

