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SmileBox Reviews Summary
Smilebox has garnered a reputation for offering creative design tools that users appreciate for their potential and ease of use. However, the company faces significant criticism regarding its pricing structure, with many customers feeling misled by subscription terms and unexpected charges. Complaints about poor customer service, including a lack of phone support and difficulty in canceling subscriptions, are prevalent. Overall, while the product has loyal users, the negative sentiments surrounding billing practices and inadequate support suggest a pressing need for Smilebox to enhance transparency and customer service to retain its user base.
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This is an amazing resource! Easy and intuitive to use
Nice to be able to get online and take 5 minutes to send a card instead of jumping in the car, driving to the store, taking 20 minutes to find a card, then paying 4-8.00 for it! Love this.
I am having so much fun creating my invitation... Smilebox rocks!
I love that it connects right to facebook and Instagram! So easy to use. Love it.
Anything I have printed out has always turned out fantastically, invitations, thank yous greeting :) so much choice
Although I'm only using the free version, I've found smile box very easy to use, and that for my particular slide show theme it offered a great range of backgrounds and customisations.
There seem to be cards just about suitable for most occassions. Their quality is tremendous, and they seem to be only limited by our own ability. The cards are well received.
I just love the functions and it's great features!
I have been using Smilebox now for what I think is 4 years. I have used it for Event invitations, greetings and photo slide shows. Its easy to use, and has plenty of versatile design options. I am going to start using the newsletter format this year, as I have an audience group I want to reach out to. Recipients of my smilebox creations go crazy over them, and have commmented on how fun they are regularly. Nice little system, great for people who need some graphic polish and are not techies in use of custom design software tools.
Excellent way to display your picture memories to share along with very wide variety of ways to use your pictures.
The site is very quick to upload photos and very user friendly!
Thanks Smile Box!
It is a easy and great way to share vacation photos.
I use Smilebox for classroom projects all the time! It's so easy and has so many wonderful templates to choose from. Thank you, Smilebox, for the Teacher Toolkit!
Love to use this for cards and invitations. Everyone gets to enjoy!
It is an easy apply for all your favorite photos to come to life for family & friends!
The app was simple to use and the kids really enjoyed making their collages for the Grandmas...
Free trail rubbish once you do what you want, then get told to pay, it suppose to be 7 days free trail but not
From the business
Smilebox enables people to tell the stories of their lives, big and small; in fun, simple and creative ways with custom eCards, slideshows, invitations and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members