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SmartphonesPLUS

4.7

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SmartphonesPLUS Reviews Summary

SmartphonesPLUS has a rating of 4.7 stars from 46 reviews, indicating that most customers are generally satisfied with their purchases. SmartphonesPLUS ranks 6th among Sell Cell Phone sites.

service
4
value
4
shipping
4
returns
3
quality
3

We monitor reviews for authenticity

Texas
1 review
6 helpful votes
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Convenient
July 5, 2023

Most convenient service ever. Got a quote online, free shipping label, packed up my phone. Within 24 hours of receiving my phone, SmartphonesPLUS paid me the same amount they had quoted online.

Date of experience: July 5, 2023
Maine
1 review
6 helpful votes
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The website was easy to navigate and the price offered for the old phone was acceptable. On top of all that they sent the proper mailer to send it to them in.

Date of experience: July 4, 2023
California
1 review
6 helpful votes
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Great service
July 4, 2023

They send a box and shipping label and a few days later I got a check. Wonderful!

Date of experience: July 3, 2023
Illinois
1 review
6 helpful votes
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Very Pleased
July 3, 2023

We were expecting pushback on our assessment of the condition of our phones like other companies have done, shaving off dollars with their assessment. SmartphonesPLUS gave us the full amount we anticipated.

Date of experience: July 3, 2023
Oregon
1 review
7 helpful votes
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Fast, Simple Experience!
July 3, 2023

Hand held thru the entire process. Super fast and simple; done in about 30 mins including everything that had to be done.

Date of experience: July 3, 2023
Maryland
1 review
5 helpful votes
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Awesome customer service
July 3, 2023

Awesome customer service!

It was a awesome experience!

Date of experience: July 3, 2023
New York
1 review
5 helpful votes
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Great
July 1, 2023

Easy to communicate with
Option to mail and insure on my own with $5 credit
Only cost 10 to mail and insure

Date of experience: July 1, 2023
Florida
1 review
5 helpful votes
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Fast turnaround, fair pricing
July 1, 2023

I've used other phone buying services, but Smartphonesplus is the most reliable. They respond quickly, the process is easy, and they pay well.

Date of experience: July 1, 2023
Israel
1 review
6 helpful votes
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Great Service
July 1, 2023

This is a great service to get value for your old iPhones. It was very easy to use. Payment is sent directly to your Venmo account. I will use this service again in the future.

Date of experience: June 30, 2023
Arizona
2 reviews
7 helpful votes
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Honest purchaser
July 1, 2023

I sent in an iphone that I thought was in a lesser condition. It was a phone from an old employee and it had a broken camera screen cover the camera lens was fine. They emailed me and said they were going to pay me the flawless condition rate which was like $200 more. Since then I send every phone I get their way. And I recommend you do too.

Date of experience: June 30, 2023
Utah
1 review
6 helpful votes
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Received payment wuickky
July 1, 2023

Wasn't much but at least I didn't have to throw away my two phones. They were really old and I received $27 for the two.

Date of experience: June 30, 2023
Pennsylvania
1 review
4 helpful votes
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Easy smooth transaction
July 1, 2023

Box was shipped to me, shipped back, and paid all within a week.

Date of experience: June 30, 2023
California
2 reviews
6 helpful votes
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Nice service
June 30, 2023

Bought my phone and sent the checks promised. Timely and courteous

Date of experience: June 30, 2023
Colorado
1 review
3 helpful votes
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Great service.
June 30, 2023

When my packing material did not show up, they quickly responded and sent a replacement

Date of experience: June 30, 2023
Maryland
1 review
4 helpful votes
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Efficient and easy!
June 30, 2023

Very streamlined and efficient process. Clear and straightforward instructions.

Date of experience: June 30, 2023
New York
1 review
5 helpful votes
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Easy
June 30, 2023

Super simple. Got the price I expected and they didn't change the price on me.

Date of experience: June 30, 2023
Virginia
1 review
5 helpful votes
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Really good trade in experience
June 30, 2023

Process was easy to navigate and reasonable with value. They handled all the shipping costs and were prompt on the payment. Smooth as could be.

Date of experience: June 30, 2023
New York
1 review
6 helpful votes
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Worked as promised
June 30, 2023

Simple process. Pleased with the result, thanks so much!

Date of experience: June 30, 2023
New York
1 review
0 helpful votes
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Start high then pay much less
June 30, 2023

Had a bear perfect product and they chopped down the price after receiving the product due to some micro scratches. Would have been bette reselling the watch to Apple.

Date of experience: June 30, 2023
Devin H. — SmartphonesPLUS Rep
over a year old

Hi Richard,

Thank you for your feedback. I’m sorry to hear that you were disappointed with the price adjustment for your Apple Watch. As a small business, we aim to provide fair evaluations based on the condition of the devices we receive.

After inspection, we found that the item was in good condition rather than excellent due to the scratches. This is a standard practice to ensure our offers reflect the actual state of the product.

We understand that this can be frustrating, and this is why we try to be as transparent as possible with our condition definitions. If you have any further questions or concerns, please feel free to reach out to us at [email protected]. We appreciate your feedback and hope to improve your experience in the future.

Illinois
1 review
5 helpful votes
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Good Experience
June 30, 2023

Sold my Apple se watch. Received agreed upon price. Smartphonesplus sent shipping materials. An easy transaction from start to finish.

Date of experience: June 30, 2023

From the business

We make it easy to sell your phone, tablet, computer, smartwatch, and other electronic devices on SmartphonesPLUS.com. You can also shop certified pre-owned tech on our online store.