Sling TVReviews 531

NEVER SIGNUP FOR SLING TV

I signed up to watch soccer champions league games ( which they state that they will cover)

I was planning to watch: Barcelona VS ROMA (4/10/2018)

And 10 minuets before my game I opened Sling TV's app and I was unable to see it! I call them and they tell me that they have some blocked games that they will not show! They DID NOT state this in the contract that I signed up for!

In addition, last week they broadcasted the same exact game, but all of a sudden! Today! They decided to not broadcast it! Also, they are not broadcasting another VERY important game from tommorow:

BAYERN VS SEVILLA

I will do my best to sue those thieves! And their company should shut down!

I tried Sling for a month in July 2017. I cancelled because they didn't deliver. I thought I was fine, didn't hear from them, until 7 months later, and they tried to charge $98 to my credit card, then credited it back, and they seem to be wanting to charge me $28 monthly for nothing. I tried calling them, they can't even look up my account or explain why I am being charged, but they clearly still have my payment info and are using it fraudulently. I disputed the charges with my card, but my suggestion if you are considering this service, they cannot be trusted with your information.

Worst company ever... DON'T DO IT... ABSOLUTELY HORRIBLE CUSTOMER SERVICE. WHEN THERE IS A PROBLEM, THEY DO NOT TALK TO THEIR CUSTOMERS. THEY ARE NO BETTER THAN CABLE TV. THEY PLAY THE OLD S**ALL DAY AND EVERY DAY... FOR WEEKS! NOT WORTH THE MONEY!

Sling.com has been charging me $24.99 since November 2016 (through and including February 2018). I NEVER signed up for the service. In fact, I had no idea about this service, I'd never heard about them until I noticed an unauthorized charge for $24.99 on my February 2018 bank statement. We are talking about $399.84 over a 16 month span. They claim someone in my household signed up. Really? I have cable, Netflix, AppleTV, and Amazon Prime, so why on earth would I need Sling.com? The fact that they have horrible reviews speaks volumes. Their tactics should be deemed unlawful!

My 12 year old son set up an account using CC info stored in my wife's computer. We were billed for 8 months before we realized what was happening. Sling acknowledged that the account was only ever accessed ONE TIME and yet they refuse to give any refund. I only asked for the last three months, but they didn't even offer a one month refund. Now I am in a dispute process through my bank. Terribly rude customer service agents and supervisors. I had to call back a second time and it took them almost 30 minutes to locate the account.

We mostly watch sports on TV. When I chose sling, I basically "went" by the reviews and comments. I had read that getting both Blue and Orange would give us good, main-stream sports coverage. I was wrong. We live 90 miles from Seattle. We got no Seattle sports and no Seattle TV stations. We got only a few NFL games a week (only rarely the Seahawks) and no U of Wa games, etc. Often we'd go on to check out some major game or sporting event, and we often didn't get it. Really bad. I think this probably varies somewhat by market, but don't sign on (like for 3 months to get the free AirTV player and antenna adapter, until you look very closely at what's offered.

Being given a 30 day free trial by BEST BUY resulted in an incorrect charge to my credit card by this company and then the audacity to tell me my account had been revewed before it was due and that I could not get a refund because I cancelled 11 seconds late... WHICH I did not even get the full 30 day trial period anyway,. I have emails from SLING that proves they billed me early. Their desire to help customers resolve their issues is extremely poor

This statement on their website made me subscribe:
"So, you've decided that Sling TV isn't right for you. And you're wondering how to cancel the service, maybe even before your free trial period has run out. Canceling the cable replacement service is simple. Just follow these steps. Jul 14,2017
How to Cancel Sling TV - Tom's Guide
https://www.tomsguide.com/us/how-to-cancel-sling-tv,news-*******.html"
I cancelled my service two days after but slick tv won't refund me, thieves! Run from sling tv

Be warned! Sling TV will trick you into ordering services/products that you do not want and had no intention of ordering. Their website is loaded with micro print agreements that you will click on locking you into bills that you cannot get out of. This company is a SCAM! They currently have a C rating on BBB with thousands of unresolved complaints. Further, Sling TV has an absolute no refund policy. It makes no difference to Sling TV if you are unhappy with your service or are tricked into ordering products/services that you do not want. The customer service is very rude and will do nothing to resolve your issue. STAY AWAY FROM SLING TV.

Do not get Sling TV to watch major sporting events. It will load/buffer constantly. Sling will not compensate you for this. They also do not have the same channels that cable and satellite networks have. For example, NBA TV the NFL Network and the other acillary sports channels they offer are constantly blacked out, even when they are not blacked out on regular cable. They are basically going to tell you you are SOL, and that there are no refunds. The service is cheap, but it's a rip-off.

When I purchased sling tv, i was told if I purchase both Orange and Blue packages, I would be able to watch programs on multiple tv's. After a week when I got my second ROKU device, I discovered I could not play ESPN on 2 televisions as told. It is a big lie. When I called back to troubleshoot the issue, I was told that ESPN is a premium channel and only allowed on one tv. If I wanted to play it on tv's, I will have to pay for an additional service. They will not give me a refund. This is the email they sent to me:

Hello Dwight,

We apologize for any inconvenience this may have caused you. Currently, your account has been set to cancel at the end of your current cycle on 2/17/2018 to stop any future payments from being taken.

We are unable to refund the charges on the account to your card at this time as Sling TV is a prepaid service. If you require an exchange for a defective unit, please contact Roku at support.roku.com.

Please let us know if you have any further questions or comments.

Sincerely,
Sling TV Customer Escalations
*******@sling.com

Oh by the way the service is also cancelled.
DON'T GET LIED TO AND AVOID THEM LIKE A HURRICANE!

Ive had it for a few months to give it a try. The service has slow downloads that your programs will stop every 10 mins. Its like being on the internet back in 1996 with the buffering. It also has problems streaming video to cromecast between the audio and video. Its like watching a very bad dubbed movie. Customer service will give you the run around and all kinds of excuses but with an IT background I saw the BS they where shoveling. In addition my directv, cbs, Netflix and Hulu all stream just fine. Terrible service and the customer service was no help.