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The company faces significant challenges regarding its reputation and customer service approach, as reflected in numerous customer reviews. Many users express frustration with unexpected charges, difficulties in canceling subscriptions, and inadequate support from customer service, which is often described as unhelpful and frustratingly inaccessible. Additionally, customers frequently report dissatisfaction with the service quality, including poor streaming performance and limited channel availability. While there are occasional mentions of positive experiences, the overwhelming sentiment indicates a lack of trust and reliability, prompting many customers to recommend alternative services.
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I have had constant issues with sling from the channel not loading to shows set to record not in the DVR. Tried to contact them and got nothing. No way to retain customers. Negative rating.
Crappy platform you can't even fast forward and unwind without watching ads. We found every 5 minutes we have to watch 2.5 minutes of ads it's repetitive. We actually have marked the company advertiser on our do not buy list. It's annoying how many ads we will never ever subscribe to sling again EVER. We are going to dispute the credit card charge because it cost us more money and time just to sit through their ads. Terrible. Never again
This streamer sucks, freezes, sound out of sink, forgets my account. I bought this service to live stream MSNBC which is only available on paid cable services and a few streaming services with live streams. They can't do basic streaming, the sound does not sync, often MSNBC is not available, the steam freezes, Sling freezes so you have to move off the station. YUCK! I have very fast and reliable fiber optic internet, new Roku TV's, none of my other services have these problems.
Ads all the time, and most of the time the ads ruin the show, this is because the show starts over usually, and you have if you try to start back where you left off you watch ads just to find out it's still starting over. I'm beyond frustrated with this crap. I'm going back to cable
I can't cancel services on the website. I tried on Chrome, Edge and Firefox. No browser worked. Everytime I clicked "Review" to see the changes the page says "Oops there was an error, refresh page" Never works. This has been broken for a very long time and I'm sure they know about it. Sucks to pay for services you don't use.
I forgot to cancel my SlingTV for the 2nd month, and they helped out with refunding it. Note that this was their first-time courtesy, so I don't know if they can do this again. Anyway, the guy was really polite and made reassured me that he was there to help me. The call probably took about 3-5 minutes which was really quick! I'm not sure about their other representatives, but mine was really great. As for the actual service, I think the pricing is still a lot for me. I only watched it for the NBA finals. There were also a lot of errors while the game was streaming.
Poor quality. No refund given.
Poor quality. No refund given.
Poor quality. No refund given.
Poor quality. No refund given.
They will do anything to get your money. I disputed a charge because it was charged at 3 something AM And I know for a fact I was asleep at that time. They disputed my claim and recharged my account anyway And why would I sign up for some thing that I didn't like in the first place. I pay for YouTube TV and spectrum app and Hulu what the hell do I need sorry a@% Sling for? All I have to say is buyer beware!
I paid for a ppv show last night. It's always been attached to our next bill, but this time, they took payment immediately. We start watching the show and not even halfway in, my partner falls asleep so we stop the show to finish it the next day, since it's always been available for 48 hours after it starts. We log into sling to finish the show, and the show is no longer available. So we paid $50 for nothing and there's no way to fix it. Truly awful. This is thievery.
Missed Warriors/Mavs game because you A-holes could not have enough bandwidth for customers. Cancelling membership!
I tolerated the frequent price increases because, in addition to the good programming, I could stop a show anytime, go to another show, and come back to the first one without missing a beat. The format changed and the continue watching space is about a 3. Also, searching for on demand programming is cumbersome. The update isn't working for us,,,,, will probably drop service.
Was unaware sling couldn't be cancelled with Roku. Surprise, another draft hit and no refund available. No more sling from this household. Hoping they go by the way of Netflix! POS!
Cancelled this service in 2021. Reactivated my account by simply opening the app (I did not go into my account to reactivate but have a Sling button on my Roku remote) and continued to charge my account without my authorization or approval to access my bank account and would only refund one month. MAKE SURE TO TAKE YOUR CARD OFF FILE OR TO NEVER EVEN OPEN THE APP. Same complaint from another customer was filed with Better Business Bureau two weeks ago so I have done the same.
Never got a single thing to load. What a waste of $25.00. Not one thing has loaded. But update update update. Doesn't do any good. Useless doesn't work scam.
First I signed up for blue package for $35-$10 as new customer. Straight off the tv picture definition is terrible. Like watching some old 80's tv show, except it's new content. Colors suck and picture dark. And it's allways pausing to load, that's on them not my connection. Very awkward to fast forward and rewind. Here's the crazy part, IOS 15 is out for a long time now. But it only supports IOS 11. That's years ago now. So VERY disappointing. I cancelled after 12 hours. So I tried to contact customer service see if they might give me a refund. Guess what? There is no way to contact customer service, period, no email or other portal. Best you can get is a bot that can't help you.
Shameful product. It's cheap so if you are super tight on cash maybe it's better than nothing, But I'd think about using some free service get what u can. By the way I checked other streaming to make sure the problem wasn't my connection. Nope it was Sling.
You want to watch a show, but instead you get to watch ads. Endless ads. Ads. Ads. Ads. Ads. Show? No, more ads.
They cut to adds in the middle of the action, and even cut off games before they end. Don't bother with Sling for live sports.
DON'T do it. What ever you do DON'T do it. You will have many regrets. If you do make sure you cancel twice. Not just once but twice on two separate days if you cancel online. They are scumbags and that's putting it nicely.
Sling tv is absolutely horrible. Constantly dropping shows right in the middle of viewing. Constant buffering. Extremely hard to get ahold of customer service when a problem does arise. Just so so so many problems with an app that has been around for awhile. Shows me they just dont care.
I'm quitting Sling. Trying to watch the Australian Open and twice they have cut to advertising in the most critical times of the match. In the tie breaker of the 2nd set they went to an add at match Point! How stupid and frustrating. They could have waited 30 seconds more.
Answer: They are rip offs fir real. I think everyone shpikd ban together gor a class action suit.
Answer: Go with your gut on this one. Click away from Sling
Answer: Don't even waste your time on sling. Don't know where you live, but there are so many more options today than there was say 5-10 years ago. Look around.
Answer: The ROKU rocks! Just avoid SLING TV at all costs. When they rip people off the FCC will not make them give you the money they owe you. The FCC just says We received your complaint and you should be hearing from SLING. What a joke! I am out $50.00, because SLING told me they were only taking major credit cards or the SLING cards. I purchased 2 $25.00 SLING cards to pay my $40.00 bill. The cards only come in $25.00 amounts. It would not take them. I called and called and got different CS agents. The cards would not go through. I got all kinds of reasons the cards were not working. I finally dropped SLING and went back to Spectrum. Something I vowed to never do. The day I called SLING to tell them I no longer wanted their service, and to tell them why I was unhappy the CS agent told me that the cards only work on the bill due date. Blah blah blah. I dontt know what happened with SLING. The service was great for a long time. Then they went to those stupid cards that would not work.
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