SkynovaReviews 35

I vegan using this site for invoices and estimates about 2.5 months now. At first it was free, then they told me I have to upgrade to either 5 or 10 dollar a month plan. The plan for 5 dollars was mysteriously not able to be selected so I figured 10 bucks isn't too terrible and subscribed to pay it. Well a month goes by and they charged me 30 dollars and sent a screenshot of the page where you select a plan showing text that was not even displayed when I was signing up and also showing the 5 dollar plan as selectable. Basically what the page should have looked like but did not when I was told I needed a paid plan to continue using the platform. These guys are absolute predators and know many businesses won't even pay attention to the discrepancies. I hope this saves someone to else from being robbed by this leach of a business.

I was offered a $4 plan which I took a month ago.
Today Skynova emailed me thanking me for $15 which in nzd is $24.50!
I did not save my cc details with them. I did not authorise this new plan and the $4 plan no longer exists! These guys are scumbags. No stars

$25 a month (Massachusetts) has become too expendive, finding other sites/services that do the same thing for no money or very cheap!.do your research people!... I am going to cancel and move on! UPDATE: I canceled my policy with them and then the next day they charged my account!?... so pissed off now I have to go through the B.S. Of dealing with them to give me my money back this is not a fair company!

Good for small business purposes. I never ever had a problelm with this. Keeps Track of the invoices, customers.

After 4 years of satisfactory service, Skynova has placed a "block" on my email address for my original account and I have not been able to access it for the last two months. That email address is *******@cox.net. I tried to call but the recorded message directs me to communicate via email and doesn't provide an option to leave a voice mail message.

My emails to Skynova trying to resolve this issue did not get a response. (maybe because there is a "block" on that email address?) I sent three or four emails over the past few weeks.

When I tried to contact support via the website, I got an auto response that says, "This e-mail address has bounced before and cannot be used again. If you are certain that it is correct, contact support at *******@aynax.com to remove the block."

In the meantime, Skynova continued to bill me monthly for a service I could no longer access.

I tried emailing from another email address and still received no response. (maybe because that other email address is not recognized as being a current customer in the Skynova database?) The note above the auto response stated, "If you already have an account, please sign in first so we can help you faster (your query will be linked to your account).

That left me no other option but to dispute the charges with my credit card company since I was getting charged for a service that I was no longer able to use.

I love Skynova, I never ever had a problelm! Perfect for my small business! If you have a question you can contact them via email and someone always always responds and answers my question!

Skynova is Awesome!

In March 2021, I purchased "one-month of unlimited invoice", which is one time only, to support Skynova after the free trial.
That's the moment Skynova did the tricks on my credit card!
In April 2021, my credit card is charged with 15 USD for nothing!
Log in the profile and found out I couldn't edit payment info because they removed this section completely from my profile!
The customer service refused to refund currency exchange loss.
Crazy thieves!