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SKYLUX Travel

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,033 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,480
This company responds to reviews on average within 0 days

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Illinois
1 review
0 helpful votes
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Very helpful
April 29, 2024

Explained everything to me very helpful………………….,,,,,,,,,,,,,

Date of experience: April 19, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your positive feedback about our agent. We are delighted to hear about your satisfaction with the service provided.

India
1 review
0 helpful votes
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I was in the toughest situation as the airline cancelled the flight with no notification. They took the case seriously and found a solution to rebook me. Thank you

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

We're glad we could assist you during a challenging situation! Thank you for recognizing Crow's prompt and dedicated service. We're committed to helping our customers, and we're pleased we could find a solution for you without any additional fare difference.

California
2 reviews
0 helpful votes
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Attentive to the request made
April 29, 2024

Hoffman was extremely attentive to my request and patient which I definitely appreciated. I would definitely highly recommend using this site for your purchase of tickets. Hoffman has called back to make sure that I get the understanding of how to get my tickets and what the ticket numbers are and my ticket receipt and the amount paid. I'm just pleased with the attention. I was given for this trip.

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for sharing your experience! We're thrilled to hear that Hoffman provided attentive and patient assistance, ensuring you had a smooth booking process. We appreciate your recommendation and are delighted that everything went perfectly with your airline tickets.

New York
1 review
0 helpful votes
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Reservation to India
April 29, 2024

The agent Moe was very well experienced professional and courteous in completing the reservation to our satisfaction

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're delighted to hear that Moe provided you with a professional and courteous experience while assisting with your reservation to India.

Texas
1 review
0 helpful votes
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Very professional
April 28, 2024

Nestor V has been very patient with me and stayed longer than his work hours as it's late in Europe and I appreciate it very much.

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your positive experience with us! We appreciate your feedback on our service. We appreciate you for choosing us, and we look forward to serving you again.

Florida
2 reviews
0 helpful votes
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Future ravel
April 28, 2024

Eric was very prompt and responsive. Price was same as airline listed, but we were allowed a $300 adjustment based on prior flights with Skybox.

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Canada
1 review
0 helpful votes
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Too early to tell.
April 28, 2024

Our experience with Costas was good but we will have a better chance to rate my experience after we travel.

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the great review! Safe travels.

Connecticut
1 review
0 helpful votes
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Great service, personable agent.
April 28, 2024

Glen was very professional, making the experience easy for me. He even noticed an instance where the layover time was very short and changed the reservation, with no price increase.

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

Illinois
1 review
0 helpful votes
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Good response and price
April 28, 2024

Easy to communicate and able to clarify things. Comparatively nice deal on the ticket price.

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

California
1 review
0 helpful votes
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Couldn't be any better
April 28, 2024

Experienced the most delightful travel agency service of my life!

Date of experience: April 18, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you so much for taking the time to leave us a 5-star review.

New York
1 review
0 helpful votes
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Burkina and Guinea Trip
April 28, 2024

Thoroughly professional service and patient with all the details.

Date of experience: April 17, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thanks a lot for a perfect review and cooperation with us! Our agents work really hard to satisfy the customer!

California
1 review
0 helpful votes
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Best deals every time!
April 27, 2024
Updated review

Ronnie always finds the best fares, best itineraries, and provides all the options. I don't know how he does it, but he's our "go to" agent for all our travels.

Date of experience: April 17, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your positive feedback with us. We are grateful for the opportunity to assist you with your travel needs, and we look forward to continuing to provide excellent service in the future.


Excellent - as always
January 16, 2023
Previous review

We've been working with Ronnie at Skylux for six years. We've come to expect excellent service, and he never disappoints.

Date of experience: January 16, 2023
Georgia
1 review
0 helpful votes
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Great experience.
April 27, 2024

This was my first time trying SkyLux. Wonderful experience! Got the flights I wanted and saved over a thousand dollars! More in my pocket to spend on vacation! Was able to choose my own seats. Elliott was fantastic! Will definitely use SkyLux for my next experience!

Date of experience: April 17, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Pennsylvania
1 review
0 helpful votes
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Working with Hazel
April 27, 2024

Hazel was extremely easy to work with as we navigated a pretty complex multi city travel plan. She gave us options, her English is near perfect and quickly understood what we were trying to accomplish

Date of experience: April 16, 2024
Herman B. SKYLUX Travel Rep
over a year old

We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!

New York
1 review
0 helpful votes
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Round 2 with SkyLux
April 26, 2024

SkyLux service was wonderful just like the first time I used them for international travel.

I thought options being provided were a little limiting. But the overall experience was great the second time with them.

Date of experience: April 16, 2024
Herman B. SKYLUX Travel Rep
over a year old

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

New York
1 review
0 helpful votes
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Very happy
April 26, 2024

Very helpful and knowledgeable person and he had lots of patience with me. Not only found us cheaper and better flights but also help me fill out all information.

Date of experience: April 16, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're delighted to hear about your positive experience.

California
1 review
0 helpful votes
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Stark N - Great customer supoport
April 26, 2024

Stark helped me navigate travel options for my upcoming international business trip. Great service and very knowledgeable.

Date of experience: April 16, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your kind words! We're glad Stark could assist you effectively.

Texas
1 review
0 helpful votes
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Rick E was my advisor. He was thorough and walked me through the entire process. Easy to talk to and understood what I was looking for with flight time, layover times and airline choices. I would absolutely call him again to book any future trips.

Date of experience: April 15, 2024
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, thank you for your feedback. We'll let Rick know that he is highly appreciated.Thank You.

Ohio
2 reviews
0 helpful votes
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Special Trip
April 26, 2024

I have been invited to my dear cousin's 80th birthday celebration on May 25th. At first I didn't think I would go, but then changed my mind. Not only do I get to see my relatives at the Birthday Celebration, but I also get to spend time with my youngest son and his almost-wife! I haven't seen them since last summer so it will be great!

Date of experience: April 15, 2024
Herman B. SKYLUX Travel Rep
over a year old

We are really glad to hear such a good review coming from our customers. Thank You.

California
1 review
0 helpful votes
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Great reservation process
April 26, 2024

I was booking a multi destination trip. The agent took the time to find the best options and price for us. This is the second time I book through Skylux. I would definitely recommend their service

Date of experience: April 15, 2024
Herman B. SKYLUX Travel Rep
over a year old

Thank you for your comment, we are trying continuously to improve our services and meet our customers expectations.