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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

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Iowa
1 review
0 helpful votes
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Jw trip
November 23, 2024

Not bad at all. I appreciate the patience of Scott. I will use your service again. Thank you

Date of experience: November 12, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!

California
1 review
0 helpful votes
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Fantastic Rudolf
November 22, 2024

Rudolf F was very helpful, walked me through the process and assisted with everything! I was very skeptical of this program at first as the prices seemed "too good to be true," but I felt better after speaking with Rudolf and after he walked me through the booking, seat selection and overall confirmation process.

Date of experience: November 11, 2024
Herman B. — SKYLUX Travel Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

Florida
1 review
0 helpful votes
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Excellent
November 21, 2024

Travis provided excellent customer service and answered all my questions.

Date of experience: November 11, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!

Florida
1 review
0 helpful votes
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Very informative and helpful
November 20, 2024

Dime takes his time to help you find the best possible time and connections for the best price.

Date of experience: November 10, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Your feedback means a lot to us. We’re delighted that our agent exceeded your expectations. Thank you for your trust in our services, and we look forward to working with you again.

Minnesota
1 review
0 helpful votes
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Very good. Dion was very responsive to my preferences in direct flights and came up with the best routes.

Date of experience: November 10, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We're so pleased to hear that Dion was able to help you find the best routes based on your direct flight preferences. We pride ourselves on tailoring our services to meet the specific needs of our customers and it's wonderful to know that Dion had a positive impact on your experience.

California
1 review
0 helpful votes
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My agent spent so much time with me He
November 19, 2024

He really took care of me just like my family would

Maybe even more so.

He spent a very long time with me

Date of experience: November 9, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your kind words! It’s wonderful to hear that your agent went above and beyond to make sure you had the best experience possible.

New Jersey
1 review
0 helpful votes
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Please person to work with. Drake is very responsive, he follows up on his sale.

Date of experience: November 8, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

Texas
1 review
0 helpful votes
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THANK YOU!
November 17, 2024

Martin N. Was a true professional. Prompt, courteous and always willing to reach out or take a call.
I will use SKYLUX for all long distance travel.

Date of experience: November 7, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your kind words! We’re thrilled to hear that Martin provided you with such professional and excellent service.

Georgia
4 reviews
0 helpful votes
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Vincent was very helpful
November 17, 2024

He found us the absolute best price for our business class flight to Southeast Asia, literally saving us thousands per seat. Highly recommend!

Date of experience: November 7, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are happy to hear such words about Vincent,Thank you.

California
1 review
0 helpful votes
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Incredible Service
November 17, 2024

Ore C is was great. He gave all options to pick from. We booked ticket from him early this tear.

Date of experience: November 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are happy our agent Ore C did such a great job for you.Thank you for your review.

Massachusetts
1 review
1 helpful vote
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Complete fraud
November 17, 2024

This company took all my billing information, issued me a confirmation number both from their company and the airline but never actually booked my flight. I had to reach out ten times to follow up where they would eventually respond stating not to worry, the fares are held but the sales rep had stats to maintain therefore was waiting til Nov 1 to ticket. They also tried to continually sell me add on services that I repeatedly refused. I have requested a manager to speak to 6 times and they have not engaged. I have escalated to customer service because the rep is now stating the fare has gone up and will no longer honor the price that I booked and received confirmation for.

Date of experience: November 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer,

Thank you for contacting us.
We are sorry to hear that you had a bad experience. It's our goal to deliver the highest quality of service to all of our customers, so we'd love to learn more about what prompted your feedback. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 348785

Ohio
1 review
0 helpful votes
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I want to give a shout out to Julian for his availability, patience, and determination as I went through many interations of the itinerary before we arrived at a final product. I was already working with another agency because I saw the addition of travel insurance costs on the pricing summary and thought it was all a scam. But, with Julian's persistence, he explained to me it was optional. I think only the customer should be able to add those costs to the price summary because seeing a different price than the itinerary, I was very upset.

Date of experience: November 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

We are glad Julian has helped you with your trip and the services provided are appreciated.

Arkansas
1 review
0 helpful votes
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Best service
November 16, 2024

Very helpful, very knowledgeable with options and very humble

Date of experience: November 6, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. At SkyLux Travel, we always strive to offer the most personalized service, providing knowledgeable and humble assistance to ensure our clients find the best options to suit their preferences and travel needs.

Texas
1 review
0 helpful votes
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Ghana Trip
November 15, 2024

The agent was very courteous and diligent. He responded to my requests respectfully and expeditiously.

Date of experience: November 5, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, we truly appreciate your feedback! It’s great to hear that our team was able to assist you effectively. We look forward to serving you again!

Canada
1 review
0 helpful votes
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Travel company to do travel experience
November 14, 2024

Worked with the agent Soprano, who was patient, polite, courteous and very helpful.

Date of experience: November 4, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.

Virginia
1 review
0 helpful votes
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Estelle was ver helpful.
November 13, 2024

Estelle the agent was accommodating and gave me a chance to choose affordable flight with the assurance of my needs like the wheelchair assistance

Date of experience: November 3, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your wonderful feedback! We’re so glad to hear that Estelle was able to assist you effectively and accommodate your needs, including wheelchair assistance.

California
1 review
0 helpful votes
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Potter listened very patiently to my requirements and found an excellent deal in business class for price little more than the best economy seat I was able to find. Very pleasant experience.

Date of experience: October 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your feedback! We’re delighted to hear that Potter provided you with friendly, patient, and polite service while finding you an excellent business class deal.

Georgia
1 review
0 helpful votes
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SkyLux travel consultants are so friendly, prompt, efficient and truly listen to our needs and constraints. I am delighted to continue using their services to book discounted business class tickets. I have booked more than 7 times with them and they have truly earned my loyalty. Thank you SkyLux.

Date of experience: October 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your review! We’re thrilled to hear that our travel consultants provided you with friendly, prompt, and efficient service tailored to your needs.

Florida
1 review
0 helpful votes
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Great savings and service
November 9, 2024

Mel helped me book a flight from MCO-KEF on Iceland Air.for a couple of hundred dollars less than booking directly.

Date of experience: October 30, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Thank you for your fantastic review! We’re thrilled to hear that Mel was able to help you save money on your flight.

Florida
1 review
0 helpful votes
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Fast Service
November 8, 2024

A last minute reservation was needed to Slovenia and Costa handled it very quickly.

Date of experience: October 29, 2024
Herman B. — SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.