On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...
SKYLUX Travel Reviews Summary
SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.
We monitor reviews for authenticity
George is attentive and responds quickly. Gets us the best flights and prices.
Glen was responsible, attentive. He answered the phone and returned calls as soon as possible
We are happy to hear such words about Glen,Thank you.
We are happy that Ignacio has provided you with such a wonderful experience.
Drake was beyond patient working with me to finalize our travel.
We are happy that Drake has provided you with such a wonderful experience.
As usual as soon as I needed to schedule another trip, I emailed Nicole, my personal travel agent at Skylux. She very quickly found me 3 itinerary options to consider. I chose, paid, and she selected seats according to my perference. What more could I ask for👍😊
We are happy to hear such words about Nicole,Thank you.
This is the first time I booked a ticket via Skylux. To know the companies reliability and loyalty. The agent I dealt with is the best in business. She is actually an asset to your company.
We are more than pleased to know that you had an enjoyable experience with us!
This is the third time I have bought tickets through SkyLux. They are very thorough and reliable and have fairly helped me through tricky situations. They have given me excellent deals and I would highly recommend them to friends and family
Thank you for the fantastic review! We put a lot of effort into make our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.
Many thanks for 5-star rating If there’s anything we can do to improve our offering, please let us know!
Very prompt and courteous service by Clara. Got great deal in business class
We are glad Clara has helped you with your trip and the services provided are appreciated.
Dear Customer, we’re so glad to hear you had a fantastic experience! Thank you for choosing us. We look forward to helping you with your future travel plans!
Chloe was great about putting my fears to rest, walking me through the process,and clarification when I failed to understand.
Thank you so much for your wonderful feedback! We're thrilled to hear that Chloe was able to ease your concerns, guide you through the process, and provide clear explanations when needed.
Pablo was very attentive and professional. Provided us with exactly what we needed.
Thank you for your feedback! We're so glad to hear that Pablo provided you with attentive and professional service, and that he was able to meet your needs perfectly.
I had an absolutely wonderful booking expereince with Kris... he was very pleasant, professional, patient and knowledgeable! I will definitely be a repeat customer. Thank you!
Thank you so much for your kind words! We’re thrilled to hear that Kris provided you with an exceptional booking experience.
Nice customer service. Easy to explain problems and live talk person to person.
Thank you very much for sharing your positive impression on our agent's assistance! We appreciate it a lot!
AAA experience. He explained everything with us. Phone call very responsive.
Listened to my want list and found flights that fit for a good price. Could not be happier.
Our agents are doing their best to satisfy the customer and we appreciate them a lot! Thank you very much for cooperating with us!
He was very professional and found me some great deals. Not the cheapest, but I feel the most efficient.
Our agents are trained to produce a great result to the customer's satisfaction and we appreciate them a lot! Thank you very much for cooperating with us and sharing your great impression on our assistance!
Staff very helpful. Providing detailed instructions. Positive experience
Many thanks for such a great review of our services! We are so pleased to hear about your satisfaction with the agent's assistance!
Nikita did an excellent job. He waited until the tickets were at a better price then sent options.
Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!
Hardy was excellent. Got me a decent deal on my schedule. Will use it again.
Thank you for your kind words! We're thrilled to hear that Hardy provided excellent service and helped you secure a great deal.
Teo Jacobsen has been consistently excellent in response and availability.
Thank you for sharing your positive experience with Teo Jacobsen! 😊 We're glad to hear that Teo has been consistently excellent in both response and availability.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks a lot for taking the time to write such a wonderful review.