SKYLUX TravelReviews 3,037

There was an initial booking problem which Nolan handled quickly and efficiently

Rick was amazing! He was knowledgeable and helpful!

Smooth, satisfied with my bookings, the agent is attentive and knowledgeable and easy to communicate with

I recently booked my tickets through SKYLUX Travel and had the pleasure of working with Cartman. This was my second time working with him as a repeat customer. From the very first interaction, his level of dedication and professionalism truly stood out. He patiently listened to all my travel needs, provided detailed options within my budget, and made every effort to secure the best fares possible. He then did this patiently on over a dozen calls over multiple months.

Throughout the process, Cartman was easy to reach, responded promptly to all my questions, and handled changes smoothly. His expertise and thorough attention to detail gave me confidence that I was getting the best possible itinerary. I also appreciated how he took the time to explain every step, ensuring there were no surprises along the way. He never became frustrated with my contestant changing of dates and locations as he only aimed to serve.

Overall, my experience with SKYLUX Travel was exceptional, largely thanks to Cartman's commitment and hard work. I highly recommend both SKYLUX Travel and Cartman for anyone looking for top-notch service and a seamless booking experience for all business class travel.

I already had contact with three employees, they were efficient.

Floyd was very knowledgeable and helpful, he did his best to find the right flight for my vacation, made my experience with Kkylux a easy to understand and answered all my questions and concerns.

Colombo did a nice job presenting our options in a very timely manner.

Working with Harry at SkyLux was a wonderful experience. He found me a great flight and saved me both time and money trying to find a flight on my own. I would highly recommend using Harry.

They can get you a great price and their customer service during sales and booking is great. However, if you experience any disruptions (i.e. Cancellations) their service is horrendous. All of their changes have to be done via email, which if you are half way around the world and fairly remote, that doesn't work well. I was even on the phone with them and told them what flight to book us on and by the time I got the email and replied, which was within minutes, the seats were gone. I asked to be booked in a different class of service and to be booked on the codeshare airline. Both requests were refused. I asked to find me any flight(s) to get home. They could not. I ended up booking myself. Skylux is NOT a full service travel agent! If you need help while you are traveling, you are on your own. Also, I have been waiting for a refund for the cancelled portion of the trip for over 60 days, even though the booking airline has said the refund was processed 30 days ago.

It was good agent did a great job finding the right flights for us

Concise, to the point assistance. Great help, great follow up on services

I have been using Skylux for several years as a provider for business class tickets.
Spike Myers has provided me with excellent service.

Aaron works hard to find us the best options from both budgeting and scheduling perspectives.

I have worked with SkyLux, and in particular Melinda Gates, for more than a few years now. She is easily accessible, always quick to respond and gets us the routes and fares that are absolutely perfect.

They are my 'go to' company and I often recommend them to my own clients.

Is good experience only not satisfied about trying to change tickets from Jan 10 th to 20 th was taking too long.

I felt very important and there was no rush to explain things and very knowledgeable staff. Thanks Crosby.

Excellent 👍
Will recommend to all our family and friends.
Keep up your great service

Overall the agent, Mr. Red, was excellent. The entire process was very satisfactory.
Thanks.

I liked that Trent was able to give me a good price on premium economy for our international flight to Paris,

I also liked that he was able to give us a flight from Ontario airport near our house, instead of LAX which is very far for us with terribly long lines at check in snd TSA.

Potter was the agent
He was very good and responsive
Great deals