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SKYLUX Travel

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,031 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
321
shipping
27
quality
1,478
This company responds to reviews on average within 0 days

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Florida
1 review
0 helpful votes
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Great
February 13, 2025

Ria was very helpful -- I would recommend her to others.

Date of experience: February 3, 2025
Herman B. SKYLUX Travel Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

California
1 review
0 helpful votes
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Easy process, competitive pricing
February 13, 2025

Easy to get flight info and several choices, good customer service

Date of experience: February 3, 2025
Herman B. SKYLUX Travel Rep
over a year old

Thank you so much for taking the time to leave us feedback!

Arizona
1 review
0 helpful votes
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Great service
February 13, 2025

Our agent was Nigel J. He couldn't have been more helpful and kind. The prices he found us were better than we could find. I would definitely recommend Skylux.

Date of experience: February 2, 2025
Herman B. SKYLUX Travel Rep
over a year old

We are glad to hear that our agents have assisted you very well! Thanks a lot for cooperating with us!

California
1 review
0 helpful votes
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Tracey is great to work with
February 12, 2025

Tracey quick in responding to my questions and helping obtain the best flight for the best price.

Date of experience: February 2, 2025
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, thank you for your generous review! We’re delighted to have been a part of your travel experience. We can’t wait to assist you with your next journey!

Florida
1 review
0 helpful votes
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Excellent customer service. Our representative works outside of his work hours to provide us with the best flights and deals.

Great experience!

Date of experience: February 2, 2025
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, we’re so grateful for your positive feedback! It’s wonderful to hear that you were pleased with our service. We’re here for all your future travel needs!

Arizona
1 review
0 helpful votes
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Booking a fkight
February 12, 2025

Sullivan was very helpful. He explained everything and helped guide my decision. Would recommend Skylux and Sullivan to my friends.

Date of experience: February 1, 2025
Herman B. SKYLUX Travel Rep
over a year old

We are so grateful for your kind words.Please do not hesitate to contact us in the future if you will need assistance!

California
1 review
0 helpful votes
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GREAT SERVICE
February 11, 2025

I always get great service from Ralph at Skylux. He responds to me inquiries quickly, gets me the best prices available, and when unexpected changes in flights occur mid-trip, he helps me sort things out while I'm on the road. Highly recommend!

Date of experience: February 1, 2025
Herman B. SKYLUX Travel Rep
over a year old

We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!

California
2 reviews
0 helpful votes
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I have used the service now for three different international trips and each has gone very smoothly and I believe I have received good value and service.

Date of experience: January 31, 2025
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust

Canada
1 review
0 helpful votes
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Your '´claim spécial services ´´ agent is super qualified. She solve one of the issues caused by the errors of the original agent with whom we worked. The others issues could not be solved because the agent is not with Skylux and the Class of our tickets it would cost Skylux $$$ to cancel Economy ticket and offered us business upgrade. Will we use Skylux in future? For sure we will include your offer to compare with others specialist business class agency.

Date of experience: January 31, 2025
Herman B. SKYLUX Travel Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

New York
1 review
0 helpful votes
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This is the fourth time I'm using Skylux. While it cannot deliver the low low price advertised unless you are willing to make multiple stops which stretches your journey to double the time the agents do try hard to get you the best routes and best fares possible with minimal amount of fuss. I use Olaf. A personable and conscientious agent

Date of experience: January 31, 2025
Herman B. SKYLUX Travel Rep
over a year old

Thank you so very much for cooperating with us and giving us amazing feedback on our services!

California
1 review
0 helpful votes
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Grant was patient w/ me
February 10, 2025

Grant stuck with me over seven days until ticket was issued. After ticket was issued he helped me complete the forms and select seats. Everything is DONE.

Date of experience: January 30, 2025
Herman B. SKYLUX Travel Rep
over a year old

That's great to hear that our agents have assisted you very well! Thanks a lot for cooperating with us!

California
1 review
0 helpful votes
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Excellent service
February 9, 2025

I received excellent service and follow from Wiser. He answered all of my questions and was readily available.

Date of experience: January 30, 2025
Herman B. SKYLUX Travel Rep
over a year old

Many thanks for being our customer and taking your time to leave us a positive feedback! Your satisfaction is our goal and we are so happy we've been able to achieve it!

Illinois
2 reviews
1 helpful vote
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Efficient
February 9, 2025

Johnathan was great. I wanted to give him more of a tip but I'm low on funds.

Date of experience: January 30, 2025
Herman B. SKYLUX Travel Rep
over a year old

It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us.

District of Columbia
1 review
0 helpful votes
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INSANE SAVINGS!
February 9, 2025

Sam! My go to travel agent from now til …. I die!
He saved hundreds off a European ticket I had been spent several days shopping for! Extremely patient, articulate, and professional! Will be referring everyone I know to Sam! 😃🥰👍👌

Date of experience: January 30, 2025
Herman B. SKYLUX Travel Rep
over a year old

Amazing review of our services! Sam is awesome, indeed! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!

Oklahoma
1 review
0 helpful votes
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Good price and excellent service
February 9, 2025

Alastair was very helpful and was always happy answer my calls.

Date of experience: January 30, 2025
Herman B. SKYLUX Travel Rep
over a year old

Many thanks for a 5 star review of our services! We are pleased to hear your kind words about your excellent impression on our assistance!

Philippines
2 reviews
0 helpful votes
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Excellent, quick online transaction.
February 9, 2025

I needed to change my flight with the least amount of penalty and Pablo was able to find one so I was really relieved I didn't have to pay a whole lot. Thank you!

Date of experience: January 28, 2025
Herman B. SKYLUX Travel Rep
over a year old

Thank you for the opportunity to serve you. We also want to thank you for taking the time to share your thoughtful review. We appreciate your trust

Illinois
1 review
0 helpful votes
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My experience was easy, smooth and fast. Andrew expertise was very evident in every transaction he made. His patience with my technical difficulties, I perceived as kindness. He is a positive influence in your company,

Date of experience: January 29, 2025
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your thoughts with us. Your feedback is invaluable, and we appreciate your trust in our services. We look forward to serving you in the future.

Florida
1 review
0 helpful votes
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My agent Nicole provided the best experience in making things work, she was attentive to my request/needs, she returned phone calls and made sure that all my questions were addressed. She also made a follow up call to reassure that my trip was confirmed via email.

Date of experience: January 29, 2025
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for sharing your feedback with us. We appreciate your input and are pleased to hear about your experience. We value your business and look forward to serving you again in the future.

New Jersey
1 review
0 helpful votes
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Very good service
February 8, 2025

Costas is well-versed in business travel needs for all of my trips

Date of experience: January 29, 2025
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.

California
2 reviews
0 helpful votes
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Archie the Guy
February 8, 2025

I really want this trip affordable but comfortable & Archie helped me! 2 thumbs up!

Date of experience: January 29, 2025
Herman B. SKYLUX Travel Rep
over a year old

Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we're committed to constant improvement of our services.