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SKYLUX Travel

4.8

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From the business

SkyLux Travel® offers discounted business class flight tickets for 50-70% off the average market rate. Trusted by thousands of travelers worldwide, 15+ years of industry experience, and prestigious accreditations such as ARC, ASTA, and an A+ rating from BBB, SkyLux Travel has built a reputation as a legitimate travel service.

At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.

To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.

Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 f...


skyluxtravel.com
Wilmington, DE, United States
How would you rate SKYLUX Travel?
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SKYLUX Travel Reviews Summary

SKYLUX Travel has a rating of 4.8 stars from 3,034 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 1st among Travel Agency sites.

service
322
shipping
27
quality
1,481
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Harry is amazing!
April 26, 2025

Harry continue to follow up with our flights to get us the best ones for our needs and was absolutely amazing!

Date of experience: April 16, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

What a pleasure to hear about your positive experience with Harry! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

Texas
1 review
0 helpful votes
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Awesome and professional service
April 26, 2025

Excellent Specially the travel agent Mr / DELMO His very polite and helpful i had dealt with him before several times within my travels overseas I appreciate him and your services

Date of experience: April 15, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Delmo will be thrilled to know they made your trip planning effortless and enjoyable!

Florida
1 review
0 helpful votes
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Buse is AWESOME
April 25, 2025

Buse is AWESOME, but your website requirement for 100 characters id bull$#*!. Like I said, bull$#*!. Like I said Bull$#*!

Date of experience: April 15, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

What a pleasure to hear about your positive experience with Buse! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

California
1 review
0 helpful votes
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Excellent service
April 25, 2025

Wayne went above and beyond helping us getting our tickets to Miami and Paris. Definitely will be working with him with all travel needs.

Date of experience: April 15, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Thank you for your wonderful feedback! Wayne takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!

Texas
1 review
0 helpful votes
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Consistency
April 25, 2025

Quentin did a great job on following up. The logistics of my travel took a lot of coordination. Not all the information came in at one time, over time he allowed me to confirm the details.

Date of experience: April 15, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Thank you for highlighting Quentin’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!

Arizona
1 review
0 helpful votes
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ALWAYS a great experience.
April 25, 2025

Costas B is a wonderful agent. Love working with him. He always seems to find the very best deals even when I have certain parameters that must be worked within.

Date of experience: April 15, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Thank you for your wonderful feedback! Costas B takes great pride in delivering impeccable service, and we are delighted to hear that they made your booking experience exceptional. We will be sure to share your kind words with them!

California
1 review
0 helpful votes
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I enjoyed working with Bale. I do not appreciate your company telling me how many characters I should write. That's BULL$#*!! How's that?

Date of experience: April 15, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

What a pleasure to hear about your positive experience with Bale! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We truly value your opinion, and we're sorry about any frustration caused by the character limit—it’s never our intention to restrict your voice.

Texas
1 review
0 helpful votes
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Very Helpful
April 25, 2025

Roman was very helpful and patient with us through out this entire process. He helped us find great prices and I am very appreciative of all his help

Date of experience: April 15, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

We are so pleased to hear that Roman provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

California
1 review
0 helpful votes
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Skylux experience
April 25, 2025

Alonso was referred by my associate and he booked a Britsh airways ticket for me. At a good price, as well as reserved cancel for any reason policy.

Date of experience: April 11, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

We are so pleased to hear that Alonso provided you with the first-class service that defines Skylux Travel. Your feedback is truly appreciated, and we look forward to arranging your next luxurious adventure!

Arizona
1 review
0 helpful votes
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Getting the best deal
April 24, 2025

Ore was very patient with us, trying to find the right solutions for us. We struggled with the flight hours, and connections due to our age, and previous bad experiences.

Date of experience: April 14, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

It’s always wonderful to hear when one of our agents makes a difference in our travelers' experiences. Ore will be thrilled to know they made your trip planning effortless and enjoyable!

California
1 review
0 helpful votes
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Trip to Turkey
April 23, 2025

I contacted Eduardo. He was efficient, to the point, responsive and answered my questions. It was a pleasure to deal with Eduardo.

Date of experience: April 13, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

What a pleasure to hear about your positive experience with Eduardo! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

Florida
1 review
0 helpful votes
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On Friday April 11th, I tried to select seats for my return flights on the AA app and then on AA. Com and could not see my tickets or a reservation. I tried calling Skyluxe service several times, but no one answered after a hold. I then emailed Skyluxe service and explained the problem. Two different service agents responded over night, and said a technical problem with AA was
Preventing seat assignments on my Barcelona to Philadelphia flight. I then called AA and was told by an agent there were no BC seats are available on that flight. I then called Makoko who confirmed that no BC seats were available and helped me rebook.
Makoko did not say that I would be using my service contract and I did not exoect that to be the case as I was not making a change for my own pleasure. It was SkyLuxe that offered and booked me on the return flights after AA changed my original flights back in February. I had to do the exchange yesterday to get a flight home at all.
It was only today that I was told by Mallory that my service contract (for which I paid over $1000 would be used for this exchange). I had to pay over $1000 for the service contract, so by charging me for this exchange, which was only needed because SkyLuxe sold me a flight that had no BC seats, is patently unfair and outrageous. This is the second large issue I have had with this round trip ticket.
While Makoko and Mallory secured an alternative flight, and were very professional, this SkyLuxe practice of using up my service contract for this exchange is completely unacceptable given these circumstances.

Date of experience: April 13, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Providing sophisticated and effortless travel experiences is our commitment. We are disappointed to learn that we fell short of your expectations. A unique case ID 383735 has already been generated for you, and a specialist will be in touch soon to assist you with personalized care.

California
1 review
0 helpful votes
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Excellent service
April 23, 2025

Ford was thorough and listened to what exactly I needed. I am excited to have found a trip for a competitive price during the time of year I have available to go.

Date of experience: April 13, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Thank you for highlighting Ford’s outstanding service! Our team is dedicated to creating smooth and luxurious travel experiences, and we are delighted that they delivered that for you. We look forward to planning your next getaway!

Australia
1 review
0 helpful votes
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Best travel deals and service
April 22, 2025
Updated review

Melinda provides exceptional service and finds incredible deals. That has been the case for years. I recommend her without hesitation

Date of experience: April 10, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Thank you for your kind words about Melinda! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!


Expert travel service
June 9, 2024
Previous review

Melinda is always attentive and provides excellent service and deals.

Date of experience: May 30, 2024
Washington
1 review
0 helpful votes
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Great working with the travel agent to find a low cost business option for our international flight that didn't break the bank,

Date of experience: April 12, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Your words inspire us! We take great pride in delivering luxury travel services with precision and care. Thank you for your trust, and we cannot wait to assist you with another extraordinary journey!

California
1 review
0 helpful votes
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Great concierge service
April 22, 2025

Teo did a great job helping us work out a challenging itinerary.
He also was very helpful in helping us anticipate seating, baggage, and flight change concerns. He also worked with us to find good pricing on business class on our long return flight home.

Date of experience: April 12, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Your words mean so much to us! Teo takes great pride in crafting flawless travel experiences, and we are thrilled that they exceeded your expectations. Thank you for choosing Skylux Travel!

New York
1 review
0 helpful votes
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Travel to jfk to Flo italy
April 22, 2025

Was able to be have the right experience for me Randy helped with my reservation and was very nice when I called to help with seating arrangements

Date of experience: April 12, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

What a pleasure to hear about your positive experience with Randy! At Skylux Travel, we handpick experts to ensure our customers receive world-class service, and we are so pleased that they made your journey seamless. We look forward to serving you again!

Arizona
1 review
0 helpful votes
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Pleasing purchase
April 22, 2025

Easy and helpful salesperson who stayed with me during the purchase to make sure I was able to get the needed information

Date of experience: April 11, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Thank you for your kind words! Ensuring our customers receive VIP treatment is our passion, and we’re thrilled that we could deliver that for you. We look forward to assisting you with many more elegant journeys!

Arizona
1 review
0 helpful votes
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Helpful and professional
April 21, 2025

Toby was wonderful to work with and very helpful. He helped us with issues with our dates and gave us new information.

Date of experience: April 11, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Thank you for your kind words about Toby! Their expertise and dedication to premium service are truly exceptional. We will be sure to pass along your appreciation, and we look forward to assisting you on your next journey!

California
1 review
0 helpful votes
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Festus is the best agent!
April 20, 2025

10/10! I am thankful for Festus and his professionalism and service. No one else I use to book my flights!

Date of experience: April 10, 2025
Herman B. — SKYLUX Travel Rep
12 months ago

Luxury travel is all about impeccable service, and we’re so happy to hear that Festus provided you with a first-class experience. Thank you for choosing Skylux Travel—we can’t wait to assist you again!