SkipTheDishesReviews 1,013

Was a reg customer for a while then last thursday overcharged me. I didnt know toll i checked bank that they charged me twice. Restraunt called skip for me whete mad too i delred my account right away told them i wanted money on card put it on as credits i give up skip guy on phone was fude am done with skip lost my business i use uber eats now never again will i use them..

Today i saw skip the dishes delivery put the order on the ground in the lobby instead of delivering it to the actual office. They put the food on the dirty floor n left.

They don't even do nothing if the order doesn't arrive. The workers they got the wrong address they don't even go back to the place and drop it off at the right Address unbelievable. Worst Place ever that's why I never tip them

Ordered food tonight and the driver decided he would leave my order outside of my condo building instead of buzzing into the building and walking it down the hall to my door. He then text me to let me know he left it in the lobby which isn't possible as I didn't buzz him into the building, and said he was too scared to get on the elevator to bring me my food (I live on the first floor). By the time I put on a sweater and slippers my food was of course gone! Skip this is the 5th time your drivers have done this. Why are you forcing me to tip for service before hand when your drivers can't even do a simple task such as delivering people their food? For all I know he got himself a free dinner. He was clearly to lazy to do his job and lied about it. I will pay the higher delivery fee to Uber eats to have ny food properly delivered.

Skip the Dishes sucks. And it is not one or two problems—everything they do and their life philosophy sucks. The owners should be prohibited from running companies. The company is a manifestation of low brow mindset and procrastination. They pretend to be a high-tech startup, and instead, they are a toxic dump. After a few years of using the app, today I have deleted my account.

Honestly so disappointed with the customer service. I had difficulty with an order that was meant to be have an 25 minute ETA take over 1 hour and 35 minutes ( driver travelled in the wrong direction for quite a while and support had to call them back), box and bag soaking wet from condensation not even holding shape anymore. On top of that when contacting support Nav( "helping" me at 11:38PM MDT) ended our conversation before a resolution and just credited 50% of my order.

Truly disappointing experience. Im an operator of a corporate restaurant that works with skip. Its sad to know that this is kind of service people who use skip the dishes gets when facing order issues that are not caused by the restaurant.

I ordered food through skip the dishes on July 15,2021, and they charged we 136.54 dollars. Two problems happened:
1. The food was never delivered and when I called the delivery person he has delivered. Later I discovered a delivery to an address on Britannia rd east, which is of major furniture retailer. When I took up for refund they refused.
2. I again ordered directly to the same restaurant to pickup food the cost was 111.79 for exactly same food. They overcharge 25 dollars even though they say no delivery charge above 20 dollars.
Skip the dishes stop stealing and refund my
136.54. Everyone Save your hard money from these guys.

I've lost count of how many times these guys have not been able to find our place but it's somehow "delivered." They need to be avoided at all costs.

My wife ordered our supper through Skip the dishes. Despite confirming the address on her phone, the app decided to use the address from the last time she had ordered from this restaurant…which was three months ago. She had made orders after that one, and all of those delivered to our home fine.

So we were a little surprised as we watched our food getting delivered to my wife's friend's house. They refused the delivery (naturally).

When she called in. The person told her on the phone that it was obviously her fault for entering the address wrong. They then got into an argument for 5 minutes on this point. Apparently, there was no way for them to contact the courier to change the address, and they would not refund the money ($100). They would however put at as a credit on her account, and she could re-order in 10 minutes.

We called the restaurant, as we didn't want the food that was going to be rattling around in the delivery driver's car for however long it took him to go back (if they actually do go back. That is unknown.) And the resteraunt was exceptional. They remade our food, charged us the "food cost" (which apparently is all they get back from skip the dishes on missed or cancelled deliveries) and refused any kind of tip when i went and picked it up.

So, in the end our dinner cost $130. We will of course continue to use this restaurant and sing there praises to anyone who will listen as they're customer service was exceptional if not above and beyond.

Skip the dishes will get $100 more of our business to clear out our "credit," and then they will never be used by us again. Also, we will be shouting to the rooftops to all who listen about not only their lack of customer service…but their actual confrontational attitude. In short, if you have a problem with your delivery? Well, then obviously you are an idiot who can't use an app and deserve to be berated for that fact rather than actually solving the problem.

SkipTheDishes is full of joke, they stole my money and didn't give an option of delivery. If you have other options use other rather then SkipTheDishes, don't expect any service from them. They are simply their for nothing and forget about the customer service. I need to pay cause of their technical error! Pathetic customer service, pathetic app! Never use SkipTheDishes except if you want to lost your hard earned money!

Worst experience of my life. Yesterday I waited 2 hours for my order to be cancelled. Today I wanted an hour and a half for them to change the time to 84 MINUTES! Will never use skip again this is bull$#*!! I'm pissed off! I recommend NEVER using skip!

Worst app for food delivery. Ordered $35+ food, never delivered. Drivers are completely ignoring instructions. When asked for a refund, customer service never reply back promptly and then say they can't refund because a specific time period has been passed. Just choose any other food delivery app but this!

It's Friday night and we just came in from a long day at work. We ordered "Skip" and waited for our delivery. A half hour later I received a text saying that our meal was delivered. I searched at the door and didn't see anything. I finally went down to the front entrance of our building and saw our order sitting in the vestibule. The driver didn't deliver to our door as expected and he also didn't buzz us to let us know our order had arrived. He just left it at the front doors. When I brought it up there was something that looked like dirt or ashes all over the container. Not impressed at all. I may change to another company.

I have had 5 messed up orders that I have had to go back to the restaurant myself and get fixed. Twice it was a completely different order other times missing items. I ordered lastnight I spent $100 and the food horrible and with so many bad experiences before I decided to contact them this time (restaurant says contact skip)They only refunded me $24! Another dinner ruined when I just wanted the night off. I will not be ordering from them anymore I gave them way to many chances.

It is no wonder that other food delivery services are benefiting from the most moronic commercials being produced by a washed up so called comic and I really hate to admit that I am also a Canadian and it embarrasses me to no end
The main guy Jon Hamm who represents the Skip the dishes is one of the most disturbing and grating character I have ever seen on any product or service
He was washed up as a comic and now it shows why
He is an absolute washout in the STD commercials
Again I am embarrassed to be Canadian because this guy is not a Canadian as he portrays himself to be
All this is false advertising and I will keep posting to get this poor excuse for a kids birthday party clown at best

To add to this
Ship the dishes has scammed me out of $100's of dames by accepting fraudulent orders from a cancelled credit card and even when I get the new card it has a different number it still gets charged to my card
Because Skip the Dishes has a company that has an inside scoop with any major credit card that even if the card number that has been cancelled they get an automatic free pass due to this companies questionable practices. They have a policy and a contract with credit card companies that even if someone cancels a credit card the new card number and all details are provided and the charges still go through
I had to cancel my Cantu 5 times and then block it fo two months and I I am only just now trying to deactivate the card
Still being vigilant about any charges to my card

But Skip the Dishes dis not care or even have any emapathy to my challenges
Like thier fake so called Canadian actor who is a failed and pathetic excuse for an even American comic being their front man
Dang he is annoying
I have to change channels as soon as I hear his voice

So many times I have not received my deliveries! And then I had to wait for food to come again! This time I have guests coming and it did not show up even though stating it was delivered! Had to re-order! Next time I will just call the actual restaurant and have delivery made from them! Skip the dishes!… be careful who you hire! If they don't know the area or locations they should not be delivering!