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SkipTheDishes

1.0

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SkipTheDishes Reviews Summary

SkipTheDishes has a rating of 1 stars from 1,013 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SkipTheDishes most frequently mention customer service, credit card and wrong address. SkipTheDishes ranks 178th among Food Delivery sites.

service
472
value
439
shipping
389
returns
403
quality
411

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Canada
1 review
0 helpful votes
Follow Kate D.
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Bad service
October 13, 2021

There is no one to call if you have a problem! Not being able to contact the driver is also really annoying. Once a skip driver drove right past our house and didn't stop, said it was "delivered" and kept driving. Out 70$ and no food! Seems like it should be easier to fix a problem than it is, time to step up skip. I like door dash for that reason

Date of experience: October 13, 2021
Canada
1 review
0 helpful votes
Follow Kerry G.
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Scam
October 13, 2021

This place brought me half of my order twice.
I told them about it and they pretty much called me a liar.
Bunch of towel heads

Date of experience: October 13, 2021
Canada
1 review
11 helpful votes
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Terrible customer service
October 9, 2021

I ordered food from Pan pizza and mother India. Fish pacora. The pieces were full of sharp fish bones. One got stuck in my throat I almost choked. When I chat with the customer rep on skip the dishes they even didn't care and said we won't do anything because you asked too many refunds! Such a big lie. Once I got wrong order and missing items on my order they gave me not a refund but credit for next order. The worst customer service I've ever seen.

Date of experience: October 8, 2021
Canada
1 review
0 helpful votes
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Did not receive order
October 8, 2021

I have enjoyed skip the dishes for many years and never had a problem, however tonight I did not receive my food. I figured it might have just been delivered to the wrong house accidentally since I live in a condo complex and all the houses look the same so I sent in a refund request. It was denied because I had apparently made too many refund requests, even though this would be my first time in 3 years ever requesting a refund. I contacted support twice and was brushed aside and unheard. I will never be using this service again after this and I would encourage others to look to other options. Thank you for coming to my Ted talk.

Date of experience: October 7, 2021
Canada
1 review
0 helpful votes
Follow Amber L.
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The goddamn delivery driver for the third time has delivered my order to the other basement suite when I have specified delivered to the right hand side basement suite they've done this three times in a row so finally when I do get my food it's ice cold thanks a lot skip the dishes screw you highly do not recommend

Date of experience: October 5, 2021
Canada
1 review
0 helpful votes
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$#*! you
October 3, 2021

$#*! you. You mother $#*!ing pieces of $#*!ing godamn mother $#*!ing $#*!. I hope your mothers all die so I can do a dance on their tombstones you $#*!s.

Date of experience: October 3, 2021
Canada
1 review
0 helpful votes
Follow D S.
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It is absolutely illegal to charge taxes on a gift card. Taxes are charged when you buy something with the gift card and so you're charging and collecting the taxes twice. Of course Skip is just stealing, they aren't actually giving those taxes to the government.

Date of experience: October 1, 2021
Canada
1 review
0 helpful votes
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Worst post delivery service
September 30, 2021

There was a food safety issue with my order. But there is no proper response from the customer service executive.

Date of experience: September 30, 2021
Canada
1 review
0 helpful votes
Follow Brent g.
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I refuse to pay even a penny towards a meal that was not Edible and they won't take responsibility and refund what is right

+4
Date of experience: September 28, 2021
Canada
1 review
0 helpful votes
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Poor customer service
September 24, 2021

I never use Skip. I was only going to use it because I was gifted a $100 gift card otherwise, I don't even use Skip. I went on the website to ask why it doesn't show on my profile even though I redeemed it. The guy told me how to redeem it even thought he first thing I told him is that I already redeemed it and it's not showing. Then he told me to clear my cache which still didn't work. I told him it didn't work and he told me to email customer support. I thought that's why I was chatting with him... He said that's all he could do on his end. So I emailed customer support and basically they told me that after I purchase an order, the credit will show up. So I asked "so I have to purchase something before I can use a gift card?" And the guy didn't reply to me. What a joke. First of all, I don't even use this app, I'm only using it cause of the gift card and now I have to spend my own money before I can even use the gift card? Skip has a terrible selection, terrible customer service, and stupid system.

Date of experience: September 24, 2021
Canada
1 review
1 helpful vote
Follow Alex C.
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Broke my retaining wall. Will take your food on a tour of the city. When you complain, they act like its a joke. Who's in charge here?

Date of experience: September 22, 2021
Canada
1 review
0 helpful votes
Follow Jamey-Lynn G.
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Masks are mandatory!
September 22, 2021

Skip the dishes doesnt make their employees wear a mask which is wrong, shame on you skip you're part of the reason for all this covid.

Date of experience: September 22, 2021
Canada
1 review
0 helpful votes
Follow Cheyenne G.
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Terrible
September 18, 2021

They do not know how to treat they're customers when things go wrong in an order. It's unacceptable and they need to figure it out. We had food say delivered twice in 1 week. And never actually was delivered. After an hour and a half of waiting the driver got a flat tire.

Date of experience: September 18, 2021
Canada
1 review
0 helpful votes
Follow Gurmit S.
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They really need to give the option of zero stars. I just used this app for the last time. I saw the driver pass my driveway 2 times, and never came back with my food and marked it delivered. Asking me to rate the service and food. Then the customer service disconnected with me because I said "$#*!"
Now I got an email saying they will give me skip credit when I never agreed to that. I'm waiting for my refund to my card and will never use this BULL $#*! app ever again. Their driver and workers such and have no sense of customer service. I work a 12 hour shift and and wasted my whole lunch time waiting for the food

Date of experience: September 17, 2021
Canada
1 review
1 helpful vote
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Drug dealing drivers! Rude service!
September 16, 2021

Drug dealing drivers and rude customer service. This company needs to be put out of business. This is absolutely ridiculous and they are supporting them fentanyl dealing losers. This is disgusting and absolutely wrong. They are ignoring everything from my account.
And only got 50% refund for rude service.

Date of experience: September 16, 2021
Canada
1 review
0 helpful votes
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Ice Cold Food
September 15, 2021

Ordered Popeyes chicken. Took a hour to get to our house everything was ice cold and gross. No excuse. We have ordered before no problems. This time even the containers had condensation inside the containers. Nasty made everything wet and soggy. Never ever will I use them again. Terrible service

Date of experience: September 15, 2021
Canada
1 review
0 helpful votes
Follow K F.
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Tried to get a refund for food that was delivered to the wrong house. I must have spoke to 100 people. They all said they couldn't help and disconnected me. We were just trying to order a nice meal. I have never in my life experienced such aweful service. I would give the rating a "0" if I could.

Date of experience: September 15, 2021
Canada
1 review
0 helpful votes
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Delivery
September 14, 2021

I've been sending emails to SkipTheDishes. They have replied back but nothing has been done about my situation!

Date of experience: September 14, 2021
Canada
1 review
0 helpful votes
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Refusing help
September 14, 2021

I've had problems like this before and they refuse to help in anyway I've had missing items, cold items and wrong items and they won't help at all it's all bs I'm really tired of this definitely not happy

Date of experience: September 13, 2021
Canada
1 review
0 helpful votes
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Very bad service
September 14, 2021

They allow changing/switching drivers while delivery. It is so hassle because you have to wait for the food until they made the switch and even if you are so hungry already they will still continue the switch. It is so bad that that they charge you so much and yet so bad in delivering /service. I dont even know why I still order from skip the dishes. I will go and switch to Uber Eats. They are much better and better drivers.

Date of experience: September 13, 2021