SkipTheDishesReviews 1,013

I registered myself with skipthedishes and pay for thermal bag and background check, everything completed but they did not activating my account, It been 1.5month that I am sending request to them to activate my account but they just giving me excuses that my application is not completed, they waste my time and money, So please don't try to register with them because they don't need employee but they took money from you. Kindly save your money and time, they just taking money on behalf of registering with them so don't waste your money. I am attaching screenshot of completed application below and I sent tons of email to activate my account but nothing work, they just ignore you.

I have been a customer of skipthedishes for 5 yrs. Over the past 2yrs everytime I place an order I'm either missing items and sometimes the entire order doesn't arrive. I dont know what happens becaise they can see on the slip what was ordered yet I never get my complete order. I as well as several.of my family and friends have decided to stop ordering from skipthedishes anymore. I have already removed the app frim my phone and another 50 ppl that I know have decided to do the same. Now we will order from other means until skip takes responsibility for their workers and they can send our complete order. I do not advise anytime to order unless you wamt go get harged fir food yiu never received. Thank you reading.

Very very low costumer service. They didn't deliver my order but it was showing as delivered. When I called them, they said the driver got broken car and can not deliver your food. How a big company like this have no one else to deliver the food for me. And this is not the first time it's been 4 times that happened for me. I never order through them again. It is a big mistake. They're drivers always sooo rude and they don't take a good care of the food they bring it, it always miss up the food for delivery and never apologize for that.

So if you request too many refunds due to skip not giving you what you order and pay for they stop refunding you whether back on cc or skip credits even when they continue to not give you what you order. They say you've received too many refunds, this is considered stealing in my opinion. So I'm never ordering from them again and you shouldn't either

Ordered a very large order for 13 people from baan Thai in Victoria for our staff Christmas party through skip the dishes and placed it to be delivered to our workplace for 4:30. I arrived at 2:30 and had to sit for 2 hours because we had patients until 4:30. It ruined our dinner. Tried to get help but the agent was useless. Offered me 7 dollars back for a $350.00 order. Don't trust this company, they are not reliable and when they make a mistake they do not take responsibility for it.

Many vendors provided stale food and when Skip was advised they did not care to address the issue or refund the money. There are limits to their refund, despite the driver or the restaurant being at fault. Why should the customer lose? Buyer beware.

Ordered a large order from NoodleBox with Skip the Dishes delivery. The order arrived, missing 3/5 meals. When I phoned Noodlebox they gave an excuse that they were "so busy and forgot to give the driver the rest of my order." Then they stated that they would fulfill my order, if I come pick up. Defeating the whole purpose of ordering through Skip. When I said no, they told me to email skip for my refund. The order was placed on my friends account using my credit card and she fought with Skip for a week to get a refund, not a $70 credit (as I had paid for this). It has been 8 business days since they stated they would refund my credit card. I ordered this for November 21/22. It is now December 7/22. I still paid delivery fees and a tip for food not delivered and I'm still waiting for my refund. Horrible experience and terrible customer service from both Noodlebox and Skip the Dishes. Aggravated, I've deleted my account with Skip and will never use their services agai.

I ordered a meal for my family, watched the Skip driver pick it up, and then it's like they disappeared with all my food! I ordered on more than enough time before close!

So, what happened?! Did the driver eat my family's food? On top of that, they didn't even give me a full refund!

What kind of people are they hiring?!

I have now deleted my payment information on the app, and disconnected my Google for payment information and credit card info too - I can't find ANYWHERE on the app to completely delete my account though (but, they're NOT going to hold any of my financial info on it) - delete this app!

Doordash is much more reliable and had better customer service too!

Take your money for an order then don't deliver it and keep your money for 5 to 10 days not even worth a single star

It's completely skip the dishes fault that, once I received the food that has cockroach in it so Skip the dishes refunded and some times the box was leaking and some times they delivered late or cancelled my order due to those reasons. Also we prefer food delivery when we are hungry or tired of work or at late nights or parties.Every time I showed the proof to support team whatever happened and they will respond as we cant credit the refund as we already refunded for previous orders this response is so bad.
This incident I ordered 3 items and I got 2 only out of it one food container is damaged and the delivery person dropped at other door so how come its my fault and I mentioned them I want to re delivery the food that is missing but the customer support said we cant redeliver and we cant refund.
I showed the proof that I didn't received my order and skip the dishes deducted my amount how come it will be fair decision.
So unsatisfied service from skip the dishes just pull the customers money.

SO messed up. Ordered and within 15 minutes food ready. Driver confirmed then obviously cancelled. 1h later, still no driver. Called the restaurant and food is sitting under the warmer for 45 minutes. Contacted chat support and they found my order, connected a driver to it. I said I didn't want the food that's been sitting there for 45 minutes. He booted me off chat and continued to send the driver to pick up the food. I CANNOT BELIEVE this company! Never EVER using. Stick with Uber Eats.

The drivers in Fort Mcmurray are $#*!s they don't no how to read where to drop it off to and food is always cold once I get it! My courier name was Jamal! Took a hour to get my order maybe skip should order people with a education and can actually drive, and actually care about there job

I am writing this to say the customer service from the restaraunt and courier is terrible. On such a nasty day the courier just leaves my bag of food sitting out for the wind to take it. I think I'll use door dash instead.

Skip sent me two for one offer. I ordered six piece barrel and only got one, not two. Skip refused to send the second barrel and refused to do a refund. Chat involved some cut and paste boilerplate apologies rather than any attempt to rectify. Recommend not using this service ever.

If less than a star was an option, I would put none! Claim they sent a refund and never received it, also confirmed with my bank, and no record, this company is a scam and a crook! They steal what's owed to you, wish I had read reviews before signing up, as I see others also didn't receive their refund either!

I'll keep this one short.

Placed an order for some energy drinks and wrote in the notes specifically don't pick the nonsugar versions. I received a call saying they were out of Nos and Full Throttle and told them that was ok, can you please swap the drinks for the Monsters and described them as the black can with the green claw marks. Not only did I receive white cans, but also the nonsugar variant, they did issue a refund so I can order again.

I then placed an order for Boston Pizza, instead of ordering more drinks as this is not the first time I've asked for a refund on Energy Drinks, and my order was never delivered. When contacting support they did issue a refund again but now I have no idea if the food was left outside somewhere, never delivered, or what happened, so now I have no idea if I'll have coyotes outside my place later as they said it is impossible for them to contact their curious.

I might as well sign up to be a Skip The Dishes Driver as there seems to be no way to stop your curious from stealing other peoples orders. Make money, and never deliver the food. Sounds like a sweet deal to me.

5 times out of 10 we got nothing and they offered "skip" money in return. Not real money.
The 6th time we got nothing they said we asked for too many refunds so we are keeping your money and you get nothing.

If I could leave 0 stars i would 1 star is far too generous. This is the worst delivery company ever. Drivers make so many mistakes leave your food at the wrong place ect. Make sure you don't complain more than twice even for legitimate issues that you have proof for cause they will rip you off for your money and refuse to resolve the complaint. Happenened last night to me. Driver forgot to take the one bag with my wings in it. When I didn't receive them I called the restaurant and they told me they were still sitting there. I contacted customer service and they said because of previous issues they wouldn't do anything. I asked them to deliver my wings they left there and they refused. I asked them to call the restaurant and they will tell them the driver left them there and they refused to call. Lost my money will NEVER go through them again they are thieves!