On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We help diehard ATV, motorcycle, and snowmobile riders find affordable—and awesome—replacement parts for their machines so they can get back to what they do best: carving out new terrain and hustling through the mountains. Launched in 2006, we made our mark in the powersport industry with our all-terrain and severe-duty Sixity ATV axles and high-quality Sixity motorcycle/ATV brake pads featuring fade-free stopping power sold on eBay, Amazon, and Sixity.com.
Sixity Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of its products, as well as the ease of navigation on the website and fast shipping. Many express satisfaction with their purchases and indicate a willingness to return for future orders. However, some customers have raised concerns regarding specific product fit issues, particularly with certain items not matching advertised specifications. Despite these concerns, the overall sentiment reflects strong customer loyalty and a commitment to quality, suggesting that the company effectively meets customer needs while also having room for improvement in product accuracy.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The axle was a little short or the new nut was a little long?! No biggie. I just used the old nuts. I could've used the new ones if I didn't use the washer but wasn't sure if that would cause any problems. Used one of these axles 6 or 7 years ago and it was still like new. Great product. Thank you 🙏
Very good will order again. The order process was easy
I like the product and the return was very easy. The lady on the phone was pleasant and understood the reason for the return
Received the item in fast manner and durability so far is GREAT! On the road with a cheap fix I cannot complain
Flawless,simple,cost effective, free shipping, what else can you say!
Had just what I wanted in stock for a great price.
Came in fast. Can't beat the price. Came in fast. Can't beat the price.
Ordered brake pads for my 2011 wr250x and they came in faster than expected! Fitment was great just didn't come with the pad shims. Overall a great company to buy parts from!
My experience was very pleasant and the lady Tracy St John was very professional and courteous and polite and I will shop there again
I have installed the new belt and it is too short for neutral to work.
Finally a bike company has realized they can produce a quality product, sell it at a very reasonable price, ship it quickly, and still make enough on the sale to continue in business. Congratulations.
Great product at a great price. Would definitely recommend
Ordered axles for my year and make on my UTV from yalls website but it's incorrect and does not fit my machine.
Axle fitment can be tough as fitment can vary from year to year. Our axle fitment specialist would be happy to review your order and fitment selection. Many times this issue is resolved by validating the year, make and model using the VIN number of the application vehicle.
Great experience with these folks good product ar affordable price.
Very happy.easy to shop at web site. Product was shipped the same day I ordered it
Happy with my purchase, will order from them again
The one star rating doesn't match your comment. Can we do anything different next time?
It was simple and easy and fast gray quality brakes
I have not installed them yet but they arrived very fast
Friction Material on new Sixity motorcycle brake pad fell off within 100 miles, poor adhesive.
Heard squealing when applying brakes and found Friction Material missing. Called Sixity and sent pictures of both pads showing one new pad missing Frictional Material. They said they would not honor their workmanship and replace with new pads. Not a responsible co.
Sent review to their web site 3 times and never saw it, so I put it here.
E-mail sent.
Britney,
As per conversation, please see attachment for pictures of the brake pad that the pad fell off. This should not ever happen, a manufacturer's issue. Bike is kept in a garage out of the cold, not that that should matter.
Mating pad is almost new, about 1/4" pad left. If you want a picture, let me know.
Thanks,
Update, brake pads were bought 5 yrs. Ago and put on when needed, 10 mos. Later and friction material fell off 3 mos. After. Conversations with Sixity were started soon and was consistently told it was out of the 1 yr. Warranty.
Thanks to sitejabber, Sixity replaced the brake pads.
Thank you to the both of you. It's all I ever wanted; this was a manufacturing error. Friction material should never fall off, a bonding issue.
Our Sixity branded products are warranted for one year from the purchase date for workmanship and defect issues. However, as a courtesy, we will still warranty the six-year-old order and send replacements. Please get in touch with our service center M-F, 5 AM-5 PM, at 888-679-6279 and ask for the manager.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more ATV Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry that the item did not work for you as needed. We would like to work with you on a resolution, please call our service center to speak to one of our representatives. We are available M-F
5 AM-5 PM PST at (888)679-6279.