Simply EyeglassesReviews 35

I rarely review anything unless it's really bad. But in this case I actually came online to find a place to review simplyeyeglasses.com
I wanted a pair of high end Dolce and Gabanna glasses and the price at any other online eyeglass company was more than I wanted to spend. I found simplyeyeglasses through a search engine and the price of the completed glasses including progressive lenses was MUCH better than any other place.
I ordered some cheaper glasses through another site the day before I ordered the Dolce and Gabanna frames w/ progressive lenses from simplyeyeglasses.com. Not only was the price significantly better, but I received them today and they fit and look great and the Rx is perfect. And I STILL haven't received the less expensive glasses from the other site, even though they were ordered before I submitted my information on simplyeyeglasses.com.
I highly recommend them based on price, quality and service.

I own an existing pair of Titan-flex glasses that are now discontinued but need new temples. I called Customer Service at Simply Eyeglasses to check availability of any models with similar temples. Nothing appeared available in their on-line system, but "super star" customer service representative Cindy was very persistent in making many calls to various suppliers and tracked down a pair for me. I have never experienced such a dedicated and positive customer service representative who did everything humanly possible to help me out. Cindy is an angel with excellent people skills, and a terrific example of a great customer service ambassador at Simply Eyeglasses!

My husband and I have been ordering glasses from here for years! They are wonderful. We had a mistake with the last order and they went out of their way to correct it and FAST! I have had no problem whatsoever and I spend half the money I would in the store. This is the only place I will order glasses from. If you have to wait a week and a half it is sooooooooo worth it for the hundreds of dollars you save. The people on the phone are incredibly helpful and friendly.

This is a great resource for eyeglasses... as long as you don't work with some moron named Linda. At first she was all smiles and promises. The moment we hit a bump in the order she disappeared, and when she DID answer my emails, it was as if she was answering the wrong email because she obviously didn't read a word of what I wrote.

HOWEVER! After I unloaded that weak link and started working with someone named MaryAnn... it was sunshine and lollypops.

Got my glasses yesterday. Look great. Fit great. MaryAnn expedited the order because Linda screwed it up so badly. I feel kind of privileged to have gotten them 4 days after MaryAnn fixed my order. Thank you MaryAnn!

Found the frames I *******@Target, then found my savings at simplyeyeglasses, went back to tgt to negotiate a better price given they offer online price matching! Target bogus offer. Complete refusal! Ordered and received in 12 days. Had to mark the corrected bifocal line and send back for a redo. Another twelve day plus 5.15 click n ship postage to resend. I could not be happier with my glasses, my deal was the best. Now if I can find sun shades I would definately use simply eyeglasses again!

Went to a nearby Lenscrafters and found glasses that I wanted. They quoted me a price of $380. They had the exact same pair on simplyeyeglasses.com for a total of$224 with free shipping. I found a retailmenot coupon for an additional 10% off. Even though I was weary, I decided to risk the online deal. After placing the order, it takes you to a yahoo payments site for processing, which guarantees your money back if you dont get your merchandise, so this eased my nervousness a little bit. Anyway, the next day I received a call from the company stating that I did not give them a Pupilary Distance measurement. So, I went to WalMart and got a lady to measure it for me for free, sent it in and waited. It took exactly a week from when I gave them the PD measurement to get my glasses (with lenses). I now have perfect vision with fashion brand glasses, while saving over a hundred dollars. They order their frames from the manufacturer after you place your order, so they say you'll get frames in a few days, but if they do your lenses, then you get the glasses within a couple of weeks. If you don't mind the wait, this place seems legit.

I have ordered 4 pairs of glasses from these folks over the course of the last three years. The prices are very reasonable. I typically call my orders in as I like to chat with a sales associate first. The sales staff doesn't push allot of expensive add-ons which is nice. I give 4 stars only because they tend to be a bit slow in terms of getting the order out. It usally takes 5-10 days and I think this could be done faster. From what I could gather, they have to order the frames in and then send it to a lab to have the lenses done. I don't have beef with that-but it does slow things down a bit. Other than the time, I have always been satisfied and will continue to order glasses from them.

I ordered a pair of Dereon eyeglasses in February 2011. When I placed this order I asked for dark shiny brown for the color, I was sent shiny black. I sent this company an e-mail about this problem on February 9,2011. I have not gotten a reply. I tried to call customer service for several days, the line is always busy. In fact all of the numbers listed are busy. If you want an order that is a hot mess, by all means give them your business. Now I am stuck with another black eyeglass frame. Sign me Pissed Off!