Simply DressesReviews 170

Bought 2 pc dress for my daughter for Homecoming - dress arrived quickly, fit perfectly (Size 4) and was everything she wanted. The day of Homecoming was busy you know how it is hair, nails, makeup then photos, the dance and then off to dinner with friends. My daughters event started at 6 and went until 9. She got dressed about 5:30 for photos and I dropped her off at the dance around 6:30 by 7:45 she had called me to tell me that the elastic in her top broke and since the top had built in cups she had no bra on that unless she held her top she would be exposed. Since she did not want to leave the event I had to take her a sun dress so she could finish her evening - she felt so awkward going back in and then sitting at dinner with all her friends. When I contacted the Simply Dresses and advised them of the issue and sent them photos they offered me $15 so I could have the elastic fixed. Kind of a slap in the face considering I paid $178 for a dress that she did not even get to wear the whole evening and had on a little over 2 hours. I was not asking for my money back or a full refund I simply asked for the top to be replaced and instead get offered $15. I attached what the top is supposed to look like and what it looked like after the elastic in it broke.

I liked the huge selection of dresses at reasonable prices. The sizing was very different compared to my normal size in many other brands. I typically wear a small or size 2/4, but when I tried my dress on, I couldn't even get it past my waist. I also found the return process to be aggravating. There were several steps, things I needed to print out to return with my dress, as well as ridiculous prices for a return label ($8) and a "rehandling fee" of almost $6. I'm extremely disappounted with the money I lost on this dress, and will most likely not be purchasing from the site again.

I'm pretty livid right now, so I'm going to make this short. Ordered a dress for my wedding. Was told by a representative that it would arrive to me on time. The dress arrived late. I was already out of town when it arrived on my doorstep. Emailed them and told them I would indeed return the dress when I got back in town as it was NOT received prior to my destination wedding. Did NOT even try the dress on. Returned it and never heard back about refund. A month later I emailed about where my refund was because their office was closed for a few days. They responded that there was a stain on the front and I was not due a refund. I did NOT even take the dress out of the box! What a fraudulent company. I hope you go out of business you *!

*Language redacted by admin

Beware that if you are not happy with your order you only have 7 days from the time your order arrived to return it. I did not know this policy and was 1 day late to request a return #. The dress looked like the picture but the material was different from what we expected it to be. Now we have to try and sell this online and probably take a hit on the price. Read all the restrictions and know what you are buying. Customer service will not budge.

Wow, am I thrilled. Took a chance on this website and was very apprehensive. I have been burned before with ordering clothing online from an unknown. I am the grandmother at a formal wedding and it is perfect. This dress is just as it was pictured and the fit is perfect. I didn't guess but took measurements. The shipping was 'free' ( no minimum). I ordered on a Saturday and received the following Tuesday. Thank You Simply Dresses.

My daughter and I were at the end of our search for a dress for her 8th grade prom I couldn't believe the issues I was having with finding a dress from a reputable company. Did a google search. And behold Simply Dresses, clicked on reviews saw that everyone had nothing but great things to say, so I said ok lets see. They had the dress my daughter wanted and it wasn't expensive and gave me 20% off! The dress came the next day and it is BEAUTIFUL! Highly recommend them