Simply Treasured

I have sent many emails on to youse with NO RESPONSE. Upon receiving my ANGEL WINGS, not happy with PAINT WORK, very sloppy and again, NO RESPONSE. I am still waiting on another ORDER made on the same day as the ABOVE, NO RESPONSE. VERY POOR ON YOUR PART. WILL BE ASKING FOR A REFUND AND WILL NEVER BUY FROM YOUR COMPANY AGAIN. PHOTO'S WERE SENT ON TO YOU.

Order 5 months ago
Not sent contacted no communication
Received automated email your order is on the way still no respect of communication

Order placed mid Nov. It is now April nothing rec'd.
Attempted contact 4 separate occasions all ignored.
Do not support these scammers!

Ordered a butterfly in October 22, still waiting in February

No contact at all - tried website contact, email and Facebook

Had ordered a sign previously and was satisfied, but this order have lost my money

Still waiting for Order I ordered over 6 months ago,have messaged a few times with no response, very poor customer service, will not be buying from this company again,

They are scammers. They have absolutely no contact details. They have added fake reviews on website. Unfortunately I fell in their trap and ended up ordering a name sign for our new house 6 months ago. I feel so shattered. Biggest losers these people are. Please do not buy for them. These kind of businesses ruin the name of small businesses and then beg people to support small and local. Not recommended at all.

We placed our order on 2/8/22, I am a first time buyer online. We purchased 3 for our grandchildren for Christmas and have contacted this company every week for last couple of months you can't ring them, they don't answer they sent us an email on the 30/11/22 saying they were just finishing up last one then our order was good to go. I thought by buying in NZ we would be safe. They took our money and we have nothing tomorrow is Christmas and we have nothing. I don't know how they can sit comfortably eating their Christmas dinner knowing, us along with many others have been ripped off.

Ordered four months ago! Never received! Numerous emails sent. Reply sent once saying it would come but never did, then radio silence. Do not buy from them!

I purchased 3 products from their website on the 7th July 2022. After many messages and emails and no replies, after 3 months on 8th October I finally had 2 goods arrive in the worst packaging, just a thin piece of cardboard, no bubble wrap etc. One piece was damaged as the quality is terrible, cheap and flimsy cardboard like material, not wood, like I thought I was purchasing. And the second item was not what I had ordered. I refused to wait another 3 months for them to send out replacements so requested a refund of those 2 while I waited on my 3rd product to still arrive. To this day, 9th December 2022, it hasn't arrived. I have spent months asking and threatening to be refunded. Only today, having enough of this terrible company and the stress of it. I told them I was making a complaint to Afterpay (as I purchased through them) Fair Go and then Consumer Rights. They immediately refunded me. I have still reported them to Afterpay and Fair Go so hopefully they get shut down and no one else has to suffer!

I ordered my purchase on the 7th July and have not received it yet it's been 5months also they don't answer there emails there simply a scam

I made an order in August and I'm still waiting. No communication at all! I spent a decent Amount of money, and the they are Christmas presents. So disappointed and annoyed, no phone numbers no contact

Paid for the Family Tree with Whanau written on it back in end of June still not received as it is now November sent many messages with stuff all reply I don't recommend this company at all.

Final product average quality. Communication from seller when it was extremely late. Virtually non existent. It was extremely frustrating and stressful (Ordered in August but arrived mid November) I WOULD NOT RECOMMEND. If they had responded to emails And the product was if better quality- this review would have been different

Wish there were negative stars. Complete waste of money, took almost 4 months to arrive, after manyyyy emails and messenger messages was told no such address matched either of our names, utter BS, they refused to deal with me (i wasn't rude) Only my husband, BUT after I said I was in contact with Fair Go to deal with them was told it was on its way to our address that didn't match our after pay record of payment, Sheesh.
So a very badly made, thin bendy wooden badly painted wall hanging arrived I was even more unimpressed. Just a piece of junk most likely from China. Proudly made in NZ. Yea right.

Like other reviews I've only now been reading... I ordered my wall hanging over 3 months ago... When initially checking on time frame, I recieved a couple of generic replies, then two authentic ones (?!?), with the second stating it would be posted out the following week. When I went to follow up 2 weeks later, nothing... I asked for tracking number for post, or if not, a refund and I have since been ghosted. No replies to emails, messenger, nothing. No number to call. NOTHING. Pretty $#*!. I flagged them on FB as a scam, and have emailed Fair Go, but unless there are more people questioning it, not much will happen. I'm out $95 dollars... it just sucks.

Ordered 3 months ago, have sent regular emails and messages on messenger requesting when will receive order. Not even opened messenger as yet! No response from emails.? Will every recive order. Wish had read reviews before purchased.

Up to 35 working days for delivery. It's now 55. A message on Facebook said the items would be dispatched on the 5th of September and I am still waiting. If this is the way to run a business then they need help. No phone number, no address and no communication. I know from their bank details that they are in Cambridge. Never again and I would not recommend because of their lack of service. They can keep my money and use it to get lessons on business etiquette.

After nearly 3 months with no contact the 2 pictures arrived. Got the dragon and fern. Flimsy af. Packaging was just a cardboard square. The fern was spray painted and not well with damages all over it. Gave 1 star cos can't give nothing.
Absolute rip off

I ordered an item from this company as a gift for someone 6 weeks before I needed it thinking that would be loads of time…. Oh how wrong I was! Having waited nearly 3 months for my order to finally arrive only to discover it was damaged was very annoying. I messaged them and was offered a replacement, it has now been 5 1/2 months in total I've been waiting. They have not even bothered to answer my message to see when my replacement will be sent. So disappointed by the lack of service from this company. The time frames the state on their website are a load of rubbish and the pathetic packaging they provide makes me wonder if any items arrive in one piece. Would never buy from them again.