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I made an order in June for a piece that they produce regularly, so it was not a bespoke order requiring elaborate work. It is now September and it still has not arrived.
It was intended as a gift for an event in Augusta, so I made sure to order it well in advance. I have been emailing and messaging this company, there was a response Aug 2nd with an apology, and a promise to have the time sent by weeks end, but nothing cMe of this 'promise'.
Now all my messages are not being looked at via messenger, and my emails are being bounced back now because they are deemed spam.
Very disappointed with this company. I wouldn't mind the late delivery, but now I'm annoyed that they have just stop engaging.
I wish I could give no stars. Product arrived damaged. I sent 8 seperate emails and direct comment contact to the company and no one has bothered to reply. Absolutely waste of money. Terrible business standards and customer service. Totally unacceptable that they feel they can just ignore paying customers who approach with a concern about product quality or integrity.
Will absolutely never buy from here again and will ensure no one I know makes this mistake too.
0 stars. Would not recommend.
I ordered in May and am yet to receive anything from them. I have e-mailed multiple times asking where my order is, they don't like to reply, instead like taking peoples money and delivery nothing. People should never purchase form them, totally just scamming.
Paid for goods nothing has been sent waiting for over 3 months, emailed messaged posted comments that were removed, no contact back no refund. Absolute scammers do not Buy from them
This is the worst company ever I ordered back in may for Mother's Day I knew it would take a while to come but after 2 months I emailed and messaged and so did my mum and got no reply from them at all, until she commented on one of there Facebook posts they sent out the next day. The paint job is one of the worst I have ever seen it's so flimsy and crappy made. Do not buy from here
Absolute worst supposed business i have EVER dealt with! Made a order over 2 months ago, paid (via afterpay too) and STILL WAITING! NO REPLY to the numerous emails sent. NO REPLIES to the numerous phone calls & messages left! NO COMMUNICATION at all!
ABSOLUTEY SHOCKING!
DO NOT BUY FROM THIS PLACE OR YOU WILL BE RIPPED OFF!
The product matches the photo on the website, however, it is more fragile than expected. The wait of over 2 months is ridiculous & customer service is zero to none. I messaged via FB Messenger & email without a reply. I do not recommend.
I have been waiting over 2 months - was getting responses initially and now haven't had one since 19 July. Scam artists - should be taken to Fair Go.
Order was placed took over 2 months to get my stuff the quality was absolutely rubbish the communication from this company is absolutely #### house! Emails after emails face book messages ect tryed contacting on the cell number provided left messages no contact made back. Have sent photos of the crappy finish and have not herd back. Highly recommend not using these muppets I'm still waiting for my money back!
My experience is the same as previous reviews. Money paid, no item, uncontactable - complete scam. I have found the same item on other sites so can only assume these are not handmade at all and are imported which is why there are delays. Don't waste your money
Thank you for my geometric stag I love it. It's now hanging in pride of place in my home. Takes a while but it's worth the wait.
We ordered/paid for a wall art piece on 16th May.
Delivery stated 30 ish days.
Nothing has shown up and zero answers to messages or emails. Is this a scam..
I want my money back. It isn't sturdy it isn't wood, it isn't hand crafted. Sell to the masses of idiots and refund me now, I'm reporting everytime i see your ad on social media, ruined my anniversary. Liar
Ordered 7th April 2022, took payment, no goods. Says freight up to 30 days, nothing. Have tried their FB page, their pm just automessages, and emails are no reply, or don't respond anyway. Its a scam. Still waiting 31/05/2022. Finally turned up 24th June. Then sent me a review request pfff. Turned up broken. It was wrapped in a single flimsy cardboard wrapping, bearing mind it was a flat decor cutout puzzle type wall art. It had a single A3 size little flimsy bubble wrap, so the antlers were broken and the quality was basically something you ordered on wish, and spray painted black, I would say it arrived from china, someone in Cambridge spray painted it, stuck it in a $#*!ty wrapper and called it a done job. $5 dollar piece turned into a 3 month wait at $69. I did email them... they didnt even bother to answer back!, then the cheeky eggs asked me for a review 2 weeks after? So they can ignore it? Not going to waste my time again. Crooks.
