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Simple.biz Reviews Summary
Simple.biz has a rating of 4.9 stars from 2,356 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, timely manner and project manager. Simple.biz ranks 2nd among Website Design sites.
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Andrew has offered great customer service, and helped me build the website I needed at the time.
NOTE: This review was just published today (March 15), and relates to events from February. In fairness to this company, the behavior has not been repeated since then.
I received yet another junk robocall from X who says he works in Hershey and Scranton PA, despite repeated warnings that robocalls are not welcome at my number. I asked for his web site and was told it was simple biz, but I called there as well to ensure he was really affiliated with them before I wrote this review. I was told by them that he was the owner. I also called Simple biz's phone number after hours and the recording said "X." The voice was the same, as far as I could tell, as the robocaller's. There is also a video posted by "X" that represents Simple biz. "This is "Simple Biz Indexing" by [X] on Vimeo" which reinforces my belief that this company is in fact the source of the robocalls.
I am also not very impressed with their own web site (my opinion) and I cannot even find an E-mail contact address there to send them a written notice that they are to not call my phone number.
I also understand that X has been confused with another person with the same first name who says his reputation has suffered because he was confused with this robocaller.
I do not have proof of purchase because I don't buy things from robocallers.
Amelia has been very helpful with developing our website and providing us with her expert feedback and suggestions. We highly recommend Amelia!
Leo does a great job getting back with the customer!
Sterling is amazing! I love what this company has done with my website. I wish I could give him and simple.biz 10 stars.
I have to say in honesty, I wasn't particularly thrilled with the customer service, things were not done efficiently, and I love the work. My experience in talking and working with you for the last 20 minutes has been excellent. The changes are phenomenal, I'm really really happy to push your website building
Sterling is professional, knowledgeable, and able to deal with a frantic customer very well! 5 stars!
Damian understands that we don't do computers and he always takes time to help us. He gets edits done in a timely fashion and we like that he has a team of editors that helps him get things done.
Sterling provided helpful information to me and got straight to the point, answering every question I had.
Amelia took the time to listen to my requests for the website. She corrected any issues I had at a very timely fashion. I would def recommend her.
Dax, you did all the changes I requested promptly and perfectly.
Thanks for all your expertise!
Amelia has been patient and understanding in the process of developing our website. She is dealing with people who have very limited website knowledge.
Sterling called back when I needed to speak with him in a timely manner and had answers to my questions.
Sterling listens to everything I have to say, and answers all of my questions.
Amelia was responsive in a most timely fashion and was not afraid to ask questions before executing. She understood our needs and was also willing to update anything after we saw changes posted, which helped us figure out what we really wanted.
She's the best!
Great website, good design, a lot to work with. Thank you but going another direction.
Damian is a great listener. He understands my needs and desires for the site. He then executes with perfection. He is swift and thorough.
Meeting the team and Andrew was the best thing for my Business. Honestly lifted a weight off my shoulders knowing my webwork is "Finally" in good hands.
Sterling called me on time, listened to all of my concerns, and responded to all of my questions clearly and concisely.
Amelia did all preliminary work alone, as I was unable to give her my input until after Christmas. There were many things that we needed to change in the wording and many photos we wanted to switch out for others. She was very patient and efficient.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members