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Simple.biz

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Simple.biz Reviews Summary

Simple.biz has a rating of 4.9 stars from 2,359 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention great job, customer service and timely manner. Simple.biz ranks 2nd among Website Design sites.

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This company responds to reviews on average within 2 days

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DO
1 review
0 helpful votes
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I'm giving you guys 5 stars!
December 6, 2023

You guys did an amazing job. I really like how the website looks

Date of experience: December 6, 2023
DO
1 review
0 helpful votes
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5 Star SJ Review
December 5, 2023

I think you're great Lyn. You return my calls on time. I'll rate you 5!

Date of experience: December 5, 2023
Michigan
1 review
4 helpful votes
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3 times I was given a time when Lyn B would contact Me.3 times She was at least an hour late.2 times I had to speak to Her and listen to a crying child in the background.Simple.Biz decided on their own to make my advertising smaller,down to only advertising in 4 Cities.None of those 4 Cities are what We agreed on.My Sales has dramatically decreased with Simple.Biz and They are now telling Me to advertise I will need to Pay More to get the same Coverage I recieved earlier

Date of experience: December 2, 2023
New York
1 review
0 helpful votes
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5 Stars
December 1, 2023

Simple.biz has been a pleasure to work with; their approach is concise, very professional and thorough. We will be happy to work with them again.

Date of experience: December 1, 2023
DO
1 review
0 helpful votes
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5 Star rating!
December 1, 2023

Leo took the proper time on the phone call to explain anything.

Date of experience: December 1, 2023
DO
1 review
0 helpful votes
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5 star rating!
December 1, 2023

Leo was well-informed. He was able to answer my questions.

Date of experience: December 1, 2023
DO
1 review
0 helpful votes
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A 5 star customer service
December 1, 2023

Leo answered the question I have even though it's a lot. So I am giving him a 5 star!

Date of experience: December 1, 2023
DO
1 review
0 helpful votes
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Leo is Great!
December 1, 2023

Leo is patient with me. Leo didn't cut me off and was able to take care of the problem I had.

Date of experience: December 1, 2023
DO
1 review
0 helpful votes
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Good Job!
December 1, 2023

John was easy to work with, and answered all my questions!

Date of experience: December 1, 2023
DO
1 review
0 helpful votes
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Most Definitely a 5 Star Service!
December 1, 2023

The website is very detailed & looks very professional. Work speed & overall service is a 10!

Date of experience: December 1, 2023
DO
1 review
0 helpful votes
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5 Star Service!
December 1, 2023

You did a really Good Job. Everything looks pretty good. Scott did good on this. I was skeptical at first but everything had been a smooth process.

Date of experience: December 1, 2023
New York
1 review
3 helpful votes
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Customer Service is horrible!
December 6, 2023
Updated review

The website was not working correctly. It took 3 months to fix. They tried billing me for a non working website. Trying to get in touch with anyone to resolve the problem was virtually impossible. Had to cancel the service and moved to GoDaddy. I highly recommend NOT using this company.

Date of experience: November 29, 2023

Mcgyver was great and pretty good.
July 18, 2023
Previous review

Mcgyver did a quick return phone call and provided great and pretty good service.

Date of experience: July 18, 2023
DO
1 review
0 helpful votes
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Amazing every time
November 28, 2023

When I need help or changes with my website Simple.biz is only an Email away and Patrick, my tech guy there, is responds quickly and effectively every time!

Worth every penny and more for this kinda service that allows me to make critical changes speedily, a "must do" in today's eCommerce world.

Thank you, Patrick!

Date of experience: November 28, 2023
DO
1 review
0 helpful votes
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Prompt
November 28, 2023

Patrick answered all my questions and everything was fast.

Date of experience: November 28, 2023
DO
1 review
0 helpful votes
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Great Customer Service
November 28, 2023

Patrick got my website up and running, he always answers the phone and great customer service overall.

Date of experience: November 28, 2023
DO
1 review
0 helpful votes
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Good Job!
November 28, 2023

John did a good job on site, very informative and kind.

Date of experience: November 28, 2023
DO
1 review
0 helpful votes
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Definitely 5 Star Service!
November 28, 2023

Scott is very organized & is always 1 step ahead of me. He is fantastic when it comes to following my instructions & offering ideas of his own. He is always fixing broken things & helping me make the website better. I couldn't ask for better help!

Date of experience: November 28, 2023
DO
2 reviews
0 helpful votes
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A definite 5
November 28, 2023

Leo has been very helpful. He is very polite and I appreciate it

Date of experience: November 28, 2023
Puerto Rico
1 review
0 helpful votes
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We really like it
November 22, 2023

We are pleased with how the website has turned out. We just need to make some minor tweaks, and it will be perfect.

Date of experience: November 22, 2023
Puerto Rico
1 review
0 helpful votes
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Topnotch customer service!
November 22, 2023

Leo called me for adjustments. He is willing to do the changes for the website.

Date of experience: November 22, 2023