Simple.biz

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Simple.biz
simple.biz

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These tips are generated by AI, based on customer reviews from the past year

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Simple.biz Reviews Summary

Positive Highlights

  • Project managers are highly responsive and often complete changes within a day.
  • Websites are well-designed, user-friendly, and effective at improving online visibility.
  • The all-in-one service covering hosting, SEO, and support is convenient and stress-free.

Negative Highlights

  • A few reviewers report unexpected monthly fees and charges for incomplete work.
  • One reviewer described a cold call as rude and unprofessional.
  • The ongoing monthly fee may be a drawback for some customers.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Aug 2, 2026

John can take your vision to the next level! All I do is give him a few details, and it's like he's inside my head. In fact, his ideas turn out better than what I imagined! He's quick, professional, and reliable. Glad he handles our account.

Jul 12, 2026

Steve has been very quick to respond and make changes as requested. He had good suggestions for us during the development phase. I would highly recommend him for your website needs.

Jul 2, 2026

I highly recommend working with him Adrian! He helped me set up my business website and professional email, and the entire process was smooth from start to finish. He was extremely prompt, professional, and attentive to every detail. After he completed the initial setup, he sent everything over for me to review. I provided a list of revisions and corrections, and he made the changes almost immediately. His responsiveness and willingness to ensure everything was exactly how I wanted it really stood out. Anytime I have a question or need assistance, he's always available and quick to help. It's rare to find someone who is not only knowledgeable and skilled but also genuinely committed to providing excellent customer service. I truly appreciate his professionalism, patience, and dedication to helping my business succeed. I look forward to continuing to work with him and would absolutely recommend his services to anyone looking for website development and business support.

Apr 27, 2026

I've had a great experience working with Simple.biz over the past couple of years. Their team has been incredibly responsive, professional, and easy to work with. Anytime I needed updates or changes to my website, they handled it quickly and without hassle, which saved me a lot of time and stress. One of the biggest benefits has been their all-in-one approach—hosting, SEO, and ongoing support are all covered, so I didn't have to juggle multiple vendors. That convenience alone has been worth it. I also appreciated that they were always willing to make unlimited edits and help bring my vision to life without making the process complicated. Overall, Simple.biz has been a reliable partner for maintaining a strong online presence. I'd definitely recommend them to anyone looking for a hands-off, full-service website solution with solid support.

Mar 16, 2026

Working with Simple Biz has been an amazing experience. Since launching my website with them, I've seen a noticeable increase in my online visibility and more clients reaching out to book appointments at my salon. Their team made the entire process smooth, professional, and stress-free. One thing I really appreciate is that they stay on top of the latest trends so my website always feels fresh and up to date. I also love that I have unlimited updates, which makes it easy to keep my site current as my business grows. My project manager, Reid, is always very responsive and quick to help whenever I need changes or have questions. Having a strong online presence is so important in the beauty industry, and Simple Biz has truly helped elevate my salon. I highly recommend them to anyone looking to grow their brand and attract more clients online.

Feb 16, 2026

Gerald was very informative and easy to deal with. He answered all my questions and assured me they would do a good job and make the site we will be proud of.

May 11, 2026

Reid was incredibly great through out the entire process working together. Can't thank him enough for all the help, always was available when I called, and never left a question unanswered!

Mar 20, 2026

Joe has been an exceptional web developer and SEO manager for our company. He successfully built both of our websites and continues to support us with updates, improvements, and ongoing optimization. From the beginning, Joe has been professional, knowledgeable, and incredibly easy to work with. Whenever we request changes or updates, he is always courteous, responsive, and quick to implement them. His attention to detail and commitment to quality really stand out. Another aspect of Joe's work that we greatly appreciate is his SEO management. Each month he provides comprehensive SEO reports along with thoughtful recommendations on how we can further improve our website performance and search engine visibility. His guidance has helped us better understand how to strengthen our online presence and reach more potential clients. Joe's combination of technical expertise, professionalism, and consistent communication makes him a trusted partner for our business. We highly recommend his services to anyone looking for a reliable developer and SEO professional.

Mar 13, 2026

The Simple.biz website is outstanding. In my opinion, you cannot beat the value they offer for creating, hosting, and maintaining your site. The set-up and monthly maintenance fee are so reasonable, I still cannot believe it! Jim, my project manager, is thorough, efficient, and knowledgeable. I am impressed by his commitment to going the extra mile. He delivers high-quality work consistently. First Pentecostal Church of Austin

May 15, 2026

I have worked with the few companies in the past, but this team stands out for all the right reasons. What impressed me the most was their attention to detail and consistent follow-through. They optimize my website and improved my local search presence. If you're looking for a trustworthy company that focus on results and success, I would absolutely recommend them.

Jun 14, 2026

Marco is very easy to work with!

Oct 31, 2025

I typically don't leave reviews, but my experience with your business—specifically with the individual making cold calls—warrants one. The person I interacted with was unnecessarily rude and unprofessional, to the point where I was actually motivated to speak up about it. It's unfortunate, because first impressions matter. If this individual is representing your company—whether you're the owner or manager—you may want to seriously reconsider their role. Rudeness and lack of basic courtesy reflect poorly on your brand and suggest a lack of training or oversight. I hope this feedback is taken constructively, because professionalism should be the baseline—not an exception.

Jun 20, 2026

I needed a website for our business in under two weeks, and they delivered without compromising quality. Even after launch, they've been quick to answer my questions and make updates. Highly recommend! "Randy and Ken are a pleasure to work with!

Mar 20, 2026

John was very knowledgeable and helpful through the entire process of setting up my website. Our transition was smooth and all deadlines were met. I'd recommend simple.biz to anyone.

May 20, 2026

We had an amazing experience working with Chloe Gonzales, Project Manager at Simple Biz. Chloe was thorough, thoughtful, and incredibly attentive throughout the entire website design process for From the Heart Preschool. She helped create a beautiful website that truly reflects our school's mission, warmth, and community spirit. One thing we especially appreciated was her responsiveness. Any updates or changes we requested were often completed within a day, which made the process smooth and stress-free. Chloe was professional, organized, creative, and easy to work with from start to finish. We highly recommend Chloe Gonzales and the team at Simple Biz to anyone looking for excellent service and high-quality website design.

Jan 19, 2026

Martin delivers high-quality website updates quickly and communicates clearly throughout the process. He's reliable, efficient, and great to work with.

Aug 14, 2026

Carl is by far the best project that I've had for my website. He's very kind, patient and knowledgeable about his job. He's prompt with emails, calls and he always make sure that I'm satisfied with the results. If you choose Carl you'll definitely be in great hands.

Aug 2, 2026

They will not allow you to keep your site unless you pay a monthly fee. They also charge when the site is not completed. They promise a completion date and then extend it so that they can charge for nothing. SEO is NOT included. I am filing a claim with my bank. AVOID! FRAUD!

Apr 6, 2026

I've worked with several companies on my website, but simple.biz stands out as the best in professionalism and creativity. I highly recommend them. I had the pleasure of collaborating with Ian Norton, who was incredibly helpful and responsive, often completing changes on the same day. He consistently suggests services to enhance my website. I truly appreciate their support and plan to continue working with this company and Ian for the foreseeable future.

Apr 17, 2026

Olivia helped us out a lot with our requests for website edits, etc. She also suggested other services they offer and created some pretty cool stuff for us! We are very pleased with the work she did.

Feb 22, 2026

Ken is very good in his work! He did a great job with our website. The layout is clean and user-friendly, and you perfectly captured the vision and purpose of the site. I especially appreciate your patience, responsiveness, and willingness to make adjustments along the way. It made the entire process smooth and stress-free. Thanks for your help!

Jun 1, 2026

We've had a great experience working with Ethan Edwards and the team at Simple Biz. Ethan is always professional, responsive, and very quick with website updates and changes whenever we need assistance. Communication has been easy and reliable, and requests are handled efficiently and in a timely manner. We truly appreciate the excellent customer service and ongoing support provided for the Prince William County Fairgrounds website.

Jul 10, 2026

I was very hesitant to upgrade and start building a new website with simple.biz as I have a personalized Jewelry store and needed a custom website. I was teamed up with Steve who, from the first call, was extremely professional, knowledgeable, and reassuring that my site will be exceptional. Today the work was completed and I can tell you the site is indeed exceptional and as custom as I can get it to be. It has very rich features such a video of clients describing my services, showcasing our warm level of trust with clientele and superbly illustrates a 30 year business that I have had. I did not expect to have a website developed this fast and this complete with color that match my deign features and looks as refreshing to view for my potential clients. I further must say that I have saved significant money not hiring a custom programming and am reassured that Simple Biz and Steve have done just as great a job on this site that I could have gotten paying a lot more. I am looking forward to having them host it for me, providing SEO search services so that this new website can reach new clients. One final note I like to make is to not wait and stay with an outdated website, I highly recommend you engage Simple Biz to upgrade your site given the fee structure they have as it will pay off and truly represents your business. Thank yo Steve for taking in all the input I provided and marketing the site exactly how I wanted it. You certainly have great design taste and have been able to complement your web development skills with this.

Aug 6, 2026

I highly recommend Car Newman and Simple Biz for website development. They offer rates more affordable than any other company I considered, without sacrificing quality. Their work is reliable, consistently delivered on time, and their response time is impressively fast; questions and updates are handled promptly and professionally.

Aug 5, 2026

I am giving this five star to my Website company who does it for me? I am 30 years in business. I have been changing at least four or five Website company no one of them whereas reliable as this company their price and service is the best anytime I email for any change in my website Mr. Eaton right away. Take care of it for me. Don't waste your time for anybody else beside them. Thank you Rocco.

Feb 7, 2026

I had called Simple.biz twice and went online asking for someone to get in touch with me regarding my website. It really needs updating and SEO help. No one ever got in touch with me. So I called again today and finally got put in touch with Adrian. He was helpful and we discussed some things that need to be done. I hope that Adrian will take care of this for me. I'm giving him a good review today but it could possibly move to excellent review after we do some things to help my website. I will state that I am not happy that no one ever got back in touch with me!

Feb 6, 2026

Great company to work with; we have been working with them for a year now. We like their integrity. Their fee to maintain the website is what they advertise; no extra charges or hidden fees.

Feb 12, 2026

As a small business owner with dynamic and changing needs, it is nice to know that I can rely on Russel to get things done quickly and accurately. Managing my website was something I used to do myself. Handing this off has freed up my time and allowed me to dedicate my time to tending to the needs of the business in other ways. Changing to Simple Biz was one of the best business decisions I've made.

Jan 26, 2026

Simple Biz has been a wonderful partner for our Non-Profit. We get compliments on our website all the time and have referred other organizations to them many times. Kyle, our Project Manager, is always there for us and handles all our website work very efficiently.

Jan 9, 2026

Another great experience regarding upgrading my site. The changes i requested were immediately attend to. I feel very supported with you guys services. Keep up the good work and I will be contacting you guys for future upgrades..

I love working with Lily! Her upbeat, positive outlook is so encouraging and building something as complex as a website she makes it effortless! Lily always does a great job and won't stop until my vision is accomplished.

May 1, 2026

Simple.biz has exceeded all my needs! Responsive customer service, timely and beautiful work and website looks great! Great decision to go with their services!

May 8, 2026

I wanted to take a moment to recognize Joe Vergara at Simple.Biz for the great experience I've had working with him. Joe recently helped me with a blog update on my website, and like always, he was responsive, helpful, and easy to work with. In today's world, finding people who are consistently available when you need them and willing to help without making things complicated is becoming rare. That level of service and accessibility matters. Thank you, Joe, for your continued support and professionalism. It is appreciated.

Feb 28, 2026

I have been working with John to migrate my website and email, none of which has been straightforward. Combine that with the fact that I am anything but an expert, and this makes my great appreciation for John in being patient, thorough, and willing to do whatever it takes to get my job done well. Kudos

Feb 1, 2026

Mr. Fierro has been instrumental in launching the church and school website. While we still have a few finishing touches to complete, I am confident we will finalize the project soon.

Jan 31, 2026

We recently hired Simple.biz to manage our website, and the experience has been excellent so far. Their team has been extremely helpful and informative throughout the entire process. They take the time to explain everything clearly, answer questions promptly, and make website management feel straightforward and stress-free. We're confident we made the right choice and look forward to continuing to work with them.

May 4, 2026

Ricky was very pleasant to work with, he would respond quickly with a fast turnaround time on changes that were needed. Happy to have switched to this new company.

Nov 21, 2025

Lily Fowler continues to provide excellent support managing our website. She makes the site easy to run. She is very well organized, is creative and a real problem solver.

Oct 18, 2025

Called in to add statements to my website. Bill, answer my call. He checked his email responded to my email. He got to work right away on my website adding my insurance, my bond and my license. He did a great job of getting it done as soon as possible which before other project managers would not respond to my emails or the work they said they were gonna do to my website They took forever thank you very much for doing a good work. And I have two websites with simple biz and they're doing an excellent work updating them.

Aug 11, 2026

I'm super impressed with the response time and implementation of my requests for my site. My project manager, Chloe, is super on top of things and makes me feel like she just might be sitting there waiting for me to make my next request. It's that quick.

Jun 15, 2026

We have been working with Reid Dillinger at Simple.biz for our website and online presence, and the experience has been excellent. Reid is always responsive, professional, and willing to take the time to answer questions and explain things clearly. Whenever we need updates or assistance, he handles our requests promptly and makes the process easy. His communication has been outstanding, and it's clear that he genuinely cares about helping our business grow. Reid's attention to detail, knowledge, and dedication to customer service have made a positive impact on our experience. He is reliable, follows through on his commitments, and consistently provides helpful guidance and support. We truly appreciate everything Reid has done for our business and highly recommend him and the team at Simple.biz to anyone looking for professional website and marketing services.

Oct 25, 2025

I spoke with Bill Bailey regarding a couple of changes that I needed for our website. He was very speedy in his response initially and in getting the task completed that I requested.

Aug 13, 2026

Simple.biz put built us a new website, made the changes we requested in a timely manner and made the whole process really easy. Would highly recommend giving them a try if you want to quickly and easily manage your website.

Apr 23, 2026

Adrian is a smart, talented, patient and genuine Customer Care Representative. He also is fun to work with and has a great sense of humor; while also exhibiting professionalism. I hope he watches over my site for a long time!

Mar 2, 2026

Chuck was quickly able to process my request on 3 separate occasions. Simple.biz has been able to help me in many different ways with my website and also hosting my company email. Always professional and quick to respond. Highly recommend!

Nov 17, 2025

My name is Kim and I am an independent agency broker specializing in an industry in which the consumer could deem to be one of the driest occupations EVER... Insurance. However, Reid and his Team created my site where this same consumer can review the policy coverage options I have to offer... prompting their exploration of what is out there in the insurance world... and How Can I Help Them? If any would like to reach out, I also have a little help from the AI chatbox, contact box options... or they can just give me a call. Can You Tell I Love My Website?. My site is consumer friendly, innovative, has movement, represents my diverse clientele... where any can easily explore and read more about what why they would like to do business with my agency. - that said, this website is also working for me 24 hrs a day. Thank you Reid and to your Team For Putting Me Out There.

Dec 28, 2025

So my experience with simple biz started out strong, wavered a little bit, in large part, because my account was handed off to a couple of project managers that weren't on top of their game. Kudos to simple biz for moving that problem out of the way and hooking me up with audrey. So far she has been nothing short of stellar in her implementation of changes that I need to my brand new website and her communication with me ensuring such. I am well pleased what's the status of my website to this point. Thank you Audrey

Jun 18, 2026

Rick is a great communicator. Since I've been working with him his work and assistance has been excellent. Rick always responds in a timely manner either by phone or email whatever the request is made he's on top of it and quickly. Today I just needed to upload some newsletters and he had it done in minutes and sent me an email confirming that it was done. That is great customer service

Jul 10, 2026

Working with Steve at Simple Biz Helping on the redesign of my website has been a very positive experience. Steve has been responsive, patient, and genuinely interested in understanding my business and the type of clients I serve. As a professional photographer with many years of experience serving museums, artists, and commercial clients, I wanted a site that reflected the quality of my work. Steve has been committed to helping me achieve that goal. Throughout the process, he has been open to suggestions and willing to make revisions to ensure the site reflects my work and presents it clearly across both desktop and mobile platforms. I appreciate his attention to detail and his commitment to creating a site that is both attractive and functional. Steve has been easy to work with, communicates well, and has provided helpful guidance during the entire project. I would recommend Simple Biz Helping to anyone looking for assistance with website design and development.

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Reviews that mention popular topics
North Carolina
1 review
5 helpful votes
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Above and Beyond
August 3, 2022

Dillon has done everything possible to meet our expectations. He and his team did such a good job, we are hiring them for more work immediately.

Date of experience: August 3, 2022
Bob H. Simple.biz Rep
over a year old

I sure appreciate your awesome feedback. I'm truly grateful. You're the best! Thanks so much! -Dillon :)

Florida
1 review
6 helpful votes
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Andrew has been very professional.
August 3, 2022

Edits were done very quickly. Andrew understood what I needed done. He has been very professional. I like working with Andrew.

Date of experience: August 3, 2022
Pennsylvania
1 review
6 helpful votes
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They weren't able to accomplish what we wanted with our website, but did work with us to get a refund.
-Double Looks Games

Date of experience: July 22, 2022
Bob H. Simple.biz Rep
over a year old

We are grateful that you let us work this out with you. This was a learning experience for us, which is the point of tough reviews. In this case, we promised to try to develop some custom features that we ended up not being able to deliver, wasting a lot time, for which we apologize. Again, you were more than reasonable in resolving things, and we thank you.

Missouri
1 review
13 helpful votes
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Lies, Lies, Lies
July 21, 2022

This company promised to build a website, charging $800. $400 upfront. No website, no products, NO COMMUNICATION! They lie all the time. I WANT MY MONEY BACH, or I will sue! My website was supposed to be at deeandjay5.com. NOTHING!

Date of experience: July 21, 2022
Arizona
1 review
9 helpful votes
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Working with Simple Biz on the initial design of the website was great and the team was communicative. Now, after the website being live for 7 months, we need to make some updates. We've been dealing with 3 different people and none of them reply to emails in a timely manner (days to get replies), nor do they check their work after they make the updates. They added duplicate headers, the links from the headers go to the incorrect page, the social media icons are hidden behind the phone number, etc. I've requested calls to clarify and they just don't respond.

Date of experience: July 20, 2022
Bob H. Simple.biz Rep
over a year old

Credence, I am sorry about your experience with us. Obviously our customer service has not been where it needs to be. Please reach out to me directly and I assure you, I will get your issues handled. I cannot find your name in our records, so I will wait to hear from you. Thank you so much for you feedback. As the founder, it is not easy for me to hear, but it is very helpful. -Bob (888) 207-7023

Texas
1 review
11 helpful votes
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I don't trust doing business with this company
June 7, 2022

We have been working with Simple Biz for over 3 months now, and when entering our site on seo analyzation, I find that we are not ranking and not optimizing seo on our sites, minimal if any. When I was escalated to a supervisor, he promised we would rank on the first page of google in 3 weeks. When I asked why that had not been done yet after 3 months, his response is that it's the clients responsibility to send in keywords for the seo team to optimize. This is something included with all other seo and web design companies. The only contact that I receive is a response to my email. We do not receive updates on the progress of the site, or reporting on how the site is performing. The utilize SEObility for analyzing seo on sites, and the numbers do not match any other seo analyzing site, the word count is not even accurate and completely inflated on "SEObility". I was told I was not able to get in touch with *, the salesman who promised the services and ranking on google. The only option was an e-mail for contact. * falsely claimed that there was no number to contact anyone else in the office, as he was the highest authority. I would strongly recommend doing your own seo analyzing on simple biz and other projects they have served before diving into this financial hole.

*Personal information redacted by admin

Date of experience: June 7, 2022
Florida
1 review
11 helpful votes
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Caveat emptor
June 6, 2022

I purchased a website in March and as of June 6 still have no up and live website! I was told 3 weeks and here it is 3 MONTHS and no live website and no answers. I am asked to pay monthly servicing optimizing fees and not even a website complete. Now I am told they cannot speak to me until I pay monthly fees. This company needs investigating and I would NOT NEVER EVER recommend this scam of a company. I was misled and dragged along to now months later and if I am not satisfied I can leave no obligation after wasting $500! Do not get involved with this scam of a company con artist people that lie. I have all documentation to provide anyone wanting to look before deciding and you can see for yourself.

Date of experience: June 6, 2022
Nebraska
1 review
11 helpful votes
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Avoid doing business with Simple.biz
May 23, 2022

I'd like to file a complaint about a business that is known as Simple.biz They do web sites. Sadly they built two web sites for me back in Sept of 2021 and I never was able to view them online. Once they told me what the web hosting fees would be I decided not to pursue business with them. In an email back in November on the 16th, they indicated to me that they would process a refund for the amount of the two web sites, which was $798. I have yet to see my refund. After numerous attempts to reach out to them by telephone and email I have unsuccessfully been unable to reach anyone. They have now blocked my phone calls. I would like to submit a review on them. However, as far as I know they are not a member of the BBB. So, would you let me know how I can proceed to let others know about my disappointment experience with Simple.biz?

Date of experience: May 23, 2022
Colorado
1 review
11 helpful votes
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AVOID
February 11, 2022

They are trying to do legitimate business for introductory beginningt businesses, so it is not an outright scam, HOWEVER BUYER BEWARE (1) this 'simple service' promoted by known scammer * (2) they own your site, you can not transport to another server (3) that means they hold you hostage to monthly service fee. Look you can host your own site for less than $100 a YEAR they charge that much a MONTH and then SURPRISE decided to UP MY FEE 40% to $140 because I was trapped - they owned the codes and site. They conned me into thinking it would be in our best interest to reduce a 40 page established site down to 10 pages. It was not. Our Google Analytic traffic went from 1000s a MONTH TO ZERO, NADA NOTHING. Their SEO was non existent even though that is supposed to be part of the monthly fee. They totally sabotaged our established business. So, if you are a newbe getting started this might be a good fit for you, if you are an established business with traffic, I'd look somewhere else. You need a more sophisticated service. This is a fair assessment based on the facts.

*Personal information redacted by admin

Date of experience: February 10, 2022