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Silkletter

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Silkletter Reviews Summary

Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.

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Willie V.
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Very easy purchase and fast shipping
March 1, 2014

Very easy purchase and fast shipping

Date of experience: March 1, 2014
Southern s.
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Awesome site
March 1, 2014

Awesome site

Date of experience: March 1, 2014
Patrick E.
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Dr. Perry was happy with the end product
February 28, 2014

Dr. Perry was happy with the end product. That is what I am grateful for! I am happy I could see the proof before I ordered my product. Finding more and more companies will not send me a proof! What is that all about? :(

Date of experience: February 28, 2014
Marie E.
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Very clear and concise
February 25, 2014

Very clear and concise. Lag time could improve for printed promotional items.

Date of experience: February 24, 2014
Devanna W.
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It was easy site to use and simple check out
February 23, 2014

It was easy site to use and simple check out. Fast delivery with a great product

Date of experience: February 23, 2014
Karen P.
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Some of the straws had small cracks and 1 or 2 do not have the ring around the straw...can you send like ten extra straws...we need all of them so we can sell ALL of them

Date of experience: February 21, 2014
Elijah Z.
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...
February 20, 2014

Date of experience: February 20, 2014
Kelsey I.
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Very quick and easy
February 16, 2014

Very quick and easy - no problems and simple usage - product looks great I'm using them for wedding favors

Date of experience: February 16, 2014
Charles F.
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You had what I wanted & you have better prices...
February 14, 2014

You had what I wanted & you have better prices for the same products & they cost less.

Date of experience: February 14, 2014
Michelle B.
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...
February 6, 2014

Date of experience: February 5, 2014
Lisa X.
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Thanks!
February 4, 2014

Thanks!

I think your website is difficult to work with. I order every other month from you and still find it painful!

Date of experience: February 3, 2014
Sharon K.
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Easy good prices
February 1, 2014

Easy good prices

Date of experience: February 1, 2014
Sharon X.
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January 30, 2014

Date of experience: January 30, 2014
Dana H.
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Very nice work and no hassles service
January 29, 2014

Very nice work and no hassles service.

Date of experience: January 29, 2014
randall F.
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So far it has been easy, straight forward, and fast...my favourite attributes for a website.

After everything was delivered I was impressed with the quality of the stamps. Thank you

Date of experience: January 24, 2014
Meghan A.
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Quick and easy!
January 10, 2014

Quick and easy! Just wish there was a lower set up fee!

Date of experience: January 10, 2014
Sheena G.
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Unbelievable customer service and quality of products. I will never buy from another supplier again!

Date of experience: January 10, 2014
Peter P.
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Very impressed
January 9, 2014

Very impressed

Date of experience: January 9, 2014
Colleen W.
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Great product at a great price
January 5, 2014

Great product at a great price. I ordered the glitter tumblers. My only disappointment is that I wish they offered more colors than just silver, red, blue, and gold.

Date of experience: January 5, 2014
Brittany P.
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Everything went smoothly
December 27, 2013

Everything went smoothly.

The bags I purchased were a tad thin, material wise for the price, but still good for what I needed them for. I'll use SilkLetter again for larger orders.

Date of experience: December 27, 2013