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Silkletter

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Silkletter Reviews Summary

Silkletter has a rating of 3.8 stars from 735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Silkletter most frequently mention customer service, water bottles and final product. Silkletter ranks 4th among Promotional Products sites.

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Karen P.
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This shopping experience was very simple
July 13, 2014

This shopping experience was very simple

Date of experience: July 12, 2014
Abby O.
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The person I talked to on the phone was very helpful. The website is very user friendly.

Date of experience: July 12, 2014
ROY L.
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...
July 8, 2014

Date of experience: July 8, 2014
Liz G.
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We LOVE your product!
July 8, 2014

We LOVE your product!

Date of experience: July 8, 2014
Kecia F.
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The bag was thinner/lighter weight than anticipated

Date of experience: July 8, 2014
Candice S.
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Thanks, online chat assist helpful
July 7, 2014

Thanks, online chat assist helpful

Date of experience: July 7, 2014
Cynthia G.
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I like the ease of designing & ordering
July 6, 2014

I like the ease of designing & ordering. I wish the preview could be made larger.

Date of experience: July 6, 2014
Melody L.
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I worked with SilkLetter to get a product to my office in a timely manner. The customer service department was highly professional and courteous, working with me to make sure the delivery date was secured. Customer Service provided excellent service with additional questions. The product was high quality.

Date of experience: July 4, 2014
Bron G.
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Box came crushed but contents were entact
July 4, 2014

Box came crushed but contents were entact.

Date of experience: July 4, 2014
Jessica M.
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July 1, 2014

Date of experience: July 1, 2014
Lucinda C.
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This is my second time ordering from you and was very impressed with product and the website is super easy to navigate.

Date of experience: June 30, 2014
Matt P.
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I received a phone call after placing my order to confirm the shipment time for my customer's needs and they were exceedingly met.

Date of experience: June 30, 2014
Lauren H.
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June 27, 2014

Date of experience: June 27, 2014
Amy G.
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June 24, 2014

Date of experience: June 24, 2014
Joan C.
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Requested sample which was promptly sent
June 24, 2014

Requested sample which was promptly sent. Items received were well packaged. Imprint was very well done. A very good experience overall.

Date of experience: June 24, 2014
Rita W.
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Thank you
June 23, 2014

Thank you.

Date of experience: June 23, 2014
kathy h.
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June 22, 2014

Date of experience: June 22, 2014
Debbie B.
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Great company & service
June 20, 2014

Great company & service. Product was exactly what we were looking for, I loved the fact that you contacted me directly with suggestions for improvements on customization. Awesome experience and will definitely use your company again!

Date of experience: June 20, 2014
Sandra S.
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Good experience
June 20, 2014

Good experience. Not sure I received a payment/order receipt though as we had some changes with my order.One was NOT included in the shipment which would have been nice.

Date of experience: June 20, 2014
Robin S.
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Could not add or subtract colors of design in that screen, had to start over every time. Also it does not state in the beginning that how much each additional color is or that it is even extra for each color.

Date of experience: June 19, 2014