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Sierra Pet Meds

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Sierra Pet Meds Reviews Summary

Sierra Pet Meds has a rating of 3.2 stars from 328 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sierra Pet Meds most frequently mention customer service, timely manner and fast delivery. Sierra Pet Meds ranks 74th among Vet sites.

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Texas
1 review
0 helpful votes
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Excellent service!
August 19, 2015

Always get my meds super fast & everyone is very helpful!

Date of experience: August 19, 2015
Texas
1 review
0 helpful votes
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They dont serve all states
August 19, 2015

When they covered all states it was great. Now they don't-doesn't do us any good.

Date of experience: August 19, 2015
Illinois
1 review
4 helpful votes
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My Customer Service
February 19, 2015

I had fast, efficient and accurate customer service and delivery on my latest purchase. Thank you PetMedsnMore

Date of experience: February 19, 2015
Florida
1 review
3 helpful votes
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Always good service
February 18, 2015

I've ordered from PetMedsnMore several times and they have always taken good care of me.

My only problem was on my end, in trying to get my vet to approve the prescription. PetMedsnMore was always efficient in contacting the vet and notifying me of the status of the order.

I'll continue to use them.

Date of experience: February 18, 2015
New York
1 review
3 helpful votes
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Ultimately a satisfactory experience.
February 17, 2015

Would have given 5 stars-because the service is very good-but when my order did not arrive when expected I discovered that my dog's prescription was not in stock at the warehouse and was delayed in shipping. The company apologized profusely and shipped the meds without charging the expedited price. My only unhappiness was that I was not informed by email of the problem. Better communication re: delays in shipping would be a big help. I am very pleased with the company's pricing and shipping speed otherwise.

Date of experience: February 17, 2015
Michigan
1 review
3 helpful votes
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The service is always fast and efficient. The prices are great. I only had one problem. When we received the Vetmedin the pills were soft and a little moist. That was not how they are supposed to be.

Date of experience: February 16, 2015
Illinois
1 review
3 helpful votes
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After receiving confirmation of my order several days went by with no further word as to whether my vet had been contacted or authorization had been received to fill the prescription. Subsequently, I emailed the sales dept who then advised me that they had contacted my vet three times and received no response. I had called my vet the day after placing my order so that they would be aware and keep an eye out for your request. After en being told you had tried to get a response unsuccessfully, I called myvet's office and asked them about it. I was told that they had not received any requests. I asked them again to keep an eye out for your request, and then emailed your office to ask that you try again. Apparently your request that followed was successful. My biggest grip with you is that you did not let me know that you were having an issue getting a response, if indeed you did try 3 times before I intervened. Either way, this went on too long and communication was poor.

Date of experience: February 15, 2015
California
2 reviews
3 helpful votes
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Excellent, hassle free, cheaper than my vet, prompt delivery!

Date of experience: February 14, 2015
Florida
1 review
3 helpful votes
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I'm satisfied with the service I received and will order again when needed.

Date of experience: February 14, 2015
Illinois
1 review
3 helpful votes
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Your pirces are the best I can find on Baytril. When I call the staff is very friendly and more important very helpful

Date of experience: February 13, 2015
District of Columbia
1 review
3 helpful votes
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I received the prescription in a timely manner without any problems. The website is easy to use.

Date of experience: February 13, 2015
New Mexico
1 review
3 helpful votes
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Quick response to my order, regular updates sent regarding the status of my order and very quick shipping.

Date of experience: February 13, 2015
Texas
1 review
3 helpful votes
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Web navigation ok
February 13, 2015

Web navigation ok. Do not always have brand looking for, but do have less expensive alternatives. Usually must purchase small item to get over threshold for free shipping. Delivery is prompt and well packaged.

Date of experience: February 13, 2015
New York
1 review
3 helpful votes
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Great company, great service, very understanding regarding our situation. Can't say enough good things about them.

Date of experience: February 13, 2015
Minnesota
3 reviews
4 helpful votes
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National Animal Hospital provides the meds I need for my dog at very reasonable prices and excellent service. THANK YOU!

Date of experience: February 13, 2015
Virginia
1 review
2 helpful votes
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Very good experience with this supplier
February 13, 2015

Very good experience with this supplier. Contacted by email along every step of the way, even when there was a problem with the vet issuing another prescription.

Shipment arrived in timely manner and is fairly priced in comparison with other online pharmacies.

Date of experience: February 13, 2015
New York
1 review
2 helpful votes
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I have been pleased with the price, performance and pleasantness of your personnel as well as with the speedy arrival of my meds. Mary Sutherland

Date of experience: February 13, 2015
Pennsylvania
1 review
3 helpful votes
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I received the product ordered quickly and exactly what I wanted. Thank You

Date of experience: February 13, 2015
North Carolina
1 review
2 helpful votes
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I ordered my dogs med paid for them and you took care of getting them to me right away. Any questions I got them answered promptly Most of all the cost of meds excellent more then half of vets

Date of experience: February 12, 2015
Florida
1 review
3 helpful votes
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A pleasure to buy from
February 13, 2015

A pleasure to buy from. They have great customer service. It's comforting to be able to talk live to a representative when there are questions about their products and checking stock. Even though they are far west of me here in Florida, I always got the items promptly typically within 5 days. I highly recommend this supplier.

Date of experience: February 12, 2015