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Sierra Pet Meds

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Sierra Pet Meds Reviews Summary

Sierra Pet Meds has a rating of 3.2 stars from 328 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sierra Pet Meds most frequently mention customer service, timely manner and fast delivery. Sierra Pet Meds ranks 74th among Vet sites.

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California
1 review
1 helpful vote
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I am very satisfied, response is good, prices are good, you can talk to a human being if need be. All is very good!

Date of experience: February 8, 2015
Michigan
1 review
0 helpful votes
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Easy and quick
February 8, 2015

Easy and quick. They contacted my vet for the renewal and it all got done very quickly.

Date of experience: February 8, 2015
Washington
1 review
0 helpful votes
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Trouble-free transaction
February 8, 2015

Trouble-free transaction. Did a great job filling the Rx, as usual. :)

Date of experience: February 8, 2015
Utah
1 review
0 helpful votes
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They do a great job
February 3, 2015

They do a great job. Great choices, great service.

Date of experience: February 3, 2015
Virginia
1 review
5 helpful votes
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I would recommend Pet Meds n More to anyone in need of pet medication. Our Great Dane has Addisions disease and uses Percorten every 28 days. We count on the pharmacists at Pet Meds n More to get our dog his medication on time every month.

Thank you. Thank you..

Date of experience: September 19, 2014
New York
1 review
8 helpful votes
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My original order had to be changed so I called customer service. My vet would not authorize the quantity I ordered. Amanda was so helpful. After we hung up, she called my vet and worked everything out. Talk about going above and beyond! I will be shopping with them again.

Date of experience: September 18, 2014
Arizona
1 review
8 helpful votes
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All items arrived in a timely fashion. The prescription service was surprisingly fast. I felt as though I got a lot for money. I would recommend this company highly

Date of experience: September 17, 2014
Washington
1 review
8 helpful votes
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Medication price was still lower than other sites. Package was sent quickly with numerous tracking messages. Communication was great.

Date of experience: September 17, 2014
Nevada
1 review
9 helpful votes
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"I had a wonderful experience with National Animal Hospital. My dog's medication arrived on time and in perfect condition. I am very satisfied with its price and the condition it arrived in. I will continue to use them. Thank you for your excellent service!"

Date of experience: September 16, 2014
Hawaii
1 review
9 helpful votes
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They shipped fast and the product was as described. What more can I say.

Date of experience: September 16, 2014
Hawaii
1 review
8 helpful votes
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I just ordered from them last week. Apparently they were bought by another company. The prices are good and they shipped quickly.

Date of experience: April 15, 2014
Alabama
1 review
2 helpful votes
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I have been ordering from them regularly for 2 years. Now web site is gone and the phone rings busy. I am sorry if they are gone. I have not found Vetmedin at this low cost anywhere else.

Date of experience: November 26, 2013
Illinois
1 review
1 helpful vote
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Placed an order in late September and received products a week later. Unfortunately had to return meds as my pet had died in the few days prior. Called three separate times to process my return and was given run around that a return label is being sent, NO SUCH THING, LIES! Finally got fed up and decided to send it back at my own cost... package was confirmed delivered but cannot get in touch with anyone to follow up on the refund owed me. This company seems to have "disappeared" overnight, phone lines busy, website no longer valid... such a disappointment.

Date of experience: November 25, 2013
Virginia
1 review
1 helpful vote
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I'm really troubled by what Marie A. Said- that they moved out of their facility on 10/26 since I spoke to someone at the company on 10/28 and they processed by credit card that day for a large order (over $400) of Vetmedin. I've filed a dispute with my credit card and am hopeful I'll be able to get my money back. Wonder what happened with this company.

Date of experience: November 13, 2013
California
1 review
2 helpful votes
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I too placed an order that was not filled. Money was taken from my credit card and not refunded. I've notified my credit card company that they seem to have gone out of business. My previous experiences with them were excellent. I wonder what happened.

Date of experience: November 2, 2013
Arizona
4 reviews
6 helpful votes
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Have had 3 orders in the past. Called last Friday 11/22 to order and was on hold 3 times in excess of 15 minutes! Unable to get the website, phone lines are busy. Going to do business with 1800petmeds who will match any price this place gave. Unacceptable service!

Date of experience: November 1, 2013
Pennsylvania
1 review
1 helpful vote
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Ordered medicine for my dog 10/23/13, received an email confirmation that day, took my money and now website is gone and phone is just a busy signal! I need the cushings med for my dog and they have my $115.00. Someone needs to investigate!

Date of experience: November 1, 2013
Arkansas
1 review
2 helpful votes
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You better check out this company AGAIN. Website is down, my money for an order placed 10/25/13 has been deducted from my account, and I have nothing to show for it..

Date of experience: October 31, 2013
Virginia
2 reviews
5 helpful votes
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Are they out of business? Web site is gone, phone lines are busy, got an email that my money has been refunded for my order, then the next day my money for the order was processed OUT of my bank account. $106. Too bad if they are out of business. Have used them for 2 years. But I'd like my money back if they are gone...

Date of experience: October 31, 2013
California
1 review
6 helpful votes
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Wow!
November 28, 2011

Wow! Is all can say. I called in to place my order and customer service was very helpful. I received a status update daily by email. The package arrived earlier than expected. I never thought ordering prescription medication onlline could be so easy.

Date of experience: November 28, 2011