Miss AReviews 297

I ordered my items sunday morning (june 26) and they didn't ship out until july 1. Now it's saying they will be delivered july 8. I paid for faster shipping. I live in two states (the place i shipped it to is only three hours from their warehouse) and shipped it to the house i would be at until july 6. DO NOT PAY FOR FAST SHIPPING. This feels like normal shipping and isn't worth the extra money. I'll leave another review once i get my items

This place is a legitimate company, but their items SUCK and their service SUCKS. I ordered about 20 items, and first, they lied about shipping and it took forever to get on. Then they told me items I ordered were out of stock (so I didn't get those). And THEN when my items finally came they were the WORST makeup products ever. I refuse to put them on my face now, and none of you guys should either. Finally, when I talked to their service after everything, they provide the worst service ever and it felt like I was talking to bots. I probably was. PLEASE DON'T WASTE YOUR MONEY LIKE I DID!

Just made my third order. The items I received in my first two orders did take a while to arrive (3-4 weeks from USA to Canada), but the items were 100% correct and only the packaging of one makeup item was damaged out of over 15 total items. *Package tracking is available and very useful* The items I got were either decent or good quality, and definitely worth the price. A tip is to read the ratings/reviews on the product before you buy it. There is a large variety of makeup products and accessories. This site is worth checking out!

I ordered 13 pairs of lashes and 3 were missing. Mind you these lashes are $1, I didn't think I'd have to jump through hoops of proof for $3. I think it's a horrible business practice to send out incomplete orders and then make it seem like it's the customers incompetence for the order mishap. When I received my order I immediately emailed them through their website and got no reply. So, I emailed them by replying to their order confirmation email and got a reply from someone named Pamela yesterday. Someone would question why I'm going through such lengths for $3. It's simple, If I tried to order from the website with insufficient funds my order wouldn't be complete they wouldn't send me the items in my cart "just because" so I'm not sending them an extra $3 "just because". Don't waste your time with this company, pay an extra 50 cents and order your lashes elsewhere. What's ironic is that I've received less hassle from House Of Lashes, who misplaced one pair of lashes in a 3 lash order. The lashes individually cost $7.30 and they didn't require as much proof and simply sent out another pair. They also have a quicker customer service response and they are well known and more high end than this dollar store. Spend your money with more reputable companies. As a business owner I can't believe that these orders aren't DOUBLE checked before shipment! I will say that I ordered from them twice before and never had an issue both orders contained 10 lashes. I guess staff can't keep track of orders with over 10 different items.

I ordered 4 Kleancolor madly matte lipsticks, 1 liquid eyeliner, an eyelash curler, and a 12 pack of shadow pigments. My order took 2 weeks to arrive, but for the price, that's fine. Especially considering it took a month to get my recent ColourPop order and a month to get my last NYX order. The lipsticks are crazy pigmented and yet somehow creamy. I've yet to try them with a primer, I just put them on my bare lips last night. They look great. The liquid liner is a metallic green and claims to be waterproof. I can't attest to that because I just swiped it over the back of my hand, but I can say it's very pigmented, looks great, and even though I had just put it on, it took some serious effort to wipe off. The eyelash curler is a little rickety but works how it's supposed to, and the pigments are BEAUTIFUL - even prettier in person than on the website. I honestly can't believe this site has gone relatively unnoticed for so long. Obviously the products aren't 5 star highest possible quality, but for a $1 lipstick to be creamy, matte, pigmented, AND smell good? I mean we're all winning, really.

My first order came in 2 weeks after I placed it. I gave a pass because I ordered on a weekend and weather was bad. So I decided to do it again... this time I ordered at the beginning of the week, that was a week ago. I checked the status on Friday it said fulfilled and had a usps tracking number. No info tho when I pulled it up. It's now Tuesday and it is just now getting to the post office in Texas. Which means it'll be another week before I get it. And to top it off... the site says free shipping on 30 or more... i still got charged. Definitely not ordering again.

I ordered three tempered glass and only received one. I sent a msg to the helpdesk two days ago and havent heard from anyone. Would like to receive what I ordered or at lease a response. I understand mistakes happen but when a company does it to a customer maybe they should at least make it right.
Other than that... It was packaged good and was able to track. I think I would order some stuff from them if I knew 100% that I would get everything I ordered and at least hear from someone correcting this issue.