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Shop.us Reviews Summary
The overall reputation of the company is markedly negative, with a significant number of customers expressing frustration over service delays, unfulfilled orders, and poor communication. While some reviews highlight positive experiences regarding product quality and timely deliveries, these instances are overshadowed by widespread complaints about unresponsive customer service and difficulties with refunds and returns. Many customers report feeling cheated, indicating a lack of trust in the company's practices. This feedback suggests that the company must urgently address its customer service issues and improve operational transparency to regain consumer confidence.
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I've purchased various items from BoomStreet with great satisfaction, great items at great prices, wonderful shipping and service.
I ordered off of boomstreet, was given frequent order status updates via email, and my product arrived in perfect condition, at the time it was expected to. Will definitely use this company for online purchases again,
I enjoyed everything I purchased, the laptops have been great, a little more scratches than expected and one screen was not clear as expected but overall the products are great for the price
Ordered an Aduro iPad case and received it within a week. Very happy with the product and the service from BoomStreet.
Shopping with BoomStreet was fun, easy, convenient and accurate. I got a great deal on my purchase and it arrived in a timely manner. Will definitely order from BoomStreet again.
I expected having to do some resizing when they arrived but the larger one fit into the oven perfectly. They even arrived way sooner than was expected or promised. This is always a good thing, to have something waiting for you when you least expect it.
Really am enjoying the iPad cover. Convenient for setting up use vertically and horizontally. Would recommend it.
Do they ever repond back to there customers when they have a problem on returnes. Been waiting weekes to get a address to send something back. Big runaround.
Boomstreet has some great deals! I enjoy to see what they next.
Extremely satisfied with the multiple purchases I have made for my wife. Guys - check out the ladies jewelry. It will make you look like a hero for nothing prices. Amazing!
My products come exactly as described and shown in the picture. Shipping is timely. Prices are great.
This was easy to order and looked the same as the picture. The perfect gift for a good friend
These were genuine apple cables not knock offs. Great price! Fast shipping! Thank you!
Haven't used yet just getting ready for the holiday season and love to use fresh pineapple.
I have been using BoomStreet (formerly nCrowd) for a while now and have generally found the service to be good up until recently. I placed an order in September and it has still not been delivered (it's now mid November) and they have told me I will get a store credit for this and another item which was also never delivered. I emailed them explaining this was unacceptable considering this wasn't my fault but I have had no response. Now their website isn't even working which doesn't exactly fill me with confidence. I now have £40 worth of store credit with a company who seems to be going under (again). Wonderful!
I would be very wary of a company who has recently changed trading names, isn't honouring refunds from the previous regime and is now not responding to correspondence and has a website which has nothing on it.
I love the deals, the products are great and customer service is top notch!
This is awesome, can't wait to use these when cooking thanksgiving dinner thank you so much.
Great product, just as described. Came right on time, so the experience was quite smooth.
Great value, perfect product that I can use now everyday around my house.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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