Shop.com

AWFUL SERVICE. THEY PROVIDE NO SERVICE AND JUST GET ORDERS MESSED UP BY GETTING IN THE MIDDLE AS A USELESS, MEDDLING MIDDLEMAN. NO CUSTOMER SERVICE. NO ORDER CANCELATIONS OR EDITS ONCE ORDER IS PLACED. AVOID USING IT!

Ordered gift to arrive for Valentine's. 3/27 & not here. Customer Service just said "be patient" Condocending& no help

Can we give negative stars here? Like a -5? No vetting process, they don't even know who selling on their market but the tracking is done only through their app. So you don't even know if it was sent through UPS mail you can't track it and stop the service immediately. You have to wait a month. Which by then you know your money's gone their service is gone and of course, your bank's not gonna return your money because it was already sent to Them. They have no recourse. They don't even help you. They'll just tell you call your bank. This is the biggest rip off site in the world. Please by all means stay away, stay away stay away.

I had a terrible experience with Shop.com I ordered refurbished TVs that arrived damaged. I was really disappointed by how misleading their descriptions were and getting customer service to resolve the issue was a nightmare. I won't be shopping here again!

I paid $600 for a photo of my wife with a performer. They told me I'd get a link to download the photo. Never got one and can't find a single way to contact anyone, online or by phone. Is this a total scam?

I always shop here and they always have great products! Recommend to my family and friends since I trust my shop consultant!

I used my "shop cash" and of course ended paying for some of the total as well. I never received my order and the email to report issues doesn't really exist and there is no way for me to get my order or get a reinstatement. Don't fall for this BS! Shop and "Cozy Cafe" is so janky on many ways. Delivery status is never accurate and sometimes really wrong!

I ordered two items from Shop. A cordless speaker and a dibet. A total price was around $73. My card was charged and I have not received anything after 2 months. I have no way response from this company. Do not buy anything from them.

Their stated goal - "Our number one goal is to make it easy for every customer to find exactly what they need..." It is a scam. Ordered a product and 10 days later no reply but they charged my Card. Email address is rejected as Invalid - The Web Page CHAT BOX will not accept any inquiry - and Emails to SunrayEasy are rejected by Server. Try to get SHOP.com - Shopify - to help and it just directs you to the "vendor" - roundrockeasy.myshopify.com
My Card hold noted this Vendor was in Romania - and quickly refunded the change.

Bought a hydrogen bottle from "Hydren" on Shop. It was supposed to be received in 4 to 8 business days...I contacted them when it was past that and the Shop app still had the order in an "order processed" state. I emailed the company, they replied and said that they were sorry and could cancel the order because they were so busy in their warehouse, they didn't know when I'd be getting it.I thought, well ok thats nice I can order one somewhere else. They said they'd cancel and refund. Well my order was cancelled on Jan 13th but I haven't received a refund and the business will not respond to my emails. Shop won't help. Never again will I buy from this app again. They are hosting fraudulent businesses that rip off consumers.

titinmowshop.com is a SCAM do not get fall for it, I tried to contact shop.com and they will not drop them.

This SHOP app popped up thru a company that I had a package arriving from. SHOP offered to " track" my package. SHOP needed access to my Google acct, as all apps ask, so I granted it. Hours later all the charges started...groceries, flowers, pizza, gift cards, etc. totaling about $500! This SHOP app apparently sells your info on the dark web! Beware

I ordered three products on the same day. A week and a half later all three products are labeled in transit and cannot verify location. Shipping stated 2 to 7 day shipping. I will never use again.

You never get to deal directly with the company whose products you are buying. I love Ahava products but having to deal thru shop.com became so utterly frustrating I stopped buying Ahava from their website. Beekman is the same. I would rather buy from Amazon with 125% less stress than buying thru shop.com. It's a nightmare.

I just bought a WEN power generator thru shop.com from a vendor "Jims Products" after waiting for five days didn't hear nothing I decided to send an email, got a return email unreachable, contact shop.com from all the info they send I they don't assume no responsibility be aware and be mindful to use a cc to protect from scams.

My recommendation don't use SHOP.COM at all stay away

A very disappointed and unsatisfied customer...

This company's information is ALWAYS wrong! ALWAYS! Delivery dates, items in orders, you name it, it's going to be incorrect! In fact, I just got notification last night that an item was delivered (last night) that was actually delivered 3 weeks ago! And I marked it "delivered" three weeks ago! This company is EXTREMELY unreliable! Now today I'm having another issue. I had $12 in Shop cash credits. I made a $70 purchase and applied the $12 credit. It said that it was being applied before I confirmed my order. I confirmed my order as $58 (before the taxes). I looked at the receipt, I was charged $70 (not including the taxes). My credit was never applied. So, I contacted the company of the product I bought. They were helpful and immediately canceled my order as I asked them to. I told them I would go directly through their website instead of using Shop. I wanted to cancel my Shop account after this, so I decided to go back in and look at products that I could spend my Shop credits on before terminating my account with them. Now I see that I only have "$4" worth of Shop cash credits. What?!?
I am missing unused and unexpired Shop credit that I earned. I am simply going to cancel my account with Shop and they can keep that four dollar credit lol because Shop has been nothing but a terrible experience the entire timeI have used them (for over the past 3 of years or more). You are a horrible company, Shop. Good bye.

Ordered sunglasses through shop 2 weeks ago and, still, only the packaging label has been created. Their customer service is a useless bot so you can't talk to a real person or cancel your order!

Too onerous just to get into it, once you're in, it helps you not at all. I will not buy ANY products shipped with this app!

Buyer beware, you've been warned. Listing said 4 pack, got 1, which in the end make it cost twice as much as everybody else...

My husband ordered from a store on here and it was fake! He never did get the items. Almost $400 spent, I'm still waiting and hoping I get the money back from my bank. Shop.com should be held responsible and vet people better. My husband reached out and they closed the scammer page, but that's all!