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ShoesPie

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ShoesPie Reviews Summary

ShoesPie has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.

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Singapore
1 review
1 helpful vote
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Just satisfied
November 22, 2015

I am always highly satisfied with the quality of the shoes. The online assistance is extremely helpful and takes the guesswork out of shopping online. I feel like I'm shopping with a personal stylist.

Date of experience: November 19, 2015
Alabama
1 review
10 helpful votes
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I ordered three pair shoes from this company they sent 2 pair that were three sizes too big. They took a long time to come. I'm still waiting on the last pair and hopefully they will be the right size I asked them about returning the shoes that were too big and they said I will be responsible for shipping when I took the shoes to the post office one pair will cost $73 to ship I gave $90 for the shoe so why would I spent 73 to send them back I will not order anything from this company ever again customer service did respond to me within 24 hours it did me no good. I'm so disappointed I wasted a lot of money and I can't do anything about it customer service even suggested that I sell the shoes or give them to a friend or family I told him that I was not going to do that but I guess I will so I can get some of my money back.

Date of experience: November 18, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via [email protected] or [email protected] or call us via 86-29-68968082.

Best regards,
Shoespie Team

Canada
2 reviews
25 helpful votes
Follow Csilla R.
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I ordered 2 pairs of boots. One even my 6 yr old could not put on, the neck of the boot was so narrow your feet couldn't pass through. The other boot literary melted off my feet when it got a wet from the rain outside... as if it was made out of cardbox and paper. Beware!

Date of experience: November 17, 2015
NL
1 review
14 helpful votes
Follow Vera G.
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12 October 2015 I orderd some shoes, I receive it after more than 2 weeks, they were terrible, not al all so glamorous at on the damn site. I wrote them like 5 times, they finally agree to give me a refund but they also wrote in the e-mail "if you could kindly change your opinion about us, we will immediately send the compensation directly to you. The compensation normally takes about 3-7 days to reach your account". This are exactly the words from the e-mail.
What do I have to understand? That if I change my opinion and I delete my bad review I will get my refund? I guess so cause now is already 17 Ianuary 2016, few months later and I still did not get my refund.
My question is: am I going to receive that refund ever?
I m really looking foreword for an answer!
My advise: PEOPLE, do not ever order on ShoesPie, you will feel really sorry, is waste of money for terrible quality!

+2
Date of experience: November 17, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via [email protected] or [email protected] or call us via 86-29-68968082.

Best regards,
Shoespie Team

BA
1 review
1 helpful vote
Follow Amna D.
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Customer service!
November 20, 2015

I purchased a pair of boots in October, but it didn't arrive 10 days later. So i emailed them and the customer service is very helpful. They helped me check the parcel and found it already arrived to the local post office. And then, they helped me know more information on that boots. Finally, I received it and it looked just as the picture. Really thanks for Shoespie!

Date of experience: November 17, 2015
Maryland
1 review
12 helpful votes
Follow Adriana L.
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I just received what I thought would be my wedding shoes. When they finally came in they were nothing like the picture! The quality is disgusting. It honestly looks like my 2 year old niece made them. The strand of rhinestones is completely crooked and even falling off. They were supposed to have a pretty bow on the back. It is just fabric folded over on itself and glued there, which you can see the glue. Now that I'm trying l return them I was offered a whole $10 and I can keep the shoes to sell to my friends. That is the most absurd offer I have ever heard. Sam has been awful to deal with. I have emailed at least 5 times and still haven't gotten the return address. Do not ever order from this site. They are horrific knock offs and it will cause you the biggest headache!

Date of experience: November 11, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for shopping at Shoespie.com and also show our great apologies that we didn't meet your expectations. In terms of your problem, our workers of customers' service are dealing with it. Please be patient and we will solve it as soon as possible. Thanks for your cooperations.

Best regards,
Shoespie Team

New York
1 review
9 helpful votes
Follow Mia W.
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I ordered a pair of shoes for $80, paid for expedited shipping and received them almost two weeks later. The shoes also look nothing like the quality of the shoe in the picture. I have sent two emails with no response. I don't understand how you sell merchandise to ship to the US and no customer service number to call. Looking for a refund.

Date of experience: October 23, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. I've reflected your problem to your exclusive customer service worker on our side, she will contact with you soon. If there's any question, please contact us via [email protected] or [email protected] or call us via 86-29-68968082.

Best regards,
Shoespie Team

Philippines
1 review
3 helpful votes
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Useful customer service
October 23, 2015

I bought a pair of $92 boots, but one of them had a scuff mark when it arrived. I asked about a return and the Shoespie rep checked the photoes and offered to take the pair back or give me a $73 credit!

Date of experience: October 19, 2015
BA
2 reviews
2 helpful votes
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Preciosas sandalias
October 23, 2015

Preciosas sandalias. Más bonitas que en foto. Calidad muy buena. Cómodas y ligeras. Recomiendo totalmente.

Date of experience: October 19, 2015
Michigan
1 review
14 helpful votes
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Grand Rapids Customer
October 17, 2015

I have paid over $100 for a pair of shoes and $25 for expedited services and I'm still waiting. I HATE that I ordered my shoes for an event online. I'll never shop with this company again. Didn't notice you can't call them until I needed to. Still awaiting an email response.

Date of experience: October 14, 2015
Shoespie R. — ShoesPie Rep
over a year old

Thank you for shopping at Shoespie.com and also show our great apologies that we didn't meet your expectations. In terms of your problem, our workers of customers' service are dealing with it. Please be patient and we will solve it as soon as possible. Thanks for your cooperations.

Best regards,
Shoespie Team

Australia
1 review
1 helpful vote
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Fantastic
October 14, 2015

I found Vicky very helpful and fantastic to deal with. Any issues were sorted out straight away in a very pleasant manner.
Will definitely be shopping from this site again.

Thank you for all your help.

Date of experience: October 11, 2015
Pennsylvania
1 review
3 helpful votes
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Not as bad as people say
October 13, 2015

I ordered the wedge lace boots and they did take about 3 weeks to come in from date of order to day on my doorstep. I will say they were made very well, there wasn't a thing out of place! Did they look exactly like the picture? No, but about 90% close. The pic looked like they were made out of leather I got mine in suede :/ and the toe was much more rounded in the picture than what I received. Overall good product. I was definitely overcharged though. I payed $118, I'd say they're worth maybe $60 somewhere else.

Date of experience: October 10, 2015
GB
1 review
19 helpful votes
Follow Dianne P.
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Rubbish shoes, I spent over £160 on two pairs of shoes, paid for expediated delivery. The shoes still did not arrive within 7 working days. I spent countless evenings emailing Customer services about my order. I was fobbed off each time, with comments of how the shoes are being specially handmade.
When one of the shoes finally arrived it was in a crap condition. Straight away I saw glue residue, threading and fraying.
I have experience in the manufacturing of shoes as I was previously a shoe purchaser of Italian shoes, I can immediately tell the difference between quality and crap. I complained about the quality and received a substandard reply. I took pictures to prove how poorly made they were. I received inadequate responses and was ignored.
The second pair finally arrived in a similar condition, complained yet again, received apologies from Sam.
I tried my utmost to get a refund of £50, thus has not transpired and I was offered £15.
Today I returned to the site to see whether my £15 had been added to the account this has not happened.
I believe the Company should be strike off and removed from the Internet, it is an utter disgrace that these Crooks are able to swindle hardworking people.
They should not be able to operate and my advice to anyone whom is DO NOT BUY FROM THIS COMPANY!

Date of experience: October 7, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear friend,
Thank you for shopping at Shoespie.com and also show our great apologies that we didn't meet your expectations. In terms of your problem, our workers of customers' service are dealing with it. Please be patient and we will solve it as soon as possible. Thanks for your cooperations.

Best regards,
Shoespie Team

New Jersey
1 review
14 helpful votes
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Every 5 star review I read on Shoespie is in broken English. You know the Chinese employees of Shoespie are writing them. DO NOT BELIEVE ANY OF THE GOOD REVIEWS. EVERYTHING ABOUT THIS WEBSITE IS HORRIBLE. I can't say enough bad things about the ugly shoes I received and the bad CS.

Date of experience: October 2, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear friend,
Thank you for shopping at Shoespie.com and also show our great apologies that we didn't meet your expectations. In terms of your problem, our workers of customers' service are dealing with it. Please be patient and we will solve it as soon as possible. Thanks for your cooperations.

Best regards,
Shoespie Team

North Carolina
1 review
18 helpful votes
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Not a replical business
September 6, 2015

Will never purchase any product from ShoePie ever again. Selling bad product is bad business especially when it's presented as good quality attire. Shoes pictured on their website is not the shoes received. And the quality of the shoes is absolutely poorly made. Will not recommend purchasing from this website and others like this. And they have poor customer service.

Date of experience: September 6, 2015
Shoespie R. — ShoesPie Rep
over a year old

Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Connecticut
1 review
16 helpful votes
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Not credible site
September 3, 2015

I just placed an order #******* today and submitted payment. When I go online to view my order you are asking for payment again. I am not feeling comfortable with this order? Why would I want to give you my credit card information twice?

Date of experience: September 3, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for shopping at Shoespie.com and also show our great apologies for the inconvenience we brought to you. We promise to all the customers that we will never share any customers' personal information to anyone else, so don't worry about that. In terms of this problem, our partners have devoted to improving it and make sure to offer a better shopping environment for your next shopping. Looking forward to your next coming. Any suggestion please contact us via [email protected] or [email protected].

Best regards,
Shoespie Team

South Carolina
1 review
14 helpful votes
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This by far is the worst pair of shoes EVER! The ankle scrap was made from plastic, I could literally cut it with my scissors and So big that it could fit around a horses ankle! The glue was not smoothed out on the edge of the shoes. It looked like a science project... really! I am so disappointed... because the shoes were so cute online. That was worse 82 bucks I've ever spent, not worth me sending back to china! Never again! So sad

Date of experience: August 29, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Ohio
1 review
17 helpful votes
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I post my review not long ago to warn people not to buy any shoes. Shoes pie is definitely a fraud company. After shoes were arrived one month later, the shoes doesn't fit at all. I decided to fix the shoes through a shoe cobbler since I have to spend my money to send them back to CHINA to get a refund. My shoes are advertised as $200.00 and it is 70 % off, so it costs $61.99. With shipping fee, I paid $ 74.00. I asked the cobbler if they are made of leather although they look cheap but hoped that they have $200.00 value. The shoe cobbler said they are made out of very cheap vynle. I GOT SCAMMED BIG TIME. I ENDED UP SPENDING almost $100.00 over only $20.00 worth of shoes.

Date of experience: August 21, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

Wyoming
1 review
12 helpful votes
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If I could give this company and negative rating I would!

I ordered two pair of shoes from this company. I registered myself as a user on the website, but never got any information as to the status of my order. After not receiving anything for 3 weeks I emailed customer service asking for guidance on how to track the packages. Asking what the status of the order was. I was told to allow for another 10-15 days and to be patient. Two weeks later, no deliver. When attempting to check the status on their website it now says no order on file. Emailed Customer Service again. Informed order would be shipped in 2-3 days. 11 Days later no order, emailed customer service again. Response was order had been shipped that day, tracking number provided. 14 days later tracking website says order has been delivered. To whom, I have no idea as I have no shoes! Here we are today, Aug. 5,2015 almost 3 months no shoes, credit card charge full amount, no refund and email from them asking for an additional $13 for shipping as my order had been returned because the shipping address provided was not complete. UNDER NO CIRCUMSTANCES ORDER ANYTHING FROM THIS FRAUDULANT COMPANY!

Date of experience: August 5, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

New York
1 review
9 helpful votes
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Really disappointed
August 4, 2015

I placed an order July 25 and I didnt receive an email confirming my order from Shoespie. I go into my account and only says that order is being processed. I sent several emails and no response. Really disappointed. I want my money back

Date of experience: August 4, 2015
Shoespie R. — ShoesPie Rep
over a year old

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via [email protected] or [email protected].
I’m looking forward to your reply, thank you very much!

Best regards,
Shoespie Team

From the business

Shoespie.com, the world of shoes, offers all kinds of high quality women shoes and mens shoes. Buy fashion shoes for women and men at shoespie.com!


shoespie.com
Founded in 2012
London, LONDON, China
+27
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