Shoe Show, LLC

I ordered two pairs of shoes online, received them today. The flip flops I ordered came in with two different shoes in the box. Tried to called customer service because obviously I'm not happy with spending money on something and not being given the correct product. I wasn't given the option to hold, I was sent directly to a messaging system. Only other option is to email, which I did, but who knows how long it's going to take to actually get a response. In the meantime, I'm out money and have a useless pair of shoes.

I purchased six pairs online. I did not receive a confirmation immediately as you normally do, so I sent an email. Timi responded the very next morning, confirming my order. After a few days, my order number still did not register in the system, so I once again reached out to her. Again, the very next morning she emailed me back... with the tracking numbers! I was (happily) shocked, and today my order came just as she said. They all fit great. I will definitely use this site again.

I went to a show department for a new pair of boots. They of course didn't have my size... cause why have more than two sizes of hunting boots right before hunting season? So anyway, I order online at the store to have them shipped to my house. The price is 80 dollars more online than the price they have in the store. They say once I receive my boots in the mail I can return to the store to get my 80 dollars. So I pay with a credit card and the money instantly comes out of my account. The following day I get an email saying my order has been cancelled and no explanation as to why it's cancelled. So through a couple emails I find out they were out of stock but nothing else was said. I ask to make sure I get my refund. They said within 3 days. 5 business days later, with no refund yet, I email to ask why. They said there was an error and that's it. No explanation. So it's been almost 2 weeks with no boots and no money. I've emailed customer service several times with no reply back.

They offer express shipping but it is pointless to pay extra for it since they make no effort to actually express ship your order out to you. I ordered 2 pairs of shoes 3 days ago, paid extra for 2 day shipping and was sent a tracking number. When you look at the number on the UPS website it only says that the label has been created and that is it. I then emailed customer service about it and was told that if I don't receive my items on the day they claimed they would have them to me, THEN I should contact them. That day is tomorrow and my items still only say that the label was created so I can guarantee you I will not be getting those items on they day they promised.

I ordered a pair of shoes off of the website and then receive an email two days later with no exlanation of why i am being refunded. I then call the number in the email and the woman answering the phone says hello and her name, and i had to ask if this was shoe show to insure i called the correct number. She then proceeds to tell me that there is nothing that can be done about the shoes i ordered they are either damaged or couldn't be found. I do not think you should put them on your website to be ordered if they are unavailable. I am just really disappointed I have never had this problem before.

Most comfortable sandals I have ever owned! They feel a bit loose in the front, but they're so soft that if they were tighter I'm sure they would give you blisters. The gold color dresses up any outfit without making it look like you're trying too hard. I love that I can wear these to church or to class.

Finding the best pair of girls shoes is often a difficult task, but I found it here. It is light weight and comfortable, and it has the perfect size as well. I just love these shoes...!
Great cushioning..

I ordered my normal size shoe in converse, which sometimes i know run small and tight, however the shoes i got were a size TOO BIG, it felt and looked like a size 8 instead of 7. When i went to return via mail, i had to pay for the return which btw was half the price of the sneakers. Un freaking believable. What place makes YOU the CUSTOMER, the paying customer, pay for the return. Cheap quality and the pictures were definitely miss leading. Thanks for nothing.
- Unhappy, unsatisfied, annoyed ex-customer

Okay so I absolutely love their prices and love their huge selection of shoes for the whole family. Super fast shipping always! I have ordered close to 20 pairs of shoes from this site. Always happy.
BUT do not and I repeat do not try to return shoes u bought online to one if their local stores, because even though they say that you can, that's not true. And their prices in store are 3× the amount they are on their online sites.

If I could give zero stars I would. They always carry very limited supplies of certain high demand items and charge $11 to ship anything under a $50 order off their website even if you have it shipped to their store. So a purse or small item that barely weighs anything still costs a fortune to ship. I have been a very loyal shoe show customer over the years and spent thousands of dollars there. I will be buying my shoes and purses else where from now on if they insist on such crazy policies.