Shoe Show, LLC

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Georgia
1 review
0 helpful votes
Follow Rosa S.
Unfollow Rosa S.
Share Review
Report Review

I have work at shoe show for 9 months and u get your regular happy customers then I get the fools that come in there that get to throw shoes at u and call u all kind of bicthes but the company in there eyes we all ways in the wrong as for me me and another associate was working on a Friday and a guy came in the store wanting to return some shoes that he wore they were dirty inside and out there is no way that those shoes could make the company some money so I told the customer in a nice way that we can not return the shoes and plus no receipt how I was Tran by the company no receipt price tore off the box and he told me and the othe associate that he wore them out side when he got them then he wa told that he could no return them he did not want to leave the store so I was told after he call head off to returned them and put them in the system as can not go back on the self he came back Sunday when I was there by self and I had four other customers when he came he. Ame up to the counter Iam here to return some shoes I said ok give me second I have to take care of the other customers before him I took care of the other customers soon as I got to her ask for his I'd and I returned his shoes and asked him to sign the paper and told him have a nice day and he still went back and laid that I treated him like $#*! for one get both sides of the store I never said $#*! to that man and yes I said $#*! I did wat I was told period the customer is not always right y'all let these customers treat your employees like $#*! and we take the hit for them have never worked for a company on my life that will believe lie before the truth that's why shoe show always will have a hiring turn over if u can't treat your team right how u expect to succeed and and what company u know that tells u that u can't take no weekends off last time I checked that I can could take watever day I need off and that's by law my name is rosa sias I worked at 774 in pearl ms

Date of experience: July 10, 2021
Virginia
2 reviews
0 helpful votes
Follow Izell T.
Unfollow Izell T.
Share Review
Report Review
New and Old
June 13, 2021

I ORDERED a pair or white Nike Reax cross trainers, when the order arrived the right shoe was new and the left shoe was obviously worn, the isole was dirty and so was the bottom, I understand making a profit, this completely in ethical. I will never order their shoes again.

Date of experience: June 13, 2021
Georgia
1 review
0 helpful votes
Follow LAUREN D.
Unfollow LAUREN D.
Share Review
Report Review
Worst service
May 4, 2021

I visited the show show in Swainsboro GA, the manager was awful and wouldn't return shoes i havent even had 24 hours. When the day before i was told she would take them back if i didn't like them

Date of experience: May 4, 2021
Tennessee
1 review
0 helpful votes
Follow Kimberly J.
Unfollow Kimberly J.
Share Review
Report Review
Horrible
May 1, 2021

I guess they can't find friendly people to work there who enjoy working with the public. No one offered to help with anything. Worst service/ hire better associates

Date of experience: April 30, 2021
Iowa
1 review
1 helpful vote
Follow Monica B.
Unfollow Monica B.
Share Review
Report Review
Manufacturer defect. Won't replace
April 28, 2021

My son got these shoes for Christmas only wore for 2 months not even everyday. They still look brand new. I went to store to see about replacing them. They told me to contact customer service. We I talked to them about it they were very nice and accommodating said they would take care of it and get them replaced. I sent them pictures of shoes. I then receive and email stating that they cannot find that exact shoe anywhere and beings I don't have a receipt there is Nothing they can do. I emailed customer service back and said I would love to get her a receipt, but don't have one. They were purchased for $55 dollars. It has now been 2 days and no response from them. Ridiculous... Very unprofessional. I rate them zero

Date of experience: April 28, 2021
South Carolina
1 review
1 helpful vote
Follow Tracy H.
Unfollow Tracy H.
Share Review
Report Review
Great Service
April 15, 2021

Skeptical after reading some poor reviews but this store had a pair on Nike sneakers from 2018. Couldn't find my size anywhere else but here. I was trying to replace the same shoe that was worn out. I love them so I gave it a try and the shoes arrived in 3 days. I was given a tracking number to follow also. The email was in my junk mail though. Shoes are the correct size and there was a form included had I wanted to return them. I would most definitely buy from here again.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
Follow Emilie G.
Unfollow Emilie G.
Share Review
Report Review
SCAM.
April 1, 2021

Took my money, no confirmation email, no order number, no nothing. Customer service will not answer either.

Date of experience: March 31, 2021
Massachusetts
1 review
0 helpful votes
Follow DEVON B.
Unfollow DEVON B.
Share Review
Report Review
Never shopping there again or shoe Depot
January 31, 2021

I ordered Carolina Boots for my husband they sent one good one one damaged and then I went to Shoe Depot to exchange them and again got one brand new shoe and a very damaged shoe and the lady told me that she would polish it so it look brand new

Date of experience: January 30, 2021
Pennsylvania
1 review
3 helpful votes
Follow Jacqueline H.
Unfollow Jacqueline H.
Share Review
Report Review
Only Positive!
January 31, 2021

Ordered hard to find discontinued Nikes that my daughter wanted online just 2 weeks before Christmas. Great price and delivered within 2 days! I saw mixed reviews on this site and decided to take a chance anyway. Glad I did. Promised myself I would leave a positive review if it all worked out. Exceeded my expectations!

Date of experience: January 30, 2021
Texas
1 review
2 helpful votes
Follow Cassey G.
Unfollow Cassey G.
Share Review
Report Review
Garbage service
January 28, 2021

Will never order from them again! Paid for 2 day shipping I have no way of tracking my package couldnt get through to the phone number provided left a message never got a call back. I emailed the customer service somebody emailed me back saying the package is out for delivery today. No apologies no offer to refund my 2 day shipping after going on 4 days! Hopefully I will even receive the shoes I paid 160 for. I don't recommend buying online from this store

Date of experience: January 28, 2021
Louisiana
1 review
3 helpful votes
Follow Raymond J.
Unfollow Raymond J.
Share Review
Report Review
Scam!
January 11, 2021

This company is a scam! My order never arrive. Its been over 3 months! Do not buy anything from them!

Date of experience: January 11, 2021
Colorado
1 review
1 helpful vote
Follow Danielle A.
Unfollow Danielle A.
Share Review
Report Review
Order never arrived
December 31, 2020

Only stock smaller shoe sizes. Larger sizes must be ordered and sent via snail mail. If the USPS botches the delivery they refuse to sell to you. Upon saying something their customer services decides to argue about it and demand I find some one else to help me because it is a liability for them to give me what I paid for. I will never shop at their local store or attempt to order anything from them because of this.

Date of experience: December 31, 2020
New York
1 review
1 helpful vote
Follow Robert V.
Unfollow Robert V.
Share Review
Report Review
Shoe Show Rocks!
December 31, 2020

I bought a new pair of Nike sneakers from Shoe Show (online). The price was great, shipping was free and they arrived in just 2 days! If only all footwear retailers were this good!

Date of experience: December 30, 2020
North Carolina
1 review
0 helpful votes
Follow Kendra S.
Unfollow Kendra S.
Share Review
Report Review
The worst store I have ever been too
December 24, 2020

The manager followed me everywhere I went in the store. She made me uncomfortable. The younger girl with glasses was rude and wouldn't help me. I will never go back and neither will anyone else I know. I actually wouldn't give them a star.

Date of experience: December 24, 2020
Tennessee
1 review
0 helpful votes
Follow ROBIN R.
Unfollow ROBIN R.
Share Review
Report Review
Awesome
December 18, 2020

After I ordered I seen the reviews and I panicked, so I called them and Stacy re assured me that all was good. The next day I recived an email with tracking information and recived my package quickly. Thank you Shoe Show.

Date of experience: December 17, 2020
New Jersey
1 review
5 helpful votes
Follow Jo S.
Unfollow Jo S.
Share Review
Report Review
FALSE - No FREE DELIVERY-
October 9, 2020

Very disappointed! I was promised Free Delivery. The physical store placed the order as they did not have my size. The store clerk assured me Free Shipping! The site shipped To the Post Office instead of UPS. My rural address Always receives from UPS. I was charged and extra $8.70 for shipping and they declined to refund me. I will NEVER buy from them again!

Date of experience: October 9, 2020
North Carolina
1 review
1 helpful vote
Follow Chuck T.
Unfollow Chuck T.
Share Review
Report Review
Very unprofessional
September 23, 2020

Very unprofessional The shoe show beside Rosies on N. Church St. What's alarmIng is how unprofessional they were to me today iI talked to the regional manager and he was still no help They have fake advertisement to try to trick you out of your money if you called them out on it they get mad

Date of experience: September 23, 2020
Arkansas
1 review
0 helpful votes
Follow Shelbie C.
Unfollow Shelbie C.
Share Review
Report Review
Very impressed!
September 19, 2020

I was skeptical at first bc of some of the other reviews, but my experience was great! I ordered my sandals online, and got them the next day! Great prices too btw! I do recommend shopping with them(:

Date of experience: September 18, 2020
Michigan
1 review
0 helpful votes
Follow Shataysha K.
Unfollow Shataysha K.
Share Review
Report Review
Never had an issue
September 13, 2020

Been shopping in the stores in Michigan and online for yearrrsssss and always was satisfied. Sucks to see the other reviews but I shop there year round for me and my kids. Anything I dont want, they will exchange or refund with no issue.

Date of experience: September 11, 2020
New York
1 review
3 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review
BS
September 8, 2020

It's been 5 days since I my order has been completed, 4 days since I received an email stating in bold letters that my items have been shipped and came with tracking numbers but the tracking numbers doesn't provide a timeline it just says when ups receives the package it will update the delivery time. Now shoe show says it will take 5-7 days before the send them to ups. That's $#*!ed up, I have no shoes and I am not able to get anywhere to buy them that's why I ordered online. I will not order online again and definitely won't buy anything from this store again.

Date of experience: September 8, 2020